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Why Does The Video Games Industry Hate It’s Consumers?

Sean Halliday of Pixel Gate.co.uk looks at the growing trend of video game companies treating their consumers badly. Is it getting worse? how will it all end? is the marketing heading for a crash?

''The video game industry, at least in it’s modern state, seems to hate it’s consumer…and we just accept it. It’s utterly bizarre that a industry which shows such disdain for it’s customers is still reaping the rewards. It’s hard to suppress the cynical side when you sit and look at the industry on the whole, be it those hopefuls on Steam Greenlight, to those big names pumping out ‘Triple A’ games.''

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pixelgate.co.uk
uth113979d ago

It's not that bad. For every release disaster there's a triumph. People forget the good things too quickly and just focus on the bad.

PixelGateUk3979d ago

It's stated that there's devs/pub still doing awesome jobs in the post.

JoeMcCallister3979d ago

I'll give you that you mentioned one developer that's doing ok but the tone of the article is so negative it just made want to stop reading. The industry is obviously going through some growing pains but hell, we don't have AAA publishers pushing games out in mere weeks like in the 80's. Sure there are budgets growing out of control and QA in some games seems to go by the wayside, but overall you can't say that the ENTIRE industry hates it's consumers. Companies like EA are at least trying to get back into the good graces of consumers, Steam has instituted the refund policy, and there are a lot more examples of pros but the cons get more press. I would've also liked to see inclusion of the argument that games are cheaper than ever when adjusted for inflation vs. the argument that DLC used to be all stuff you could get in the game. How does the author think devs/pubs can make money in the long run? They'll have to ditch a product right after release and move on to the next product, causing more rushing, and more day one patches.

Decent article, and though I disagree with parts of it, the arguments are ok - I would recommend sourcing your stuff a bit more like you did with the Witcher comment and linking out to examples, otherwise it comes across as a rant with no proof behind it.

PixelGateUk3979d ago

@joe

I hear you but in terms of games being cheaper...I mean it's hard for me, in England, to agree when a some games/DLC costs exactly the same in the Uk as it does in the us, they don't even convert to our rates, they literally just change the $ Into a £ and say 'there you go!'

Plus games aren't all that cheaper bar downloadables. £54.99 rrp, only to be lumbered with Launch day DLC and pre order content is a little annoying no?

In terms of steam refunds, I have a post in drafts all about it, why it's not covered here

Rushing_Punch3979d ago

Because it is easy for sites to write stuff that says lolcompanieshateconsumers.

Because businesses totally hate money

PixelGateUk3979d ago

Err....what? did you even read anything but the title?

Fez3979d ago

Great article. It's very important we start speaking out against things we don't want in our games. I don't think voting with your wallet works anymore now that there are a million other casuals who will blindly encourage these practices.

Gamers nowadays seem to only buy the same games over and over again, I would love if the market couldn't be so easily manipulated by some of the practices mentioned in the article.

The games industry was so much better when it was less popular because there was less money to be made. Just like sports e.g. the recent FIFA scandal, the integrity of AAA gaming has been tainted by money.

PixelGateUk3979d ago

Thank you.

It's frustrating we just accept the poor treatment as the norm :(

mayberry3979d ago

Great article. I am especially frustrated with the Activision/Bungie Destiny DLC fiasco. This was my first purchase of a"season pass", after spending too much on dlc last gen, only to 'break even', then Activision/Bungie realease another DLC and expect me to pay more than my initial $100! No way! Warframe has twice the content and is FREE!

xjustice19203979d ago (Edited 3979d ago )

I just built a custom rig sli-bridge and pre-ordered Arkham Knight and now i have to wait on an update that probably never come. smh. This industry is corrupted by greed and it's justicegusting. These publishers need to take a page out of Rockstar book to make some money. I don't know about y'all, but Rockstar got me 4x. Thats $240. I know I'm not the only one who bought GTAV more than once. Speak wit your wallet.

50°

EA Lays Off Staff Across All Battlefield Studios Following Record-Breaking Battlefield 6 Launch

EA is laying off an unknown number of individuals from across its Battlefield teams, including workers at Criterion, Dice, Ripple Effect, and Motive Studios, IGN understands.

75d ago Replies(1)
peppeaccardo74d ago

When logic meets EA it generates anti-matter ..... so try not to apply it in any meaningful way. Entropy is what matters in there !!

badz14974d ago

cue the apologist saying that these are mostly just contractors hired for this specific project bla bla bla

HyperMoused73d ago

TTK for BF employees needs adjusting

50°

EA makes layoffs at Skate developer Full Circle

The free-to-play reboot topped 15 million players in under three weeks, but EA now claims it needs to reshape the development team.

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gamedeveloper.com
Profchaos86d ago

The community warned them this would happen but nope they knew better they continued with the live service push the made the art style cartoonish and this is the result

isarai_lee85d ago

It's always so bizarre when studios announce something super early in development under the suggestion of forming the game to player feedback, and then they push against all feedback heading straight for the cliff while everyone is warning them along the way

badboyz0986d ago (Edited 86d ago )

🤣🤣🤣

50°

US Lawmakers Urge Review Of EA Sale

The Congressional Labor Caucus sent a letter to the FTC warning the debt-financed, largely PIF-owned deal could be bad news for workers

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aftermath.site
Trilithon120d ago

lol ya think? they're sending all that work to the cheaper labor market as soon as possible. and FYI, that labor market has exploded in the last 5-10 years. They have enough people to replace every single job. But honestly, EA is over filled with useless upper management as it is. You could probably trim 25% of their staff with no real loss in production. They aren't gamers, they're business execs. Just look at how many AI related jobs they're already starting to post. Its also hilarious that PIF owns Battle field 6

lodossrage120d ago (Edited 120d ago )

Wait,

The same congress that attacked Lina Khan when she fought the Microsoft Activision purchase.
The same congress that allowed Disney to buy 90% of Fox
The same congress that allowed Liv Golf to buy the PGA
The same congress that sits back while Paramount tries a hostile takeover despite losing the bid for Warner Bros.

NOW, the suddenly cares about doing what's "right" for works? Yeah, right.

thorstein120d ago

No. There were elections and some of the scum were replaced.

TheColbertinator119d ago

Different elections. Different scum. Same results.

rlow1120d ago

i know its a long shot, but i hope this gets shot down.

ZwVw119d ago

EA now owned by The Saudis and Ubisoft to inevitably be owned by China. In hindsight, once EA and Ubisoft started having their financial woes, they should have pulled a Koei Tecmo/Bandai Namco by merging their operations into one.