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330°

PSN friends list problems, loading slow

One of Product Reviews readers stated, “My PSN is taking forever to load the friends list and also the messages just won’t load”. This reader was supported by many others, including this comment “It looks like PSN just wiped my friends list, they are all missing”.

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NewAgeisHere4234d ago

I submitted this article because I want this issue to get more attention. I own a PS4 and my friends list hasn't been loading properly since the day I bought my PS4 (at launch) which is unacceptable. I often can't even read messages or notifications as well...@Sony: This might have been acceptable on ps3, but now we're paying for PS Plus.............

A longtime Playstation fan here

BitbyDeath4234d ago

Must be a region thing, I've never had any problems with the friends list here in Oz.

GarrusVakarian4234d ago (Edited 4234d ago )

Same here. UK.

Friends list is always instant. Same with anything else (store, What's New page, messages etc).

AliTheSnake14233d ago

I have been having this issue since first day too. Takes a while to load, or doesn't load. I also have problems with the messages, it takes forever to send and receive a message, you get the notification, but it doesn't show up for a while.

AntsPai4233d ago

I move between UK & Ireland often and this is a problem I have also been having, it loads friends list slow and only loads about 10 of the online ones. I never have more than 20 online.

It's annoying but I can deal with it, the messages on the other hand are way annoying, hopefully 2.00 will fix though.

LOL_WUT4233d ago

I seem to have this problem too and whenever I send/receive a message it displays the wrong time. :)

KrisButtar4233d ago

Canadians have the problem

@LOL_Wut

I totally forgot about that problem. I have that as well. Says 12mins ago as soon as I sent a message and goes up from there in time.

MRMagoo1234233d ago

Yeh Australia here too and I have not had one problem with friends lists or messages since day one except for when servers are down which is obvious.

-Alpha4233d ago (Edited 4233d ago )

@LOL_Wut

You need to set the time to be automatic in your settings. Had the same issue, but I think by default there is an internal clock in the PS4 that is just incorrect. Set it so that the clock is set through your wifi/internet/region.

I've had this issue with the friends list for a LONG time. We pay $50 for PSN, I am really hoping Sony can make it so that we experience much smoother networking than what we have now.

I mean, even Driveclub PS+ version had to pulled down for server stress. I am really sick of slow messages, errors sending messages, friends lists not loading, etc.

Sony generally needs to let Sony America handle PSN Network, as Sony Japan is just too slow with updates and communicating with fans

Volkama4233d ago (Edited 4233d ago )

My PS4 is immune to this problem. Because I don't have any friends on the list.

Gamer19824233d ago

I had this issue since lizard squad attacks. I'm from UK sometimes party chat doesn't work either. Also party chat is randomly dropping out. Very rare that the dropping out occurs though, say once a week but annoying if your in a raid or something. I actually think its a bug with last patch thats caused this. A side effect as you will that wasn't meant to happen. They implemented a new security fix and its not working 100% correctly. It will no doubt be fixed in time and services do work just need to wait it out..

News4Noobs-4233d ago

So what are the 100s stabilization updates again? I mean come on Sony, step your game up in terms of firmwares! Yes I agree with you we are paying for PS Plus now, even though I'm not having this issue I support you. Look at the promised Driveclub free version (which is part of Ps Plus too) and we still have nothing.

Just a true Sony fan, but not a true blind fan.

+ Show (7) more repliesLast reply 4233d ago
KrisButtar4234d ago

My friends list, online/all, the list showing the party chats take forever to load . Sometimes I have to back out of my friends list and re enter to get them to display and that only works sometimes. Its just the PS4 that has the problems both my Vita and PS3 work fine and sometimes I find myself using the Vita to see which friends are online and using the Vita for party chats instead of the PS4 as well.

NewAgeisHere4234d ago

Yup, you pretty much summed it up.Same problem.

Crazyglues4234d ago (Edited 4234d ago )

Yeah I keep getting this problem a lot too lately, Sony might need to update there servers..

They may be hitting there limit / probably time to add more.

.____........___...
.____||......||.......|___||
||.........___||............ ||

DragoonsScaleLegends4233d ago

Messages have always had loading issues but the friends list loading slow has been rare for me. Zero slowness for messages on my PS3. It seems to be server issues for my PS4. I'm in the US and I have my PS4 connected directly through a ethernet cable to a 20mbps connection.

Jamiex664233d ago

My entire OS for PS4 has its bad moments, couldn't even accept/see invites/messages the either day either. It comes to a snails pace.

KrisButtar4233d ago

A few of my friends and I had this problem a quick fix is turn your PS4 off. Then while turning it On hold the power button until you hear 2 beeps. The PS4 goes into safe mode and pick option 3(I think,) it will rebuild the HDD and you shouldn't loose any details. Fixed the problem for us.

Jamiex664233d ago

Ahh okay, thanks for the help, shall give it a try :)

Genuine-User4233d ago

I would suggest you reset your router. If resetting your router makes no difference then factory reset (quick method) your PS4.
Note: factory reset will wipe all the data on your system, you'll have to install all your games & apps again.

FanMan4233d ago

my friends list has been completely fine

Palitera4233d ago (Edited 4233d ago )

Incredible how the media and gamers are lenient to the ultra low quality of the PS4 hardware, software and accessories.

In fact, it is credible. Brainwashing at its best.

Friends unfunctionality, delayed messages, DS4 rubber torn apart in less than a month, DS4 random directions, games disappearing, autoeject infinite loop etc etc etc.

We, as a community, deserve the disrespect we got.

Congrats, TC, for standing over the fanboy behavior and finally reporting this.

Silly gameAr4233d ago

It's just that some gamers aren't as dramatic as others, and don't sweat the things that don't interfere with the overall functions of the system.

gangsta_red4233d ago

If gamers cared more about this than a multiplatform game being 900p then I bet you would see Sony rushing to fix these blatant problems more quickly.

But it has become so painfully obvious that the more vocal fans of Sony only care if the games are in 1080p.

Paying for any service demands that provider provide the best quality and experience possible for their users. Regardless if you haven't experienced it or not, others have.

As gamers we should focus on this a lot more.

Palitera4233d ago (Edited 4233d ago )

Silly indeed.

The system starts beeping out of nothing in the middle of the night. Tries to eject a disk that was never there. The rubber band of the sticks on the DS4 is torn apart in less than one month of use. The games simply DISAPPEAR from the console. You can't message a friend that is in the end of the friends list because it glitches, never loads and it forces a bad shutdown when you try to turn off. The Dualshock decides that it will move in random directions (down right if you put right, up left if you put left) etc.

So... Tell us more about how it doesn't interfere with "overall functions" of the system.

Stupid gamers are what makes this industry be one of the less consumer-friendly of all.

gamer4lifeyo4233d ago

I find it a little slow bringing friends info, but I've never had the problem of not being able to read messages or notifications. Thats weird.

DeadManMMX4233d ago (Edited 4233d ago )

Had this problem with trophies, friend activities and such since day one. The store was down all last week when I tried to link to it from the playstation app. Sometimes when I go to store it is just blank blue screen with the O button at bottom for back. Hell the night it launched I couldn't even get on till the next morning. On Podcast Beyond the #1 Playstation Podcast they were complaining about it. It is a real problem that things as simple as this are still wonky a year out from launch. I feel like a lot of you guys give Sony a pass on these things and they need to be taken to task. If this was the Xbox One there would be countless articles and complaining, most of which from people who don't even own the console. Complain Parity People!!! Complain Parity!!! Lol.

sergons4233d ago (Edited 4233d ago )

AntsPai@ blame slow sony servers, firmware update will not help. Same problem with psn app on smartphones, slow as sh...

Edit. where my ps+ money goes?

ReconHope4233d ago

Yes. This is serious problem that is very rampant.I think Most people think its isolated problem so they don't vocalize about it. Many of my friends have the same problem.
Since I've been on PS plus for the past month.
-Psn messages are are severely delayed. You receive notification but when you look in inbox there is nothing there.
-Friends list rarely loads.
-Friend request system intermittently works. Errors WS error repeatedly happens.
-players met doesn't work ever.

Don't say its my internet or ISP. I know how to configure my network and open my ports. As of now PS plus and the PS network is not living up to its value especially with the shitty games they have been releasing in the instant collection. That's just my opinion on the instant collection though.

CorruptBoyd4233d ago

I've had this and numerous other issues on psn. Coming from a 360, Psn is like the little leagues compared to xbox live. I can make a huge list but, you get the point

4233d ago
jocomat94233d ago

Thank you for submitting this. i have all these problems too.

ramiuk14233d ago

my friends list is usually ok in speed(im uk based)
but if i want to send a message to a player i just played its at least a 3 minute job to get into the message its so slow.
but then i also have the issue that the store doesnt always load up.(takes 5 mins sometimes)
if i want to buy packs in fifa 15,i have to do 3 attempts till the store loads every new gaming session.

i love my ps4 but there network needs a serious increase in speed.
even the videos buffer from the store and im on 152mb down and 15mb upload speeds.

also same issue in old house and on different routers etc

spacedelete4233d ago

what i'm questioning is what these constant "stability fixes" actually are because its not improving the PS4 in any way i see it. i'm having the same issues that i can't see my friends list and my messages don't even show up. i can't even see my games or menu and have to fully reboot console. no wonder why PSN gets hacked over and over. it seems PSN is run on actual cheap ikea quality wood.

lazyboyblue4233d ago

Yeah I have the same problems. BT infinity Uk connected via Ethernet.

BG115794233d ago

Have you tried to activate the UPnP (Universal Plug and Play) on your router/internet box?

Party chat wouldn't work if I hadn't activate it.

Christopher4233d ago

I don't have this problem, but I do notice that all of my messages I send and receive have a +5 minute time stamp on them. Like if I send a message right now, it would say "5 minutes ago" as the time it was sent.

Killzoner994233d ago

Stop your trolling. I have never heard of anyone having this issue. People will do backflips to find problems with the PS4 . Why don't you pony up the money for a decent Internet connection?

marloc_x4233d ago

Do you know what rhymes with "Pony"?

+ Show (19) more repliesLast reply 4233d ago
swishersweets200314234d ago

psn service is trash and their UI is bug ridden. this is the improvement we get for having to pay sony that 50 dollars a year. i havent seen any improvement over ps3 version of psn. people should start a petition to boycot paying for online multiplayer because it's a scam.

BitbyDeath4233d ago

That money is for PS+.
It hasn't changed since PS3 only now online sits behind it.

spacedelete4233d ago

then they need to make online free because it isn't worth the paywall. i remember fanboys who used to claim PSN would be better if we paid for online but its actually gotten even worse. horrible online service and even worse "free" games. if there was a better competitor than MS and Nintendo i would jump ship.

BitbyDeath4233d ago

I agree, no service is worth paying for online twice, it is a sham.

Christopher4233d ago

@spacedelete: It's far from worse. It sucks to pay for online, I agree. But PSN is actually much better now than it was in the old days.

I also agree that Sony really needs to get with it on their firmware. So many limitations and random issues. And this isn't about their inability to add features that were on the PS3.

DragoonsScaleLegends4233d ago

Yeah the UI should be way better then PS3 due to PS4 being more powerful but it's not that much smoother. Also slowness when it comes to PSN seems worse on PS4 then PS3. My Wii U has a smother UI than my PS4 but the games look worse on my Wii U so whatever. The Wii U web browser is unbelievable so much better then my PS4s browser even though the PS4 version has a higher web browser rating.

MRMagoo1234233d ago

It must be something to do with your network connection if you are having a slower time on ps4 than ps3, the PS4 loads everything nearly instantly for me and going onto the PS3 seems like a huuuuuge time to wait compared to it.

Gamer19824233d ago (Edited 4233d ago )

Go away fanboy (swishersweets20031 ) we don't need your type here, PSN service is good just right now its struggling as Sony have more mebers than they have ever had thanks to unexpected demand. See MS bought a ton of servers expecting to be top dog Sony did not after the PS3 bashing and and since PS4 became the top console MS will now be losing a ton of money on unused servers Sony will be at capacity.

extravalue4233d ago (Edited 4233d ago )

your comment reeks of fanboy. funny how you started your rant with "go away fanboy" and ultimately turned out to be even a bigger tool

I bought into the hype and went the ps4 route this gen and i am completely disappointed at how such a powerful system cant run such a basic and bland OS without lags. Psn is slow as trash too

Lets hope firmware 2.0 fixes this problem. Its idiots like you who let companies get away with stuff like this. Youre whats wrong with the gaming community. Instead of criticising , you wallor in the fith. So you go away fanboy. We dont need your type here. We need an improved system and service.

neocores4233d ago

same here keep having problems loading party and msgs I live in Texas with 70dwn 10up and still have problems. I just hope they fix it soon tired of turning my ps4 on and off to get it to load

Baka-akaB4233d ago

I had that very issue yesterday . Was pain to launch party chats

ShadowKingpin4233d ago

This has been going on for two weeks. Very shocked that it took this long to be noticed by the media.

gameon19854233d ago ShowReplies(3)
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80°

PlayStation is Phasing Out The "PlayStation Network" Branding

PlayStation will be dropping the "PlayStation Network" and "PSN" branding by September 2026, Insider Gaming has learned.

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gold_drake54d ago

this goes hand in hand with the recent rumours about a combined sub model they are allegedly working on.

not sure what to think of it. psn was genuinely a great name for what it did, but oh well.

darthv7254d ago

XB Live was a good name too... but nothing lasts forever.

Seraphim53d ago

haven't you heard, diamonds are forever.

S2Killinit53d ago (Edited 53d ago )

True love lasts forever. 😘

QuantumMechanic53d ago

Diamonds aren't forever, either...

isarai_lee54d ago (Edited 54d ago )

Dear Lord this article is written by AI, It talks circles over and over

Anywho, i wonder what they'll refer to it as , PSN just has a nice ring to it, kinda silly to erase it just cause 🤷‍♂️

lodossrage54d ago

I'm not too fond of this change. Changing established brand names in most industries doesn't always turn out well. But we'll see

54d ago Replies(3)
Cacabunga53d ago

PlayStation is trying to beat last gens Xbox missteps with all these garbage announcements… I see no other reason.
Phasing out a 20 year old iconic name like this makes absolutely no sense

S2Killinit53d ago

I never thought it was a particularly good name.

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480°

PlayStation Network Reported Down By Many Users

Experience issues with PlayStation Network being down? Get the latest updates on the reported problems and find out if you're not alone.

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Themba76458d ago

Well for me I’m good I play single player 90% of the time

458d ago Replies(2)
thorstein458d ago

I thought I was losing it. Everything is working in my house except PSN. I checked the PSN page an hour ago and it was all green checks.

I just checked again, everything is red. Says they're doing maintenance.

458d ago
Eonjay458d ago

It finally came back up but I must say that it's really unacceptable to not be able to play my games when it's down. Also I have gain a new appreciation for physical games. I know digital keeps growing and growing but the thing is you are paging for something you don't have complete control over and that's lame.

Cacabunga458d ago

It has been over a year since ps+ expired and i only play SP games. I only got 1 month ps+ basic back when i had to do rdr2 online trophies.
I couldn’t care less and shows sp games will always FTW

darthv72457d ago

....and this is why everyone should support more than one platform. Switch has been getting more play time as a result.

+ Show (1) more replyLast reply 457d ago
VersusDMC458d ago

Well i am locked out of my digital single player games because offline play wasn't activated and licences can't be verified. And i got no physical games. Gotta remember to activate that when it's back up.

Hopefully it comes back up soon.

neomahi458d ago

I have several PS4 consoles in my house for various purposes, I'm screwed because I have such a large collection and I don't want to have redownload whenever I want to play a game. I want to fire it up, like going to a shelf, pulling a game off the shelf, putting it in the disc drive and off you go that fast. Can't do that with digital and limited HDD space. Installing a disc is faster, you don't have to worry about data caps and internet speeds, and storage space is really expensive. Xbox just allowed a 16TB HDD to be accessed by Xbox, but that 16TB is gonna cost you, even more if it's SSD, if those even exist yet.....

VersusDMC458d ago

It is still down but if you go to settings -users and accounts- other - restore licenses i managed restore a license to a single player game. Back to replaying GOW Ragnarok.

solideagle458d ago

Single player my a**

I have downloaded unicorn overlord, Spiderman 1 And many offline single player but I am getting error to restore license but psn is down in UK.

What a load of bullshit that I can't even play single player games...

Digital is future /s :@

Sonic1881457d ago

This is one of the reason why I don't pay for Playstation plus

+ Show (2) more repliesLast reply 457d ago
458d ago
LG_Fox_Brazil458d ago

Still down, been a while since something like this happened

Christopher458d ago

Not a good sign that they haven't said anything yet.

anast458d ago

Ask PlayStation X: "We are aware some users might be currently experiencing issues with PSN."

LG_Fox_Brazil457d ago

I'm playing Fortnite with my cousin right now, but it's the only game with servers up, the rest is working, library, store, downloads, it's just the online, which sucks, cause I wanted to play Helldivers and Phasmophobia

LG_Fox_Brazil457d ago

Update: It is back here in Brazil. 20 hours later, goddamn

OmegaSoldati457d ago

Still down. More than 12 hours. 2011 flashbacks incoming

P_Bomb458d ago

Yeah it’s all shot. Friday night? Bad timing. 😤

Profchaos458d ago (Edited 458d ago )

Saturday midday for me so no biggie Friday night would be annoying

Profchaos458d ago (Edited 458d ago )

Seems to be a big one so might extend into Saturday for the you guys

P_Bomb458d ago

Yeah, no end in sight. I watched some KCD2 streams to pass the time. Time to call it a night 😴

neomahi458d ago

Would've made more sense to do maintenance during the week. I get it, it's a necessary, but don't do it on the weekend! That and people with digital game collections are up the creek

Nacho_Z458d ago

Suggests it's a problem and not planned maintenance given the timing.

Profchaos458d ago

Down for me but single player PS plus games still work and obviously anything I own digitally or physically so big deal

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400°

PlayStation Network Currently Down Worldwide

PlayStation has been hit with a worldwide outage

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Tacoboto588d ago

When PSN is down, can people even use their PS Portals locally?

I'm also near platinum in Astro but I can't even load the trophies page on the system with this issue going on.

OtterX588d ago

Yea, this thing just became a paper weight. :\

I just tried, and it woke the console up out of sleep mode just fine, but it's stuck in a neverending attempt to actually connect. I've had my Portal for a bit over a month now and have absolutely loved it... but I just found my biggest dislike of this thing.

lukasmain588d ago

Works fine for me as writing this.

OtterX588d ago

@potatoseal great! Glad your region is working. Mine's still stuck in "Connecting". :\

fr0sty588d ago

USA seems to be ok, just turned my system on and all is well.

OtterX588d ago

Yea weird, my Portal wouldn't connect until I actually restarted the Portal. It's working fine now! 🔥

+ Show (1) more replyLast reply 588d ago
Profchaos588d ago (Edited 588d ago )

No it still needs to use you PlayStation account authentication to connect the two systems. Both ends need to be able to talk to PlayStation authentication servers to verify your identity prior to connection. It's a good thing I guess as you wouldn't want a unauthorised connection to your console

There's a alternative remote play app on the app store that allows it but it's not going to help you with the portal right now

kayoss588d ago

Im able to connect using my PS Portal but all my games have the "License cannot be verified...." error.

Yui_Suzumiya588d ago

And here I just dusted off my PS4 the past week after not touching it for over 3 years and now I can't even play an offline visual novel (World End Syndrome), lol

Christopher588d ago

It was a night of Vampire Survivors for me.

Disccordia587d ago (Edited 587d ago )

Great choice, still waiting for WORLDEND PHENOMENON...

Yui_Suzumiya582d ago

Same here! I went to Twitter to check up on progress for WEP and apparently it's on the backburner for the moment while the production team works on a spin-off that takes place in the same universe as WES. I did get the platinum trophy though. Now I'm working on Steins;Gate Elite which I should have gone through years ago because the anime adaptation is what got me into anime to begin with, lol.

P_Bomb588d ago

Yeah it’s been 3 hours as of this writing. No official word on the cause that I know of.

ZeekQuattro588d ago

Verizon had outages across the US yesterday. Probably still do bit it didn't effect me. Wonder if this is related or just a coincidence.

blackblades588d ago

I can see people in my friend list playing, its not everyone just like other times. I don't mind I got other things I can do in this world we call life. It's funny on Twitter cause they all use the same excuse "oh just got off work and just wanna play". Also I like free stuff compensation would be great, I prepared for it to go down so I can get more out of it compensation

Michiel1989587d ago

day 2, drums in the deep. They are coming

LG_Fox_Brazil588d ago

Just checked and it seems Xbox is also down, is this ddos? Downdetector has quite a few people posting about both platforms and also for Verizon as well

Reaper22_587d ago

That's not true. Xbox was never down.

gold_drake588d ago (Edited 588d ago )

yeh its been down for hours now.

everytime it goes down, i get ptsd from 2011 haha

3 weeks.

blackblades588d ago

Lol I don't I be like yeah free stuff

Extermin8or3_588d ago

Free stuff at the expense of 3 months without PSN. No online play, no access to digital games .....

blackblades588d ago (Edited 588d ago )

@Extermin
Ain't talking that long, 24hrs is the limit. 24hrs should be that compensation time. 3 weeks I'm strong enough to handle it but its not worth it at 3 months bruh. 24hrs

Profchaos588d ago

@exterminator it was easier to stomach back then sure but at least there's still disc based games and games you have on your system will still load just fine unlike Xbox there's no check in to validate licences it just plays locally if it's not expired

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