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Is Sony's PSN Compensation Enough?

John Carson writes, "Oh, Sony. What a terrible mess you've gotten yourself into. It's true that things are finally starting to look up, and a plan is in place to bring PSN back, but not in recent memory has there been a debacle on the level as this. Sony's online service has been hacked, passwords and credit card information (probably) stolen, leaving the temporary downtime of PSN as the only logical choice. Now that the service is on the mend and a customer compensation plan is in place, will it be enough good will to bring the people back home?"

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gamesabyss.com
bwazy5497d ago

Personally no its not. It basically only benifits PSN+ users (which I am), but in its core its simply a hook to catch more PSN+ subscribers and personally, I think its just disrespectful of Sony to use such a crysis (yes its a gaming crysis) to simply gain more profit.

I would have preferred a $20 coupon to be added to everyones PSN Wallet. Heck if they did that I'd lay down another $40 for Mass Effect 2.

SasanovaS19875497d ago

this is why dumb people should never be in charge of anything

BloodyNapkin5497d ago

I will tell you what isn't enough, is "Sony's PSN Compensation" articles. I mean we have only had about 50 of these articles in the last week. How about you people stop posting in these articles and let them die off like Osama.

artynerd5497d ago

^ you know that posting that here just adds degrees right?

N4G is a news aggregate site, which means that when a story is popular, it bumps up to the top.

Sick of these stories? The best solution to see them disappear is to simply not click on them.

moeqawama5497d ago

The best solution is to not approve these retarded articles

Elimin85497d ago

@SasanovaS1987... Yeah really! They would run the company to bankruptcy. A free game or whatever they've already outline is just fine. Turn on PSN asap so I can cont.. with online gaming.....

ZombieAssassin5497d ago (Edited 5497d ago )

"I would have preferred a $20 coupon to be added to everyones PSN Wallet."

They wouldn't do that because of all the people who have a huge amount of accounts would be rolling in PSN dough. I believe that is also why they won't allow us to choose any game we want for the free game they plan on giving.

bwazy5497d ago

@Zombie Assassin

They would obviously only apply it to one account per creditcard.

MaxXAttaxX5497d ago (Edited 5497d ago )

We don't pay anything for their service, yet Sony is giving us compensation.
It's a lot better than nothing.

I'd rather they work on enhancing network security, which is important, than fulfilling people's selfishness.

ZombieAssassin5497d ago

Well then all of us who only used PSN cards or don't have credit cards wouldn't be compensated for the downtime.

ComboBreaker5497d ago (Edited 5497d ago )

so I took the plunge and bought three 360s.

Unfortunately, they all RRoD-ed, so I came crawling back to the PS3.

True story.

I also bought a Wii... then realized Nintendo doesn't have an online service.

+ Show (7) more repliesLast reply 5497d ago
Dante1125497d ago (Edited 5497d ago )

This article reminds me of this scene

"MR. BLUE: Our girl was nice."

"MR. PINK: She was okay. She refilled my cup with coffee five times, checked back with me to see if I wanted anything else and the service was fast/good, but other than that, she didn’t do anything special."

"MR. BLUE:...What’s something special, take ya in the back and suck your d***?"

Sony could've literally gave out free copies of Infamous 2 or S4 and folks would've probably still complained ("I don't want this s***, I want [insert outrageous demand here]). The part the mess me up is the fact that PSN is free for the majority (I can see if it were PS Plus people wanting a deal).

darthv725497d ago

that is a classic clip.

On topic, there will always be those kind of people. Just not satisfied with what is being offered and feeling entitled to something different than the next guy.

The ToS says they dont have to do anything to compensate. They are doing what they choose is right and if people want to complain, let them. It isnt like it matters to the rest of us what they complain about NOT getting.

What matters most is sony is taking care of the problem and tossing the rest of us a bone for sticking it out. A page out of MS book from when live had issues a few years back. It isnt like we "deserve" anything, but getting something IS better than nothing.

Im a patient person and Im going camping tomorrow. Chances are PSN should be back by the time I get back. Although....they dont really have to wait for me (lol).

thehitman5497d ago

@ Darth Just playing Devils Advocate w/e in the ToS is BS that Sony doesnt have to compensate, they DO have to do what they said they are going to do and provide ID theft protection to those truly found with their CC information been stolen. It is not an option but required by law.

With that said that the Sony plan is more than enough and I doubt anyone will actually lose something as a result of this attack. PSN isnt a paid service so ppl stop QQing.

featherbottom5497d ago

While Nintendo fans sit there going through old games in a notebook;

"Chew? Toby Chew? No."

"Wong?"

"Toby...Toby...Toby...To by Wong...Toby Wong...Toby Chung...fuckin Charlie Chan."

+ Show (1) more replyLast reply 5497d ago
the_kutaragi_baka5497d ago (Edited 5497d ago )

Why are all fanboys getting so whooped up by this article? There is nothing in it that is incorrect.it's Sony fault,Its totally their fault as they did not encrypt the user data.

The gesture of PSN + from Sony is no comfort to me IMO.

Shuklar5497d ago

So if someone broke into your house and took your belongings, you wouldn't want to increase your personal security?

What's your address?

jdoggystyyle5497d ago

@the_kutaragi_baka

u cant say anything bad about sony of this sight or you'll get crucified.
ive been gaming since the atari days, i got alot of gamer friends who have long jumped on the playstation bandwagon...this is the only place left where the sony fanboys gather. Sony could come to their house and blow their dogs head off and somehow these fanboys would try to find a way to justify it. Delusional sony fans on this site tryin to jusitfy their purchase & loyalty of a game system lol

HeavenlySnipes5497d ago

"One other point to clarify is from this weekend’s press conference. While the passwords that were stored were not “encrypted,” they were transformed using a cryptographic hash function. There is a difference between these two types of security measures which is why we said the passwords had not been encrypted. But I want to be very clear that the passwords were not stored in our database in cleartext form. For a description of the difference between encryption and hashing, follow this link."

Barajas_2015497d ago

are you stupid? if sony did that it would be their doom, do you realize that people make different accounts? i for example have 5 account on my ps3, mine, my brother's, a japanese account, a europe account, and a mexican account, so 20 x 5 =100, and some people even have more so yea common sense, so next time dont come up with your stupid avatar and opinion

Achemki5497d ago (Edited 5497d ago )

@bwazy
Each region gets a free game in addition to Plus. Plus is just one perk on the list, it's not the only perk. This has been repeated ad nauseum. I'm happy cuz I'm also getting a free 30 days of DCUO on top of the on top of.

Far as Plus, it's a heckuva lot easier opening Plus to everyone rather than issuing out email codes for a buncha avatars/themes/DLCs/discounts and trials to 77 million accounts, half of which are probably sub-accounts with made up emails. You don't even need a PS3 to make a PSN account. Think about it. Sony's not gonna add $20 to every dummy PSN account. I'd get like $200 lol! It's more fiscally responsible to simply put up content and say "if you want it, download it".

Klaykid1235497d ago

Really? It's CRISIS not CRYSIS. CRYSIS is a game, not a word.

+ Show (3) more repliesLast reply 5497d ago
LOGICWINS5497d ago

Yes, yes it is. You get to play online for free for as long as you own a PS3...PSN being down for a couple of weeks is a SMALL price to pay. Besides, I have finals to study for, so its not like I was going to be gaming online that much.

Dart895497d ago

Lame really how many of these articles are we suppose to see??

NavySeal745497d ago

Dont worry im sure there will be a few more within a few days,

Was the same when psn was hacked and down had loads of the same stories getting approved.

All we want is psn up and secure for everyone again.
and il be happy at that.

Hellsvacancy5497d ago

Forget "compensation" jus get the damn thing workin man, im easily pleased

theEx1Le5497d ago

Exactly, people are never satisfied. Give them something for free and they will DEMAND more because they feel entitled to something when they clearly are not. Sony has more than filled the quota to show customers they care with the welcome program in place. Just be thankful we are getting anything at all because they don't have to give you squat. /Rant.

Tommykrem5497d ago

I don't think a compensation was needed in the first place.
But if they could fix cross-game chat I'd be very pleased. The PS Plus and Qriocrity is however a good gesture, add the 7 seconds bow and I think Sony has done their part of the apology.

Now to put hackers in the electric chair...
No, but it would be nice if they faced trial.

Show all comments (74)
60°

Final Fantasy X 25th Anniversary Website Launches With New Nomura Artwork and Merchandise

Square Enix launches Final Fantasy X 25th anniversary site, revealing new Nomura art, books, music releases, and merchandise.

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twistedvoxel.com
-Foxtrot24d ago

Look I know VIII has its issues and all that but how on earth can the do big anniversary events with new artwork and merchandise for VII, IX and X yet VIII got sweet f*** all.

They could have given it something during its 25th anniversary yet all it got was a single Happy Anniversary post on their social media.

solideagle23d ago

they should know that we are OG fans of VIII as it sold truckload as well. not as much as VII or X. I personally didn't like IX but X and VI are my personal fav.

Shadow Hearts 2 covenant is another game I love. I hope one day someone can make remake, I would be delighted

Relientk7723d ago

Final Fantasy VIII is great and you are always the first to defend it in the comments

40°

15 Years Ago, Mortal Kombat (2011) Saved Gaming’s Biggest Fighting Franchise

A brutal reset, a smarter story, and a return to what made it great—Mortal Kombat (2011) revived the series.

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fortressofsolitude.co.za
italiangamer32d ago

"Gaming’s Biggest Fighting Franchise"

Press X to (seriously) doubt.

DarXyde30d ago

Underrated comment. I used to hate that game so much that any time my siblings asked me to play it, I just picked Hom and shut myself down mid-match.

Soy31d ago

And then MK1 killed it again.

DivineHand12530d ago (Edited 30d ago )

15 years went by so fast. I remember playing through the story mode at launch.

90°

PlayStation legend Shuhei Yoshida says Jim Ryan fired him because he didn't listen to him

Why did Sony push Shuhei Yoshida out of his role leading PlayStation's first-party games? He'd overseen some huge successes. Well, apparently, he didn't listen.

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eurogamer.net
Relientk7732d ago

Yeah I can see that for sure. Shuhei Yoshida should have been in charge not Jim Ryan.

Cacabunga32d ago

It should be free highway for him now.. but Sony are too stupid to see this, especially that moron Hulst

S2Killinit31d ago (Edited 31d ago )

Wtf why all that anger. PlayStation is dominating on every level. Besides I think there is a little more to hiring a CEO than just who is available. Its not like its a athlete your team wants to buy.

neutralgamer199231d ago

S2Killinit

live service failures, chasing trends, closing studios. yes dominating

Cacabunga31d ago

Sony is Dominating because competition is not existing. Compared to previous gens this is the poorest in terms of software offerings.

Last gen we got Uncharted 4 Lost Legacy and TLOU2 from ND alone.

This is so far a remasters gen, with no competition to lift up the quality

1nsomniac31d ago (Edited 31d ago )

..."PlayStation is dominating on every level"....

...Really???

PlayStation are soon heading into a new generation in the not to distant future. They currently have the worst customer satisfaction they've ever sustained as a company. The company is heading for a huge crash while at the same time they'll need to be planning how they are going to try and win back that favour and the build up to their new releases.

Yes financially they're winning but they're going to have to ride out this complete public corporate disaster. No one has faith in the company or the product anymore. They've damaged their public image so much this generation. Greed can kill anyone.

medman31d ago

Hulst is a disaster......

+ Show (2) more repliesLast reply 31d ago
blacktiger31d ago

He would've done the same thing and fire Jim Ryan and Shuhei would be the villain. Why?
Because Elite creates the narrative and distraction for gamers, users and citizens.

Outside_ofthe_Box32d ago

More confirmation that Jim Ryan is the culprit for what has happened to Sony. Hulst needs to go too. What sucks is that a lot of the good top heads at Sony are no longer there. I wish that guys that were forced out prematurely by Dumbo Jimbo like Shuhei and Layden came back.

robtion31d ago

Yep. Yoshida was responsible for bringing one of the best games of this generation to playstation (Stellar Blade). He is an actual gamer and is in touch with what gamers want (creative, fun games, not GaaS and agenda pushing). He also seems like a genuinely nice guy if you watch some interviews. Of course they got rid of him.

darthv7232d ago

Makes you wonder if MS even thought about hiring him after Phil and Sarah were leaving. He certainly couldn't make their situation any worse.

Agent7532d ago

Microflop. After Windows XP and Xbox 360, it all went floppy.

S2Killinit31d ago

Floppy 😆
No pun intended

badz14932d ago

Yoshida for President! Jim Ryan was and always be a hack! Sony should get Shu back

Lightning7732d ago

All the gamer/consumer lead heads are gone across PS and Xbox. shuhei gone phil's gone (questionable) but gone. The future of gaming is somewhat uncertain across the board.

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