All Channels
Popular
600°

Microsoft sued over Xbox Live outage

CNET News, January 4, 2008, by Ina Fried:

Microsoft now faces a lawsuit over recent problems with its Xbox Live online gaming service.

Three Texas residents filed a lawsuit Friday on behalf of themselves and others who have had trouble connecting to Xbox Live in recent weeks.

The suit, filed in U.S. District Court in Houston, claims Microsoft's outages represent a breach of contract and negligent misrepresentation for which the software maker is liable. The suit doesn't claim specific damages, but notes the amount is in excess of $5 million.

In the suit, the plaintiffs allege that Microsoft should have known strong holiday sales would tax its servers. "Microsoft knew the increase in subscriptions would increase game-play on its servers, yet failed to provide adequate access and service to Xbox Live and its subscribers.

Microsoft has apologized for the outage and said it would allow Xbox live subscribers to download a free game.

A Microsoft representative was not immediately available for comment.

christopher64536711d ago

DO NOT APPROVE THIS STORY. I am an XBOX LIVE gold member since day one, even in it's original capacity with the original Xbox, and I honestly do not believe this will help ANYTHING!

Everyone is all happy to jump on the "We deserve free stuff" banwagon but truely, do we? Geez. Be happy with what you have. If I was told that I would have perfect service for 11 months and 3 weeks, I would be ok with slightly irregular hit and misses for the last week. Now I understand that I only had 1 day of problems where some had a couple weeks of problems, but Microsoft is not neglegent here.

So if all the crybabies would just pull up their panties, button up their dresses and relax, it's quite possible that Microsoft would compensate us without all the hostilities.

"WE DESERVE FREE STUFF!!!".....please, give it a rest already.

Let the flaming commence...

ktchong6711d ago (Edited 6711d ago )

Nobody is getting anything free from Microsoft. That much I can tell you.

christopher64536711d ago

So Round Peg, if I read your post correctly, then EVERYONE is getting FREE stuff from Microsoft?

"Nobody ain't getting anything free from Microsoft.."

Yea, English classes help.

Nevers6711d ago (Edited 6711d ago )

was your square hole English class? What in god's name are you saying?

oohWii6711d ago

It's become too easy to sue people these days, maybe I should sue Nintendo because I couldn't get another wii this holiday. I will sue them for having a supply shortage, they had a year to get their stock up right?

LET's SUE sony for having a free online service.
LET's SUE N4G for allowing TANOD to post here.

The judge should boot their A$$es out of the STATE!

Caxtus7506711d ago

its in the Ts and C that Live may exerience outages or go offline etc.

It wont stand up. They agreed to the Ts and Cs and therefore agree that the service may go offline.

Besides, listen to E off Major Nelson's show. He said they knew it would be busy. A few issues went wrong not just one.

Shadow Man6711d ago (Edited 6711d ago )

"The Round Peg" HAHAHA THAT COMMENT WAS AWESOME!

ASSASSYN 36o6711d ago

Has anyone deciphered what round peg was saying. I can't read engrish!

6710d ago
+ Show (5) more repliesLast reply 6710d ago
power of Green 6711d ago

If they pulled what Sony did with the PS2 refusing to admit or fix the problem they would have! but unlike Sony they fixed the problem without having to be sued.

Blademask6711d ago

@ Power OF green.

Yeah PS2 sure didn' fix the problem. Thats why all 100 million + ps2 owners are suing right?

You chumps are getting owned left and right. 08 Just isn't the year for you guys.

ASSASSYN 36o6711d ago

Yeagh we are getting owned. As if this lawsuit is coming out of my pocket. Microsoft gets sued all the time. This isn't the first time they have been sued and won't be the lasts. Sony gets sued all the time. This is the reality of business. Those whom think otherwise live in a bubble.

news.zdnet.co.uk/itmanagement /0,1000000308,39244664,00.htm
http://www.mp3.com/news/sto...
http://www.cnn.com/2003/LAW...
http://www.gamespot.com/new...
www.gamepro.com/news.cfm?arti cle_id=66648

Jon Cage6710d ago

After the 5th day of having lower quality of XBL service than I am used to I looked up what I agreed to. I wanted to know the exact wording before I called to complain about the problems. Here is exactly what everybody agreed to when they clicked on that TERMS OF USE box.

16. WE MAKE NO WARRANTY
We provide the Service "as-is," "with all faults" and "as available." The Microsoft Parties give no express warranties, guarantees or conditions. You may have additional consumer rights under your local laws that this contract cannot change. To the extent permitted by law, we exclude the implied warranties of merchantability, fitness for a particular purpose, workmanlike effort and non-infringement.

If you want to whine and complain feel free, but you should also read every single contract BEFORE you sign it. It's just good common sense.

+ Show (1) more replyLast reply 6710d ago
Neurotoxin6711d ago

Wow what a surprise some Rednecks are attempting to sue over something that happens quite alot. I wonder if when the local rodeo closes for refurbishment they try and sue them? I think not.

IGNFTW6711d ago

HOUSTON TEXAS IS NOT FULL OF UNEDUCATED XBOX 360 OWNERS,YOU DON'T HEAR ME SUING MICROSOFT FOR PROVIDING A HORRIBLE SERVICE DURING THE HOLIDAY'S,DO YA?

Shadow Man6711d ago

Im from texas and im not a redneck. Stop stereotyping! U SOB.

PS: Don't Mess with Texas!

Maddens Raiders6711d ago

knock off the Texas bashing fella. There is a ton of bad ass people from all over the world and bad ass things in Texas. Your stupid ass sterotyping is so last century. *rolls eyes*

AzaziL6711d ago

And I just wonder how much of a cut they'll get from the 5 mil compared to everyone else that actually suffered from the outage.

FunnyBone6710d ago (Edited 6710d ago )

Typical Statment from a European... I wont go there but there is so much stuff i could call your country out on....

End Statment- Keep Riding Americas Coatails Son...You guys are good at it!!!!

ravinash6710d ago

and 5 mil is not a lot to MS.
maybe they were just trying to sue for a low amount so MS will think they might as well settle out of court so they don't have to pay the lawyers.

Neurotoxin6710d ago (Edited 6710d ago )

Woooooo... Chill out, didn`t say all of you were. Ok i will reword it.

Ok i bet it was a bunch of Rednecks.... However not all people from Texas are Inbred Rednecks.

Better?

Call My country what you like mate, you won`t see me getting all riled up about it.... so uptight.

FunnyBone6710d ago

Just making a joke...But some do take it seriously..

+ Show (5) more repliesLast reply 6710d ago
power of Green 6711d ago (Edited 6711d ago )

Dam you usually say smart stuff. MSFT is giving stuff away because they feel bad about the down time. lol

Now back to sueing Comcast(MY CABLE PROVIDER) for the current outage.

You're one of the members I respect the most but do you own a 360?, MSFT never gives content free?.

ktchong6711d ago

And I'm pissed with the Live problem. You should be too.

Blademask6711d ago

This may be a first TRP.. but eh.. bubbles... I agree.

Show all comments (88)
40°

15 Years Ago, Mortal Kombat (2011) Saved Gaming’s Biggest Fighting Franchise

A brutal reset, a smarter story, and a return to what made it great—Mortal Kombat (2011) revived the series.

Read Full Story >>
fortressofsolitude.co.za
italiangamer30d ago

"Gaming’s Biggest Fighting Franchise"

Press X to (seriously) doubt.

DarXyde28d ago

Underrated comment. I used to hate that game so much that any time my siblings asked me to play it, I just picked Hom and shut myself down mid-match.

Soy29d ago

And then MK1 killed it again.

DivineHand12528d ago (Edited 28d ago )

15 years went by so fast. I remember playing through the story mode at launch.

50°

44% of games industry professionals have considered leaving the industry as a result of redundancies

New report from Skillsearch found that 22% of those surveyed had been laid off within the past 12 months.

Read Full Story >>
gamesindustry.biz
Cockney32d ago

Well if that 44% left im sure there would be a lot less redundancies

40°

Stop Killing Games on the latest European Commission public hearing

It's a step forward for Stop Killing Games.

Read Full Story >>
rockpapershotgun.com