"GI: Say little Timmy gets a 360 on Christmas morning and he fires it up and gets the red ring of death. Are you setting up anything in place over the holiday season to make sure that anybody who gets a defective 360 this holiday will get fast turnaround?"

What Jeff Bell said:
"Bell: We’re fully committed—and have been from day one—to expedite all transportation as well as repair and return of every unit."

What Jeff Bell should've been able to say:
"Bell: We have fixed the design flaw that led to the system failures, and fully expect to see the issues as nonissues with any newly bought systems."

And Jeff Bell's contribution to society is?

I thought that this was a pretty good point:

"Do you think having four different SKUs is a little confusing for the consumer?"

"I look at, for instance, being at Best Buy last evening myself, doing some holiday shopping, I think I saw 47 different cellular phones on display. I look over at the appliance section, and I think there must be two dozen different refrigerators that people can look at."

While it may seem like there is a lot of SKUs out for the 360, it's no different than any other electronic device (cameras, cell phones, TVs etc.).

Jeff Bell is a funny guy...lol

So he dodge the MGS4 abd final fantasy question

Smart and politician are not the same thing. He does not actually answer some of the question he just does the excellent politician thing.

The biggest gripe was his red ring answer, yes i have had 2 replaced and they got fixed. Then he goes on about how he has fixed the issue in the new models, the extended warrenty is ok but if it was a car the would have done a recall. "We have fixed 5 issues on the new machine" The word design fault comes to mind.

These guys are just politicians, both MS and Sony need to start been honest. Sony gave simular answers in recent interview on BC, all that we have spoke to the public an BC is not an issue.

completely double-talked his way out of the MGS4 and FFXIII question, you see what he did there? lol

"GI: You did a good job this year with third-party exclusives. Next year, we’re going to see the new Metal Gear game on PlayStation 3, and that’s something that Sony keeps saying will be an exclusive. Then again, Konami is a smart company, and knowing where the hardware sales are with the 360, is this something that you’re pursuing? Are you pursuing Final Fantasy?

Bell: I would say overall that we are really proud of what we have done for the industry with the Xbox 360. It’s very much a part of Microsoft’s DNA to focus on win-wins and to create an ecosystem where all game developers and software developers can prosper. Obviously, that is our history on the commercial side of our business, and as we’re engaging in the entertainment side, we have that same spirit in mind. We are very proud of the things that we’ve done with Konami. In addition, we’ve had Square-Enix on our platform. Those are decisions that they have to make as business people. "

"At this time, I can’t comment about any specific negotiations. We just are really proud of what we’ve got right now, and we think that it’s only going to get better in the coming year."

He's just giving a few nice hints there. I can't comment about any specific negotiations. If there weren't any negotiations any more with Konami about MGS4 or with Square Enix about FFXIII he could have mentioned it. So they're still talking about bringing them to the 360. Pretty funny while Sony yells exclusive

"....people can download and play for 500 Microsoft Points, which is 6 or 7 dollars".

Even HE has to approximate the conversion lol. Why didn't they just stick to local currency instead of "points"?

lol. TheMART totally wants a PS3 but that's ok because there's nothing coming out for the 360.

Hey was that a mis-quote on the $149 price tag on the HD-DVD player or did I miss something? I have only seen it for $179 ...so if its going for $149 pls tell me where. I would pick it up at that price.

I hate it when stories say things like "What about this internal HD-DVD Xbox 360 rumors that keep coming to the surface? What other third-party exclusives are Microsoft pursuing? Bell answers all this and more in part two of Holiday Presence."

But he does not answer it. Just Microsoft hot air.

They ALWAYS have great things to say......

/sarcasim

Company Rep's where ever do they find them so funny.

Nice interview.

all i got out of that is xbox is still broken, we enjoy the fact that we suck at fixing our mistakes but got a bunch of suckers to buy our system anyways, we figure if were going down lets bring xbox fans down with us... this guys a tool

Does this reporter have any compassion? Asking about MGS and FF just before end the interview?

And that 15 hour final coment? Does this guys know what RROD means?

Just joking, sorry, I couldn't resist.