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570°

Is Sony's 'Welcome Back' Program Enough? | GoozerNation

Jason Trent with GoozerNation writes: "Sony is in a pretty bad place right now, and they need to take some pretty drastic steps in winning back their customers’ loyalty. A press conference early this morning has fleshed out the details of what Sony is calling a “goodwill gesture,” but is it going to be enough?"

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fluffydelusions5495d ago

For some it will be...others not so much. Some people are just never pleased.

CynicalVision5495d ago

'Some people are just never pleased'

You're so right, Sony could of said something like 'we're giving our customers a free copies of Uncharted 2, Infamous, Killzone 3 and free access to PS+ for a year to make up for the outage' and some people would still find a reason to complain.

sdtarm5495d ago Show
zootang5495d ago

It will never be enough for Sony, people want blood from them.

kreate5495d ago

i still got mixed feelings though. im disappointed with Sony regardless its their fault or not.

i think i should sell my PS3 and get the cheaper 360.

losing out on twisted metal and final fantasy versus 13 is the most saddening part for me though.

it depends on this year's E3. than maybe i will buy a PS3 again when those games come out, but for now. im done with PS3.

morganfell5495d ago

"...Sony is in a pretty bad place right now..."

Amazingly it is the so called 'journalists' that are the ones making these proclamations. For the most part, though there are exceptions, Sony fans are not on the same sheet of music as hit desperate sites that are owned by lonely high schoolers.

leogets5495d ago

Lol id complain cos i have all them games, joking aside i think sony owe us nothin as they were the victims and we missed out on 2 weeks of a free service oh golley gosh. All i expected was ps plus users to be extended for 2 weeks

xfrgtr5495d ago (Edited 5495d ago )

@Kreate
Youre a liar,you already have a 360,stop trolling.

ravinash5495d ago (Edited 5495d ago )

I think most people will be glad when PSN is back, and think nothing beyond that.
Its great to have a free months PSN+, but considering that normal on line play is free, they didn't need to do that.

People jump up and down saying Sony owes them!...for what? Its a free service!
And its only been down for a couple of days.

I'm sure there are a few who will be looking for blood, but as always in these things, they will be the most vocal.

Once PSN is back, then most of us will be happy and hopeful that our details will be better protected.

ravinash5495d ago

@ kreate

What you said makes no sense.
Why go out and sell a console only to go back and buy it again a few months later?

Sounds like a lot of effort to lose money.

crimsontower5495d ago (Edited 5495d ago )

Sad thing is that the majority of companies make money off selling personal info. These people keep making statements boosting the personal info over the cc breach. I think people should educate themselves on business practices.

+ Show (7) more repliesLast reply 5495d ago
Nitrowolf25495d ago (Edited 5495d ago )

and now we begin the articles of "is it enough?"

also i really wish Sony could make quriocity run ingame, that would be a major reason to sub to it then if they did that.

i'm already a plus user, but 30 days is gonna fly fast

Klaykid1235495d ago

Free 21 (ish) days that you didn't pay for ;)

MysticStrummer5495d ago

We can't know if it's enough yet because Sony said there would be more announcements made about the Welcome Back program. I expect to hear something about compensation for DC Universe and Free Realms users.

omi25p5495d ago

Some people who have lost trust in sony dont want "free gifts" as an apologie they want to be able to trust sony again and no amount of free stuff can gain that trust.

Biggest5495d ago

Because trust is built in 30 minutes.

omi25p5495d ago (Edited 5495d ago )

when did i say trust was built in 30 minutes... Sony cant simply regain peoples trust by giving people free stuff.

Sony had their suspicions that hackers had gotten a hold of peoples bank account details and rather than warn people the moment they had any reason to believe this they waited, hoped and investigated then a week later warned people.

Thats why people lost trust in sony, if sony had warned people earlier it would have given people more of a chance to sort out there bank accounts. Then if there hadnt been any details stolen all the consumer would have lost is a few moments of their time securing their bank accounts, But sony warning its consumers a week later could of caused money being taken from them.

Also its sad to see that 17 people will forgive a company that could of lost them lots of money just because they gave you some free stuff. poor fanboys

BabyTownFrolics5495d ago

dont even try omi25p

I have lost 2 bubbles in the last couple of days just pointing things out using sonys own words. I think the welcome program is nice of sony, they didnt have to do any of this. But being pointing out any negatives about sony is inviting the wrath of certain users here.

I just want all this to be over, so we can move on to something else. I am bored of the sycophants, the fanboys, and the trolls.

Sevir045495d ago

.... child boo! theydidnt handthis over, when it happened they shut down the network andconducted research! you cant make false claims withsomething like this which iswhy you need to be sure! go sit down or go outside! people will never be satisfied! the fact of the real fact of the matter is as long as you post personal info to the internet you are at risk of being hacked and attacked. It isn't sony's fault.

omi25p5495d ago

sevir04, u have just written one of the stupidest comments ive ever read. It made no sense. Good job

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Scyrus5495d ago

more than good enough for me,i honestly just want psn back up so people can play my LBP2 levels lol, but awesome, I will download a bunch of stuff like themes with psn+

question, do Themes Expire once your PSN+ expire? u know the PSN+ exclusive ones?

BrianG5495d ago

Nope, themes, avatars, DLC, and items purchased on discount are there to stay forever.

fedexas5495d ago

Maybe Sony needs a bunch of sacrificial lambs or something. /s

I'm quite content with what they offered because I have PSN+. I think that's fair.

rezzah5495d ago Show
cannon88005495d ago

Heck yeah! I'm pleased for sure! one month of ps+ Quriosity and free downloads!

Eyeco5495d ago

who cares if its good enough just bring PSN back online for god sake this has gone on long enough, i just wanna play Portal 2 online

+ Show (6) more repliesLast reply 5495d ago
Dart895495d ago

Hellz to the mofo yea, but then again you got the whiners who say where's my cross game chat bla bla be thankful Sony even decided to reward us.Either way i'm happy with what Sony is giving us.

LOGICWINS5495d ago

"I think, at a minimum, Sony should offer 90 days of this service and Qriocity, but even then, I’d like to see some permanent benefits."

I agree, once the 30 month sub is gone I lose all my PS Plus content(except any discounts I get.) Sony DID say they were giving us free downloads...so those will be permanent benefits.

xTruthx5495d ago

^^^^ You don't know what ps+ has huh lol, this guy thinks its only discounts lol

LOGICWINS5495d ago

Well, I know it has themes, avatars, and DLC which I believe is free to keep as well

xTruthx5495d ago (Edited 5495d ago )

Yeah..... cus you asked on another article

http://n4g.com/news/754871/...

LOGICWINS5495d ago

Ummm yeah, because I didn't know. So whats ur point? Anyways, nice to know people r keeping track of my comments :)

xTruthx5495d ago

Not keeping track, just got to go to your comment history and see. My point ? your first reply about how you said

"once the 30 month sub is gone I lose all my PS Plus content(except any discounts I get.)"

You shouldn't post about things you don't know and ask on another thread if what you said was true, other people who don't know might believe it. That's all :)

LOGICWINS5495d ago

^^Like I said, thx for tracking me

solidjun55495d ago (Edited 5495d ago )

"Ummm yeah, because I didn't know. So whats ur point? Anyways, nice to know people r keeping track of my comments :) "

It's nice to know you're so emotional about it dead. :)

I see you working those disagrees on all my comments eh. @_@

solidjun55495d ago

"You shouldn't post about things you don't know and ask on another thread if what you said was true, other people who don't know might believe it. That's all :) "

That's his MO

+ Show (5) more repliesLast reply 5495d ago
awiseman5495d ago (Edited 5495d ago )

We cant say until we find out what the undermined content is. The qriocity is rubbish as well as ths ps+ especially since its temporary..sony is playing you guys...and you refuse to see it...

imo I want a free dlc code for Hoard Its my favorite minigame on psn. If they give that im happy lol

LOGICWINS5495d ago

IMO, they should have just given us $20 PSN credit and let US decide what WE want.

nikoado5495d ago (Edited 5495d ago )

$20*70 million = $1.4 Billion...

I think
1. covering the cost of new credit cards and enrollment in fraud protection programs for customers
2. rebuilding and strengthening their security by working day and night
3. commissioning multiple independent security firms to investigate
4. cooperating fully with law agencies
5. offering PS+ and Quirocity content
6. offering additional free content above that
7. changing their policy so that customers can get their PS wallet refunded if they want to leave

is a pretty reasonable and adequate response considering they have no liability in their TOS.

The only criticism we can reasonably have is initial lack of communication, specifically saying they were aware of issues with the PSN etc. when they themselves brought it down. They could have communicated better there no doubt.

Focker4205495d ago

Giving people free content for a month is 'playing them'...

Riiiiggghhhhtttt... Your logic is flawed.

jizzyjones5495d ago

It doesn't matter if its enough or not as a safe PSN is the priority, although some Uncharted3/Resistance3/inFAMOU S2 beta would of been just lovely. But we may all get that with our free PSN+ anyway.

KillerPwned5495d ago

Here comes another series of articles now...

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80°

(For Southeast Asia) New Price Changes for PS5, PS5 Pro, and PlayStation Portal remote player

For Southeast Asia, new price changes.

Prices effective starting May 1st, 2026.

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BeHunted20d ago

Looks like PlayStation took a hit with Marathon and is now quietly adjusting prices worldwide to recover the losses

andy8520d ago

Lets be honest raising prices doesn't do that when no one's buying it. I imagine the profit it greater selling 10 times more at a lower price

Pergele19d ago

Whatever you say buddy, let's all wear the tinfoil hats.

IceKoldKilla19d ago (Edited 19d ago )

LMFAO Your comment alone says a lot more about you than anything else. When has one game not selling 10 million copies made a company raise the prices of their console? Then Xbox would be costing $5000 by now lol. You remind of the crazy drug addicts on the street rambling on about conspiracies. xD You sure you don't need a hug, buddy?

ChunkyMonk19d ago

One game that Sony payed $200 million for. lol
Also, you sure were quick to get triggered. Maybe your the one who needs a hug?

Eonjay19d ago

If nothing else, we should be united against the real issue here. AI and unnecessary tariffs that are effecting all gamers.

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Athlon10120d ago (Edited 20d ago )

The price increases are due to the RAM demand associated with AI and the US-Iran war. You can look to any business news website and local news to see that. Heck, even the 2026 Asus Zenbook Duo I've been eyeing has faced delays and has had a price increase of $400; that laptop has two specs. Asus is doing a staggered release with per-orders for the lower spec now and shipping in May and pre-orders for the higher spec that I'm eyeing starting in June. Basically, all computer manufactures are affected. It'll most likely start affecting smart phones too if it hasn't already. I can't remember the last time any major console maker (Nintendo, Sony, Sega, etc) increased the price of their console mid cycle outside of Microsoft just to make more profit.

S2Killinit19d ago

Its not the war. Its the RAM issue.

jznrpg19d ago

War is causing gas prices to rise. Transport of everything requires gas so the prices of those items go up as well. So it does have an impact

Athlon10119d ago (Edited 19d ago )

The blockage of the Straight of Hormuz due to the US-Iran war has affected raw components used in semi-conductor manufacturing such as bromine, aluminum, and helium. Iran had attacked the liquified natural gas (LNG) plant in Qatar which is a large producer (1/3 globally) of helium which is used in semiconductor etching. So it's the both the war and the RAM crises.

badz14919d ago

Oh no...should I get the Pro now before the price increase?

80°

Former Xbox Exec Says Developers Didn't Want a Sony Monopoly

Former Xbox executive Ed Fries comments on the early days of Xbox, the opinion of Japanese game companies, and more.

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Reaper22_33d ago

I dont think that'll ever happen. But i must say back in the day, they were definitely trying because they were more cash rich than their competitors.

CosmicTurtle32d ago

I think MS were and still are the richer company. They tried to acquire Sega back in the day (and considered doing so again more recently), they obviously bought exclusivity to Halo which was originally shown as a Mac title. I don’t think as a company MS can claim the moral high ground here. It’s a wilful lack of self awareness.

Of course Sony would try exactly the same if they had the resources, but when the PS2 dominated the industry was in a much healthier place with an abundance of great third parties.

This has been a depressing generation as far as first party decisions are concerned. The fact we are debating business plans rather than which game is better is a sad reflection of the state of things.

Darkseeker33d ago (Edited 33d ago )

There was Nintendo as well, Sony wouldn't have had a monopoly. In fact, the world would be better today if Xbox never existed in the first place. They pretty much brought all bad practices we have today. We might have gotten all of it either way, but not this early. In term of franchises, I don't think there is anything Microsoft released that would actually be missed if it didn't exist. Even Halo the world wouldn't notice if Halo didn't exist.

S2Killinit32d ago

MS was definitely a bad influence on gaming.

raWfodog33d ago

I think almost everyone will agree that a monopoly is not good for the industry. But that being said, the competition needs to be smart and strategic with their business. Simply buying up publishers and traditional third-party studios just to keep them out of the other companies reach is not a sustainable practice. That goes for all parties so don't think I'm just referring to Xbox.

I'm no business guru by any stretch of the imagination but I firmly believe that the best way to drive consumers to your software and hardware is to invest smart in your first-party studios. Give them full support and guidance in making unique, fun games that are only available to play in your ecosystem and the gamers will come.

Reaper22_33d ago (Edited 33d ago )

But first party studios aren't enough. They only make up a small portion of the industry. Without 3rd party there would be no industry for Microsoft or sony.Developing games take time and money and sometimes you gotta make moves to stay competitive.

raWfodog33d ago

Nah, I never said first-party was enough. I said it’s the ‘best way’ to drive gamers to your platform. 3rd-party is a free-for-all and there’s no guarantee that gamers will use your hardware to play the game. If you want to push your own software and/or hardware you need first-party, or at least exclusive deals with third-party studios.

SimpleDad33d ago

They Shure did a great job... 25 years later Xbox is dead.

Reaper22_33d ago

Then why be so emotional and continue to talk about it. Xbox will never die be ause it stays in so many people's head.

lodossrage33d ago

How can you even see him being "emotional" in that comment?

If anything, you're the emotional one, constantly trying to go at anyone that says anything against Microsoft. So when you call him emotional, it comes off as deflection

Elda32d ago

I own an XBSX & I can say it's becoming irrelevant out of the 3 current consoles.

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40°

Sony Shows Off 20 Minutes of Crimson Desert on a Base PS5

Sony uploaded gameplay footage of Crimson Desert on a base PS5 running in what appears to be Quality Mode at a stable 30fps at 4K.

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BlazedKong59d ago

looks god awful on the base systems