220°

Microsoft reversing recent Xbox Live bans caused by software error

Microsoft is reversing specific Xbox Live bans, issued between August 29 and September 9, that were caused by a software error. The platform holder is looking to console those affected by providing them with three free months of Xbox Live and 1600 Microsoft Points ($20) for the inconvenience. Customers who were affected don't have to do anything -- the company is in the process of reversing the bans and updating appropriate accounts.

MultiConsoleGamer5333d ago

Get your sh** together microsoft.

-Mika-5332d ago

Ya but at-least the people affected get 3 free months and $20 worth of points.

radphil5332d ago

@Mika

Wish these responses were around when the whole PSN debacle was going on.

Also it's funny, those that were on the articles earlier about people being banned "deserved it", hopefully things like this will finally get some instigators to stop.

Nothing is perfect.

kreate5332d ago

@radphil

i know right?
on earlier articles ppl were saying those ppl are at fault and their mighty MS is the innocent one doing the rightful thing.

if u think without bias, u can kinda tell the fault is at minimum, both sides, if not, its MS just being MS.

ppl who are old enough should know MS is known for being a shady ass company since the 90's. be a xbox fanboy, not a MIcrosoft fanboy.

in this particular issue though. MS just made a mistake.

gogospeedracer5332d ago

I'm not lashing out at MS for a glitch.
People are becoming overly sensitive aren't they?

I don't get mad when PSN goes down.
I don't get angry when Live does the same.
I like Acitivision just fine.
I like EA as well!
I also like Battlefield and COD. I like Mass Effect.

I suppose I'm just a different bred of man. I know there are others just like me who don't let the little things get to them.

Bubble up if you are a Man!

Bubble up if you are Man!

theonlylolking5332d ago

I hate EA more than acitivsion but both are bad.

ljh2175332d ago

I'll take a weeks ban for three months live and 1600 MS points. Seriously though, glad Microsoft is doing the right thing for once!

5332d ago Replies(1)
IM_A_NINJA5332d ago

Things happen, Microsoft stepped up and fixed the error. Everyone wins in the end. Glad this got resolved. Also glad Microsoft actually does ban the idiots that do deserve it. Whenever I come across someone that cheats or glitches I report them ASAP.

Evildragon235332d ago ShowReplies(2)
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70°

Microsoft Gaming Revenue Drops 7% Year-on-Year, Content and Services Down 5%, Xbox Hardware Down 33%

Microsoft announced its financial results for Q3 of fiscal year 2026, including an update on its gaming Xbox business and more.

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simulationdaily.com
Jin_Sakai16h ago(Edited 16h ago)

Not looking good. Hopefully Asha Sharma is able to turn Phil’s disaster around.

dveio10h ago

To me it's still quite remarkable how they can cash-in 5.3bn in revenue in a single quarter, since their hardware is basically dead.

Jingsing8h ago

The stock mark is what makes Microsoft remarkable, They have convinced every institutional and retail investor to just keep piling money into them. Like many big tech giants they are just a big growing pyramid scheme. As long as people keep dropping money into ETF's that cover the market Microsoft will always be liquid. At the same time it is completely stifling innovation and competition. People need to start being more discreet in how they invest their money as it's killing the system.

Tanktopmaster928h ago

Once they re-evaluate exclusive all will be fine….

S2Killinit8h ago

Riiiiight because people will just flock back to them for one or two games per year.

Jingsing8h ago

15+ years of bad performance is what they call irreparable in business. It is time for them to sell off the assets and get out of entertainment.

Tanktopmaster926h ago

These declines are on the back of extra revenue received from releasing games like Forza horizon 5 on PlayStation. So I’m being sarcastic here when I said they should go back to exclusives. Killing off a revenue stream from Ps5 sales will only make things worse

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70°

Xbox boss: Memory crisis could impact next-gen hardware pricing

Xbox boss Asha Sharma has discussed how component shortages will impact the company's plans for Project Helix.

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gamedeveloper.com
Eonjay2d ago

When does this end? Its killing everyone. Consoles and PC. And for what? AI? The benefits of AI are completely outweighed by the negatives. And the government should have never allowed one company to buy up all the RAM.

Lexreborn22d ago

This kind of proves this is an after thought product, most products like this are in r&d 5 years before they start mass producing. So they typically have the cost of components and things worked out long before assembly starts.

This is an assumption still, but I wouldn’t be surprised if project helix is similar to Scalebound,perfect dark and sod3. They had an idea but no actual execution other than concept stage. Being impacted by the ram shortage likely would also put this device 3-4 years out.

I’m not even sure MS has that endurance with Xbox yet

Fishy Fingers2d ago (Edited 2d ago )

I mean.... what?

We're at a point that Samsung wont even provide their own phone department ram because they can sell it at higher prices to 3rd parties (AI). Its more profitable to sell the ram than make their own devices with it.

You think because R&D starts 5 years ago the 3rd party component manufacturers will honour that price? They'll sell it to whomever is paying the most today, not some gentlemens agreement they made years ago. AI farms will buy more volume at higher prices than any console manufacturer will. It'll be the same for Playstation.

Lexreborn22d ago

Contractual agreements are not the same as “gentlemen” agreements. If you think that they work with their distributors a month before production then their entire business model is trash. They work with companies like nvidia constantly for building the graphics cards they need. They work with companies that build motherboards years in advance. This is what proper business planning does.

They are not buying components on a whim like a consumer. So again, considering the ram isn’t a singular module and is integrated into the motherboard I highly doubt they wouldn’t have a final schematic that they are supposed to be building around.

If they are delaying production another 3 years then it’s obvious again this is an after though project and is just trying to be responsive to their bad execution they had the last 14 years.

It also isn’t far fetched to use their failure to produce first party titles the last 7 years including the highly anticipated games I mentioned all being cancelled. That they would continue to you know… lie

Sitdown2d ago

You don't really know how this works huh?

Profchaos2d ago (Edited 2d ago )

Helix is going to be stupidly expensive

Instead of leaning into smarter upscaling techniques they're brute forcing hardware that will cost them dearly and it remains to be seen if it's genuinely going to provide a meaningful differential

I know in the oc.doace people like to brag about not using frame gen or dlss to get to high on a game but for the majority of players they happily use those technologies without a second thought

That's going to be ps6 vs Helix

Eonjay2d ago

Yeah with FSR 5 they should be able to offer a much cheaper version of Helix.

Eonjay2d ago

While this does seem to be the case, I am encouraged by the statement from Microsoft about wanting to provide affordable options. If this means a Series S style Helix, at least there will be something affordable being offered.

XBManiac1d 21h ago

Series S is what has killed Xbox Series so... Will they dare?

blacktiger2d ago

It's called systematic inflationary. Yes we get it Microsoft, keep raising in the name ofall kinds of stuffs

pwnmaster30002d ago

Honestly if there was thing I learned from this generation is that new consoles arnt day one anymore.
I can wait 1-3 years.

DarXyde2d ago

Another important lesson from this generation: while Nintendo showed us that prices don't necessarily need to ever drop, we've now learned that waiting 1-3 years does carry some risk that prices increase. This generation is just bizarre in all the wrong ways.

LucasRuinedChildhood2d ago (Edited 2d ago )

The factors are largely external. Covid and Russia-Ukraine war causing inflation led to the first price increase in 2022.

Then we get Trump's tariffs increasing hardware prices, AI boom causing a RAM crisis, war on Iran causing a worldwide fuel crisis which impacts the cost of everything.

Gaming doesn't exist in a vacuum. The last few years have been a shitshow and lot of it was definitely avoidable.

DarXyde2d ago

LucasRuinedChildhood,

For sure. No disagreement on the external factors doing a lot of this. Where I have to gently push back however is on two fronts:

1. The pandemic definitely caused some issues: asynchronous development was a big issue and really complicated timelines and affected game quality. At the same time, when it comes to price hikes, it's really difficult to know what was genuine necessity and what was taking consumers for a ride. The pandemic brought about "stag-flation" which was increasing prices and stagnant wages, which was a problem caused by supply chain constraints. There was also "Greed-flation", where companies that were slightly affected or had no issues took advantage of the situation and squeezed everyone citing supply chain issues when there were none.

2. It's definitely true that the tariffs, AI boom, and RAM crisis were all things enabled by tech broligarchs throwing money at this caricature of a world leader, one of them being Satya Nadella. I don't think Sony and Nintendo have contributed much to this problem if at all, but Microsoft's Nadella I feel was instrumental in causing every one of those issues. Microsoft as a company contributed to both candidates (though they gave Harris 4x as much if I recall), but Nadella was all in on letting AI run wild. He paid for unregulated AI, and got a war that's not a war (even though Trump called it that at least five times on television) that screwed up helium access. So for me, I feel that one of the players in the gaming industry is a key architect of these issues, and for that reason I struggle a bit to think of it as "external".

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50°

'The big things that we're thinking about'

In an exclusive interview with Game File, new(ish) Xbox boss Asha Sharma and Xbox chief content officer Matt Booty explain their vision for Microsoft’s gaming division

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gamefile.news
Agent753d ago

A good start would be to release games to go with the console. My Xbox Series X has gathered dust virtually from launch. My advice would be to ditch a next console and release games on PC, PlayStation and Switch. Another idea would be a hybrid console based on Xbox Series X tech and go the same route as Nintendo. Another idea would be to pull out of gaming altogether. Plenty of options there.

Reaper22_1d 11h ago

Why would they pull out? They have the momentum. Sony has been getting nothing but bad news lately.