I never thought of it as an MMO. So, my reply to the statement "What went wrong" is Nothing.

There is nothing wrong with the game. It is MP and you should utilize it. It is fun. The Survival DLC is more what I expected the game to be like.

But, nothing "went wrong" with this game. It seems to be quite the success.

Agreed I would actually be quite surprised if the division went on to carry some long community.

Most multiplayer MMO games never last that long anyway.

We were to actually attribute the success or failure based on such a thing it actually means by such a concept 90% of MMORPGs are failures, if more.

I agree and the reasons were twofold. PVE was a little too bland and repetitive, and the first incursion/raid being primarily just a single room horde mode turned a lot of people off from the game. And exploits that were way too slow to be patched ran many others off of the game. PVE improved later, but by then it was too late and many had already moved on to other games. And as for PVP, similar to PVE exploits the hackers at least on PC ruined most of that fun with ESP, wall hacks, aim bots, and damage reducing hacks. I ran into them myself many times, and there is loads of video of proof of them on YT.

By mentioning the hacks and exploiters I don't mean to sidetrack the discussion into the debate of whether there were or weren't. It's silly to debate, if you played it on PC and think you didn't run into hackers and exploiters you just didn't know how to recognize them. I could even link the hacks here but I don't want to advertise for them.

In the end the hacks and exploits did The Division in, and that's what it will be known for. The lesson devs learned from the The Division was to take a heavy hand with cheaters. Before The Division and in it's early days, devs were afraid the loss of players was worse than being light on cheaters. But they realized that exploiters and cheaters ruin a good game and that chased off nearly all of the playerbase before they changed and cracked down, but by then it was far too late. So games since then like RB6, Overwatch, and BF1 have gone the heavy-handed permaban route. And even if some will still cheat (especially in BF1), it's not so out of hand to ruin the game. That failure and lesson learned is what The Division's mark in gaming history will be.

I don't think they'll announce a second game, i think they'll do year 2 DLC just like Rainbow 6 Siege.