That issue involved people who had gotten a discount and having a set rate for upgrade, so it didn't take into account the original discount and charged them the full rate. The issue was fixed within almost instantly and people were refunded the difference.
I feel like you're just trying to justify some bigoted attitude, forgive me if I am incorrect.
But generally speaking, when people are talking about the industry excluding women, it has to do with hiring and leadership positions in the workforce. Other than Jade Redmond (who doesn't even lead a big publisher), how many women can you name that lead AAA publishers? Who leads EA, Microsoft, Sony, 2k, Ubisoft, Bethesda, Activision, Square/Enix/Namco/Bandi,Capcom ... ...