Ehhhh I tried Dota. It was a little too easy to use that guy who multiplies and you have to kill the original to kill him. Even easier when I had my friends who tried to get me into Dota to do it too. Rush middle with a bunch of those guys and a big damage dealer for building, maybe 1 defense back and they'll fall for it 9/10. 5 is a lot to focus on but 15?

Anyways, not much skill involved just gotta find what's OP. I haven't tried counter strike yet though, coming from FPS on console (bought a PC black Friday) I might like it, battlefield was definitely better with a mouse.

I'm sure you could ask their customer service. Whether or not they would actually answer you, on the other hand..