400°

SOE Security Update

Dear Valued Sony Online Entertainment Customer:
Our ongoing investigation of illegal intrusions into Sony Online Entertainment systems has discovered that hackers may have obtained personal customer information from SOE systems. We are today advising you that the personal information you provided us in connection with your SOE account may have been stolen in a cyber-attack. Stolen information includes, to the extent you provided it to us, the following: name, address (city, state, zip, country), email address, gender, birthdate, phone number, login name and hashed password.

Customers outside the United States should be advised that we further discovered evidence that information from an outdated database from 2007 containing approximately 12,700 non-US customer credit or debit card numbers and expiration dates (but not credit card security codes) and about 10,700 direct debit records listing bank account numbers of certain customers in Germany, Austria, Netherlands and Spain may have also been obtained - we will be notifying each of those customers promptly.

There is no evidence that our main credit card database was compromised. It is in a completely separate and secured environment.

We had previously believed that SOE customer data had not been obtained in the cyber-attacks on the company, but on May 1st we concluded that SOE account information may have been stolen and we are notifying you as soon as possible.

We apologize for the inconvenience caused by the attack and as a result, we have:

1) Temporarily turned off all SOE game services;

2) Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and

3) Quickly taken steps to enhance security and strengthen our network infrastructure to provide you with greater protection of your personal information.

Shanks5462d ago (Edited 5462d ago )

Jesus christ another attack?
They are not just hackers now, this is cyber terrorism.
If they ever catch them, I hope their trial we conduct in Finland,
the punish there for this kind of stuff is death by hanging.

jonboi245462d ago (Edited 5462d ago )

its not a separate attack, gamespot and kotaku both claim that it most likely related with the attack last month

Llednar5462d ago

Death penalty for hacking? Finland has it backwards.

RememberThe3575462d ago

I agree. Hacking sucks but it doesn't warrant the death penalty. That should be reserved for mass murderers and rapists.

b_one5462d ago

it could help actually ;)

shoddy5461d ago

I think you go to jail for spitting.

LOGICWINS5462d ago (Edited 5462d ago )

There.

Its OFFICIAL.

Is Kotaku full of shit now? Man, the denial on this site is outstanding! Good thing I didn't have my CC info on PSN.

BK-2015462d ago

"Discovered evidence that information from an outdated database from 2007 containing approximately 12,700 non-US customer credit or debit card numbers and expiration dates (but not credit card security codes) and about 10,700 direct debit records listing bank account numbers of certain customers in Germany, Austria, Netherlands and Spain may have also been obtained - we will be notifying each of those customers promptly.

There is no evidence that our main credit card database was compromised. It is in a completely separate and secured environment."

Kotaku IS wrong dumbass. Expired billing data from 2007 from 4 european countries does not mean millions of CC numbers were taken.

Llednar5462d ago

B..B..BUT.. THEY COULDA BEEN PAID!!1

Lamarthedancer5462d ago (Edited 5462d ago )

You might of been right...but who cares

People just like to get it from the big guys themselfs because you can't trust everything on the internet. Does it bother you that much that people like to know what to believe before they start to judge

LOGICWINS5462d ago (Edited 5462d ago )

Wow, calling people dumbass over the Internet. So brave.

"You were right...who cares"

LOL...YOU care. If you don't care, why are you even replying to me???

Lamarthedancer5462d ago (Edited 5462d ago )

because it's a comment section on a games website...I'm commenting why you shouldn't be so big about why you were right

but it seems you totaly ignored what I actually said after that.

It's like you went "Oh can't argue with that" oh but he's said "who cares" I'll just counter him with the old "You care because you commenting" comeback.....nice one troll ¬¬

testerg355462d ago

Logicwins, don't worry about BK-201. Its all in stages.

First he was in the denial phase.
Now he's in his violent stage.

This happens with a lot of Sony/PS3 fans.

PS3 Hacked -
First it was "LOL. PS3 can't be hacked. Just a bunch of liars". Then it became "Hacker's should burn and go to hell!"

PSN Hacked -
"Haha. Anonymous what are hackers going to do.", "Its only maintenance!". "All hackers should just burn and go to hell!"

LOGICWINS5462d ago (Edited 5462d ago )

"It's like you went "Oh can't argue with that" oh but he's said "who cares" I'll just counter him with the old "You care because you commenting" comeback."

...yeaaaah

@testerg35- ROFL haha bubs.

RememberThe3575462d ago

The problem people have with Kotaku is that they report half truths. They don't wait for the facts to come out they just post what they hear. Thats why they often are wrong about what they initially report.

If Kotaku gets it right sometimes it doesn't take them off you hook for all the other times they miss lead us.

XabiDaChosenOne5462d ago

@LOGICWINS BK-201 was rightful to call you a dumbass, the only reason you even care about this situation is to take immature fanboy jabs. You got owned, deal with it.

radphil5462d ago (Edited 5462d ago )

@LOGICWINS

Can I ask something? What..the..hell is wrong with you?

You're bragging at the potential possibility of ID Theft, and you're here laughing?

You REALLY need some help.

Kotaku updated their article fyi.

Scary695461d ago

Kotaku has been full of shit since the beginning of his birth and they all still full of shit.

+ Show (8) more repliesLast reply 5461d ago
Chaos695462d ago

Sony should sue more. lmao

Fox015462d ago (Edited 5462d ago )

They took away SD card slots, PS2 BC, OtherOS, PSN. Next step, send commandos to retrieve your PS3s.

Want to know what's funny? None of these prevented the hacks.

Chaos695462d ago

Didn't Anon say they would attack PSN as soon as it's up? I hope these phockers get caught.

thereapersson5462d ago

Moron, BC and SD card slots are because of cost-cutting measures to lower the price of the system. How could removing BC prevent hacking of the PSN?

The only thing pertaining to this is PSN and OtherOS.

leila015462d ago (Edited 5462d ago )

His/her point still stands; they've been degrading the PS3 and bullying people. It's time they get a taste of their own medicine.

nevimkdojsem25462d ago

They can downgrade their products as much as they want, nobody forces you to buy them just like nobody forces you to buy overpriced Microsoft accessories. You could have bought fat PS3 - they were sold for years. Who is Sony bullying, those few people who stole and published their private keys? It's cute that you want Sony punished while the only one punished are PSN users - clearly you've never owned a PS3 otherwise you wouldn't want to punish yourself.

Christopher5462d ago (Edited 5462d ago )

I gotta say, find it funny to see people slam Sony for downgrading their hardware to meet the price that people wanted while ignoring that even the downgraded results come with more capabilities than the competition and Sony doesn't use overpriced proprietary hardware.

As for opinions on bullying others or not, hard to say IMHO. Kind of see all businesses pushing back to defend their product each day. Not sure how far is too far and how far is necessary. Out of my level of understanding.

Jonah_Reese5461d ago (Edited 5461d ago )

@cgoodno

First real good comment I've seen on this post. Granted I didn't look at all a majority of the comments But, feh. I still find it stupid when people criticize the Sony for removing a few things to bring the price down. It's just as bad as a PS3 fanboys denial... wait... yeah it is.

Bubb... oh wait, never mind.

+ Show (4) more repliesLast reply 5461d ago
Dante1125462d ago (Edited 5462d ago )

How can it be another attack when the servers aren't even up (Including Japan despite what was reported by a site earlier)? This is the attack from last month.

mastiffchild5462d ago

Sony are under the microscope right now for a number of reasons-not all of their own making. Sony failed to keep things as secure as they, and their customers would have wished but the fact they're being very forthright about telling all they can is pretty reassuring and , sadly, unusually candid for a large money hungry corporation of their size.

Where it stops being Sony's fault is the FACT that they didn't ASK for any of this and no matter how you judge their efforts(and without the root key being physically "lost" and distributed much of this would never have ever happened-a simple act of everyday theft)to keep customer's, and their own, info safe someone nefariously set about taking it illegally-THEY are the true wrongdoers here. Nobody hacked by accident.

Where the two ends meet is the lines crossed by Sony in taking on the likes of Geohot in court. He's happy to say what he got out of his little deal to save his own arse when people believed in him and were let down by someone who, for all we know, set himself up as a hacking martyr, took supporters funds for his crusade only to rat out his "mates" at the first scent of a settlement. Did Sony somehow "deserve" this because of taking legals over hackers? The light of these hacks suggests that they may have made themselves a target but rubbishes ANY inkling that the likes of Hotz leaking the info onto the public domain were naive of the end result of jailbreaks and hacks-piracy and stealing information. It was all about freedom, wasn't it Georgy boy, eh? O yeah, nobody was going to go to the obvious devious ends of taking free games or nicking innocent people's account details if possible were they? The arrogance he believed a court would swallow such BS naivety winds me up more than the way he led his "followers" up the garden path and used their money not to fight Sony as promised in his hacker's rights crusade but to save his own selfish neck.

So, sure, Sony ARE culpable in that , eventually(though through a string of events not all entirely tied to the world of IT)their security was found lacking but haven't we heard that enough and lost sight of the real criminals? How is it right to blame ONLY the victim of a burglary rather than the thief just because he failed to have the world's greatest window lock?

The fact PSN is free to use(bar those relatively few Plus users)possibly meant Sony had more freedom to be straight with everyone and take PSN offline to sort it out and I don't see the sub based(or largely sub based) SOE staying down anything like as long but we shall see. What concerns me,though, is that as I already doubt all companies would have gone public as Sony have(or that the media would react in the mental way it has over it with many other corps either)with this stuff other's will, I reckon, be even less likely to not try and hush things up in future. The over reacting media may have ensured a future where we get less honesty from hacked companies losing our info.

If the real thieves get ignored and the middlemen/victims blamed what's in it for them to come out in the open? Sony MUST do right by everyone and seem to be making the right noises but, ffs, by the same yardstick shouldn't we want some of the common criminals who DID these attacks bringing to justice? Why so little noise on that front?

mastiffchild5462d ago

BTW-sorry to go on but, seriously, I'm tired of it ONLY being Sony at fault here. They aren't the biggest culprits and we'll never know what would have happened had actual facts not been lost or stolen by/from Sony in the first instance as PS3 had stayed unhacked for a respectable time really.

I don't expect anything from ANY corporation as they want nothing but my cash but right is right and I know a witch hunt when I see one and cannot see, otherwise, why the hackers seem to be being totally ignored by the media in all this Sony stuff. WE also have no idea who, if anyone, has actually suffered a financial loss out of Sony's PSN/SOE customers yet so I also feel sites are jumping the gun for hits on the basis of VERY little information.

Add to that the way other companies have had hacks and never suffered a media backlash like this and you might begin to wonder, as I am, if everything's right here. Sure, Sony messed up but what of those doing the stealing? Again, WHY are they seemingly fine by the western media? It makes little sense to me ethically, as reportage or from a common sense POV. It makes western game blogs look VERY dodgy to this observer.

yewles15462d ago

Because this generation reeks of fear from some manipulative bunch of digital Mafia/Nazis, that they can't speak up for themselves.

+ Show (3) more repliesLast reply 5461d ago
helghast1025462d ago (Edited 5462d ago )

Now, can we stay CALM this time?

BK-2015462d ago

I know right? No current CC data was taken. Just expired CC numbers (Not the security codes) from 2007 from 4 european countries were MAYBE taken. And this has to do with what happened 2 weeks ago. But of course the media is going to spin this and make it seem that millions of dollars will be stolen from customers and that Sony is the worst company ever.

maxcer5462d ago (Edited 5462d ago )

doesn't vindicate them anyway. the network was hacked, damage in the form of compromised user info has been spread(probably sold) across the world.

in addition, each day PSN is down sony and other developers/publisher are loosing money on this blunder.

death2smoochie5462d ago (Edited 5462d ago )

Its amazing the amount of reach arounds people on this site especially are giving Sony for this entire ordeal.
Then again this also happened when MS had RROD and its legion of fans looked the other way.
What the hell is with blind followers?
Sony dropped the ball here. End of story. Stop defending them and move on.

helghast1025462d ago

I guess the disagrees mean
"NO WE CANT BE CALM WE MUST PANIC, FLING OUR POOP AND LOOT OLD WOMEN, END OF THE WOOORRRLLD"
Use your head, and you'll make it out of this "situation" fine.
Mark my words.

fedexas5462d ago (Edited 5462d ago )

death2smoochie : Nobody is blindly defending Sony but this situation is being BLOWN COMPLETELY OUT OF PROPORTION. Yes this is a serious situation but the media is turning this into some catastrophe; like Sony can't recover from this or something.

And then you have stupid sites jumping the gun.

EDIT: Again, I don't see anyone blindly defending Sony. I see people who just want the network back up and running. LIKE I DO.

death2smoochie5462d ago

I agree that sites are jumping the gun. Its how they get "hits" however, there are MANY that are blindly defending them. All you have to do is pull up any of these stories just on this site alone.
This is EXACTLY the same type of blind defending that happened with RROD and how many blindly defended that fiasco. Its the same thing happening now.

despair5462d ago

when it starts looking up, things go south again...damn...

Donthizz5462d ago

as usual some sites jumped the gun...

Aussiegamer5462d ago (Edited 5462d ago )

Look at the two guys who have submitted these last two articles. Its hilarious. Looks at all the little xbox fanboys jumping around like its christmas. Man im having a good laugh, I guess this is what happens when you have no games to play, you try find articles that say the ps3 is doooomed again. hahahaha.

testerg355462d ago

You don't seem to be playing anything either since you commented on both articles.

Aussiegamer5462d ago

@testerg yeah thats cause im at work mate.

Tainted Gene5461d ago

A productive worker I see...

metsgaming5462d ago

watch now there will be dozens of articles about this but when they fix it there will be like 3 at most.

IPUMPMYGUN5462d ago (Edited 5462d ago )

Not that I have subscribed to any of there MMOs, shouldn't they have dealt with this at the same time and just shut both of them down?

I know for a fact that Sony Online Entertainment said they were merging DCUO servers, but are they merging the other MMOs as well? I guess that also explains the "down time".

I assume hackers were going to plan an attack in 2007, but failed seeing as how the billings were expired? Or was this a recent attack and all they found was expired billing from 2007?

Show all comments (65)
80°

Former Xbox Exec Says Developers Didn't Want a Sony Monopoly

Former Xbox executive Ed Fries comments on the early days of Xbox, the opinion of Japanese game companies, and more.

Read Full Story >>
insider-gaming.com
1d 4h ago Replies(2)
Reaper22_1d 3h ago

I dont think that'll ever happen. But i must say back in the day, they were definitely trying because they were more cash rich than their competitors.

CosmicTurtle14h ago

I think MS were and still are the richer company. They tried to acquire Sega back in the day (and considered doing so again more recently), they obviously bought exclusivity to Halo which was originally shown as a Mac title. I don’t think as a company MS can claim the moral high ground here. It’s a wilful lack of self awareness.

Of course Sony would try exactly the same if they had the resources, but when the PS2 dominated the industry was in a much healthier place with an abundance of great third parties.

This has been a depressing generation as far as first party decisions are concerned. The fact we are debating business plans rather than which game is better is a sad reflection of the state of things.

Darkseeker1d 3h ago (Edited 1d 3h ago )

There was Nintendo as well, Sony wouldn't have had a monopoly. In fact, the world would be better today if Xbox never existed in the first place. They pretty much brought all bad practices we have today. We might have gotten all of it either way, but not this early. In term of franchises, I don't think there is anything Microsoft released that would actually be missed if it didn't exist. Even Halo the world wouldn't notice if Halo didn't exist.

S2Killinit15h ago

MS was definitely a bad influence on gaming.

raWfodog1d 2h ago

I think almost everyone will agree that a monopoly is not good for the industry. But that being said, the competition needs to be smart and strategic with their business. Simply buying up publishers and traditional third-party studios just to keep them out of the other companies reach is not a sustainable practice. That goes for all parties so don't think I'm just referring to Xbox.

I'm no business guru by any stretch of the imagination but I firmly believe that the best way to drive consumers to your software and hardware is to invest smart in your first-party studios. Give them full support and guidance in making unique, fun games that are only available to play in your ecosystem and the gamers will come.

Reaper22_1d 1h ago (Edited 1d 1h ago )

But first party studios aren't enough. They only make up a small portion of the industry. Without 3rd party there would be no industry for Microsoft or sony.Developing games take time and money and sometimes you gotta make moves to stay competitive.

raWfodog23h ago

Nah, I never said first-party was enough. I said it’s the ‘best way’ to drive gamers to your platform. 3rd-party is a free-for-all and there’s no guarantee that gamers will use your hardware to play the game. If you want to push your own software and/or hardware you need first-party, or at least exclusive deals with third-party studios.

SimpleDad1d 2h ago

They Shure did a great job... 25 years later Xbox is dead.

Reaper22_1d 1h ago

Then why be so emotional and continue to talk about it. Xbox will never die be ause it stays in so many people's head.

lodossrage1d 1h ago

How can you even see him being "emotional" in that comment?

If anything, you're the emotional one, constantly trying to go at anyone that says anything against Microsoft. So when you call him emotional, it comes off as deflection

Elda14h ago

I own an XBSX & I can say it's becoming irrelevant out of the 3 current consoles.

23h agoReplies(2)
Show all comments (34)
40°

Sony Shows Off 20 Minutes of Crimson Desert on a Base PS5

Sony uploaded gameplay footage of Crimson Desert on a base PS5 running in what appears to be Quality Mode at a stable 30fps at 4K.

Read Full Story >>
powerupgaming.co.uk
BlazedKong26d ago

looks god awful on the base systems

90°

PS5 Sales Pass 92.2 Million Units, Beating Nintendo Switch 2 in the Holiday Quarter

Sony announced its financial results for the third quarter of fiscal year 2025, alongside the traditional update on PS5 shipments.

Read Full Story >>
simulationdaily.com
69d ago Replies(5)
italiangamer69d ago

Sony and Nintendo are both thriving and I'm happy, thank goodness for them or otherwise the whole gaming industry would be in shambles if they only had PC to rely on!

dveio69d ago

• Total G&NS revenue: 10.5 billion USD
• Operating profit: 900 million USD
• Hardware sales: 8M units shipped
• Software sales: 97M units
• PSN MAU: 132M

vs. Xbox:

• Total gaming revenue: 5.96 billion USD
• nothing else gets reported

__y2jb69d ago

Xbox operating costs are without a doubt eye wateringly high, way way way higher than Sony. GP is costing them an absolute fortune to operate.

Tapani68d ago

That is a very solid operating profit. It's not net, obviously, but still a very healthy amount of cash you make after cost of debt and taxes (+ other expenses), and can invest into R&D and future endeavours. And give back to your shareholders or buy back shares.

DivineHand12569d ago

It would be in Sony's beat interest to not rush next generation. Let 2029 or 2030 be the start of next generation. There is clearly plenty of demand for the PS5 and gamers are not asking for more at this time.

S2Killinit69d ago

Yup especially with the price of tech going up. They already have the PRO to hold them over.

__y2jb69d ago (Edited 69d ago )

Exactly this. Let Xbox wither on the vine for a couple more years and there will be nothing left.

fr0sty69d ago

I fully agree for 2 reasons:

1. Microsoft seems to be in a hurry to release the new Xbox, if they do at all... AMD speculates a 2027 release. This will hurt them in the long run, because:

2. Datacenters are buying up ALL the RAM, and some RAM manufacturers have stopped making RAM for consumer products entirely, while the other remaining ones are scared to ramp up their production capacity to make more RAM because they're worried this whole AI thing is a bubble that is about to pop, and they don't want to be caught holding the bag when it does pop. So, for now, it costs $300-400 for 32GB of DDR5. That's the MSRP for some entire consoles.

If Microsoft drops the new Xbox now, it's going to cost them a fortune. If Sony holds their cards a moment and lets PS5 cook for a while, as it's showing no signs whatsoever of slowing down in sales, then by the time PS6 is ready to drop, RAM prices should have stabilized, allowing Sony to devote much more of their budget towards making PS6's CPU and GPU more powerful, in addition to the tech itself maturing and the available CPU and GPU parts being much more powerful for the same price point than they would be if released today. So, we'd get a super powerful PS6 in say, 2029, that won't have to cost $700-800. They speculate, based on the current specs, that the new Xbox will cost north of $1,000, and that was before the RAM shortage came into the picture. It's definitely going to be even higher now that RAM costs so much.

MS will be shooting themselves in the foot (again) if they try to drop a new Xbox now, and Sony would be wise to capitalize on that mistake by holding their cards a while longer, raking in more of those PS5 profits, and then dropping a new console as soon as the hardware market stabilizes from this AI datacenter BS.

darthv7268d ago

7 years is a hurry...? Its the same amount of time between XBO and series. The same amount of time between PS3 to PS4 and PS4 to PS5. The 360 was 8 years between it and XBO.

If they do release first, and then Sony a year or two later... is it not possible for prices to come down in that time?

repsahj69d ago (Edited 69d ago )

I think Switch 2 beat PS5 during December 2025 that is why the gap decrease to 1m units. Because during black friday, I know PS5 sales is 2:1 against the Switch 2.

And I just want to add that the PlayStation 5 is currently 1.94 million units BEHIND the PlayStation 4 when you align launches. While Switch 2 is 10M ahead against the Switch 1 when you aligned covering it's first 7 months.

S2Killinit69d ago

I think you are forgetting to mention the chip shortages for PS5.

salis84469d ago (Edited 69d ago )

No one wants the Switch 2 to do badly.

PS5 being less than 2m behind PS4 is not a big deal; PS5 had to deal with COVID and ongoing supply and pricing struggles that clearly still exist today. Sales of software are incredibly strong, and the size of the community is bigger than its ever been.

PS5 is well on pace to exceed its early (2021) estimates of 110m by end of life even if that's 2027. PS5 will hit 100m before November and then sell another 6-8M in November + December.

PS5 is doing great, and so is Switch 2, it's good for everyone that they succeed, pitting the two against each other is more damaging than anything related to the sales of the two consoles individually.

repsahj69d ago

"No one wants the Switch 2 to do badly."

majority on this site tells otherwise.

Dexterio69d ago

@repsahj
Yup because they’ve been the anti consumer they are for so long and needs to be humbled 😆

CrashMania69d ago (Edited 69d ago )

I'd be lying if I said I didn't regret my purchase a bit. I mainly bought it for Mario Kart World, but I find it pales in comparison to 8. I'm annoyed that Nintendo charged money for a super barebones 'upgrade' to Jamboree, no new minigames? No new boards? Just some gimmicky low res camera mode. Oh and Midtroid Prime 4 let me down as well, yet to go back and finish it.

I don't want the Switch 2 to fail, it's contributing to a healthier console market with the death of xbox consoles. I'll get use out of mine long term, but some of Nintendo's decisions like the ones above just annoy me lol.

jznrpg68d ago

@respahj the only thing I want Nintendo to badly is the 80$ games so they lower the price.

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