
The big issue on billing problems that Hellgate: IncGamers reported on yesterday is now dealt with according to Flagship Studios. Kaiser Hwang, Senior Community Manager of Flagship Studios says: "After burning several drums of midnight oil, we have resolved all current billing issues with our payment processing partners."
They also explain more about the problem, and that only 3% of the subscribers were exposed by this problem. Shortly after, Kaiser also posted a list of current Flagship/Ping0 priorities.

Before Flagship Studios, there was Blizzard North. Originally known as Condor, the Redwood-based studio was acquired in 1997 by Blizzard Entertainment. At the time, Blizzard North was hard at work on the development of the game that would be the cornerstone of everything that came after: Diablo.

IGN : Remember Hellgate: London? The dark fantasy action role-playing game came out in 2007 for PC, a year before developer Flagship Studios went bankrupt. Since then, various free-to-play and online revivals have come and gone. Now, 17 years after the release of Hellgate: London, it’s back.
I remember some friends and I all bought Hellgate: London day one because it was made by some original Diablo devs. We had fun playing it, good memories.

PC Invasion: Hellgate: London is back on Steam, but it's not what you expect it to be. It's a single-player game in the vein of Asian MMOs.
I do really hope that they have learned a LOT from this experience, that they have gotten enough cash to be able to publish their next game (or HGL expansion) "full version", and not a "late beta". I mean, I can understand that they are preassured from the outside, and I can deal with getting stuck between two pebbles in a big yard in ruined London, but ffs, now you've done it, no need to do it again.
I hope they get the bugs fixed quickly. The locking up issue is so frequent that I've stopped playing the game. Feels like a real waste of money, which is a annoying as the game is good fun.
It's a shame developers get pressure put on them and have to release glorified beta software.