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How Digital Distribution Can Screw You

"Last but not least, having a mother and sister that have spent nearly 20 years combined working in the customer service field, I feel the need to loop back around to the refund aspect here. It really bothers me that customers are being refused refund on a product that is not working as intended."

Nostradavis4837d ago

Interesting. I'll just keep shopping at Walmart.

ACEMANWISE4837d ago

1. They can receive your money before publishing a finished product.
2. You can't back up copyrighted data ( 98% of everything game related)
3. They require a server to activate everything you "own".
4. They can change the rules at any time.
5. They can ban your account and everything you purchased.
6. They could refuse to deactivate a broken console to free up a download slot.
7. They can go out of business losing your purchases
8 They can begin a new service and leave the old one behind.
9. They can drop support for specific games or features.
10. They could under deliver on a season pass.
11. They could under deliver on a preorder (i.e. Aliens)
12. They can make you think you own it and hide the truth.
13. They refuse returns regardless if the download works or not.
14. They push auto renewel requirements in hopes you will forget.
15. They attach your account with your purchases thus forcing a commitment to any service they provide, whether good or not, expensive or cheap.
16. The higher the commitment to their srevice the more difficult it will be to walk away if the service becomes disagreeable to you.
17. Also the more the commitment, the higher the prices they can charge you console or service) because they are well aware people don't wish to lose their investments.
18. Whatever else that comes to your mind when regarding a service that has complete control of everything you put money into.

JBSleek4837d ago

Every other media for has no issue going this route and PC. I don't see the issue outside of faulty internet system.

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50°

EA Lays Off Staff Across All Battlefield Studios Following Record-Breaking Battlefield 6 Launch

EA is laying off an unknown number of individuals from across its Battlefield teams, including workers at Criterion, Dice, Ripple Effect, and Motive Studios, IGN understands.

89d ago Replies(1)
peppeaccardo88d ago

When logic meets EA it generates anti-matter ..... so try not to apply it in any meaningful way. Entropy is what matters in there !!

badz14988d ago

cue the apologist saying that these are mostly just contractors hired for this specific project bla bla bla

HyperMoused88d ago

TTK for BF employees needs adjusting

50°

EA makes layoffs at Skate developer Full Circle

The free-to-play reboot topped 15 million players in under three weeks, but EA now claims it needs to reshape the development team.

Read Full Story >>
gamedeveloper.com
Profchaos100d ago

The community warned them this would happen but nope they knew better they continued with the live service push the made the art style cartoonish and this is the result

isarai_lee100d ago

It's always so bizarre when studios announce something super early in development under the suggestion of forming the game to player feedback, and then they push against all feedback heading straight for the cliff while everyone is warning them along the way

badboyz09100d ago (Edited 100d ago )

🤣🤣🤣

50°

US Lawmakers Urge Review Of EA Sale

The Congressional Labor Caucus sent a letter to the FTC warning the debt-financed, largely PIF-owned deal could be bad news for workers

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aftermath.site
Trilithon134d ago

lol ya think? they're sending all that work to the cheaper labor market as soon as possible. and FYI, that labor market has exploded in the last 5-10 years. They have enough people to replace every single job. But honestly, EA is over filled with useless upper management as it is. You could probably trim 25% of their staff with no real loss in production. They aren't gamers, they're business execs. Just look at how many AI related jobs they're already starting to post. Its also hilarious that PIF owns Battle field 6

lodossrage134d ago (Edited 134d ago )

Wait,

The same congress that attacked Lina Khan when she fought the Microsoft Activision purchase.
The same congress that allowed Disney to buy 90% of Fox
The same congress that allowed Liv Golf to buy the PGA
The same congress that sits back while Paramount tries a hostile takeover despite losing the bid for Warner Bros.

NOW, the suddenly cares about doing what's "right" for works? Yeah, right.

thorstein134d ago

No. There were elections and some of the scum were replaced.

TheColbertinator134d ago

Different elections. Different scum. Same results.

rlow1134d ago

i know its a long shot, but i hope this gets shot down.

ZwVw134d ago

EA now owned by The Saudis and Ubisoft to inevitably be owned by China. In hindsight, once EA and Ubisoft started having their financial woes, they should have pulled a Koei Tecmo/Bandai Namco by merging their operations into one.