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Microsoft apologizes for using Japan disaster as marketing tool

The first rule of using social networking as a marketing tool should be: Know when to do it and when not to do it.

The aftermath of an unfathomable natural disaster should be Example No. 1 of when not to do it.

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networkworld.com
Kran5551d ago (Edited 5551d ago )

Wasnt sure how offensive it was until I read the article.

Sad sad day.

So basically, it was just a way for Microsoft to get followers (secretly)? Unbelieveable ¬¬

Still... they donated $100,000, only a tad makes up for it. Honestly, Microsoft have enough money and they should donate a lot more.

@Jezuz

I mean the company as a whole, not Bill Gates. And yes I do know. I know that Bill Gates is now the 2nd most richest man in the world from is $17 Billion charity donation.

NaiNaiNai5551d ago (Edited 5551d ago )

Just wondering.

have any of the other big companies made any donations yet?

*not trolling, just want to know the facts*

*edit @ below*

alright, thanks for the update guys. Glad to see the companies doing this.

kalel1145551d ago (Edited 5551d ago )

Sony has donated 300 million yen and a disaster relief fund that will collect donations across the Sony Group from employees worldwide, and their contributions will be matched by the company through a matching gifts program. The company will also donate 30,000 Sony radios to assist the relief of earthquake victims.

Nintendo also donated 300 million yen.

Namco Bandai donated 100 million yen.

PapaSmurf115551d ago Show
tehpees35551d ago

So they should. This is disrespectful to the people who got injured or died.

They should donate like Sony has done.

Kran5551d ago

@kalel114 so proof that Microsoft could have donated a heck lot more than they did :/

gamingdroid5551d ago (Edited 5551d ago )

I'm of the opinion that you take what you get and nobody is "too good" for the money. Marketing tool or not, I don't give two sh!ts.

I see no reason not to make it a marketing tool, if it benefits all parties! Why is profiting, such a bad thing? If you just recognize it, embrace it and use it to your benefit, then everyone benefits!

Nobody complains about the gazillion other companies that don't donate, nor do we complain about individuals that don't donate! I would like to see some of you guys on n4g.com give up your gaming budget for the poor people in Japan! I'm sure things change really quick, when you have to donate your hard earned money!

Some company donates and all hell breaks loose, seriously?

No, I meant that seriously! People are dying every day in third world countries, and Japan is a industrialized nation. As much as I sympathize with them (I would be sad, if I lost of a family member regardless), but fact is facts and Japan is a rich country.

Beggars aren't choosers! No wonder we have endless strife....

edit: @xbox-threesixty below said it very well.

GrieverSoul5551d ago

Epic fail!

Support Japan without advertise your sutff. Real charity comes from the will to help not promote yourself by doing it.

Istanbull5551d ago

Typical Microsoft, thats all I have to say.

Spydiggity5551d ago (Edited 5551d ago )

Sony, a japanese company donated 300 million yet to japan funds.

MS donated 100,000 dollars.

just curious...how much did Sony donate to the US when katrina happened aside from adding the donate command line to everquest?

i don't really see much wrong with this. maybe it was in bad taste, but it's hardly "offensive." and they still made donations. people need to grow up. anything anyone can do to bash MS.

show me one for-profit corporation that does any charity work without some publicity involved. and usually when they do it, it's more of a fund-raising type of charity than just a donation from the company. that would hurt the share holders.

dredgewalker5551d ago

I prefer technical expertise right now knowing that there's a possible nuclear powerplant meltdown that might spew radiation that has the potential to also affect nearby countries like mine. I haven't played any game since the calamity happened, I know how miserable these people feel cause I've experienced these things myself. F*&k this console war, there are a lot more people who have bigger issues than the rest of us here.

gamesmaster5551d ago (Edited 5551d ago )

Hey guys, in light of the shocking disaster that was 9/11, we'll remove 1lb of rubble per retweet from you guys

Good day!

/s

see how it works, shame on you.

Montrealien5551d ago (Edited 5551d ago )

"The company will also donate 30,000 Sony radios to assist the relief of earthquake victims"

It could be argued that this is a marketing ploy also...

At the end of the day, they were good intentions and they did donate the money, what has N4G, or even Buzzblog or even you have done? They do want to help the victims and we all want things to get better over there. That is what truly matters.

btw, this article is beyond Ironic...

DixieNormS5551d ago

its funny you say that. I work for walmart a distribution center that has been open for about 7 years now. They always have relief donations for when ever something like this happens or straight into the United Way or anything like that and always match what we the employee donates. And according to their #'s We the employees have donated close to 150k in those seven years. That is pretty damn good for a 400 or so work force.

Non_sequitur5551d ago

Those radios were likely donated to give the tsunami victims some way of knowing in advance of any future tsunamis and nuclear meltdowns via radio broadcast.

lil Titan5551d ago

its a sad when when some of you on here are comparing disasters donations between microsoft and sony making it another stupid fanboy war honestly maybe you should be worried about how much your donating if you can smh

antz11045551d ago

@ liltitan above^

We've had words here before but I couldn't have said that better myself. Bubbles to you!

Dee_915551d ago

wow
thats like telling starving people they have to fill out surveys and advertise their products before they can get food

im not basing my whole feeling towards MS off twitter tho

evrfighter5551d ago

"I'm of the opinion that you take what you get and nobody is "too good" for the money. Marketing tool or not, I don't give two sh!ts. "

I'm also of that opinion. 100k is 100k I didn't bother reading most of the comments. But I can guess what they say.

Mottsy5551d ago

@ Kran how much did you donate?? MS didnt have to donate shit. and did you read teh full article? It took 7 hours and they figured it was negatively recieved. The fact that the link had more information on what you could do. I just cant believe all the console wars this brings. even with donating its like who has the bigger stick. get real guys

teething5551d ago

I think what Microsoft did is distasteful, but EVERYONE in media is making money off this disaster.

News broadcasts are getting more viewers/hits/listeners (more advertising revenue). Bad news is always good business in the media industry. CNN vievership spiked huge after 911.

Everyone appreciates companies like Sony who are giving to the disaster... but this all works to build good public relations with customers (i.e. more sales). I am not saying companies are only donating money to the disaster for reasons of business, that is not the case, but when a company sets up a press release for the donation, remember that there is something in it for them too.

Saladfax5551d ago (Edited 5551d ago )

The funniest thing about this is Microsoft wouldn't appear so foolish now if they hadn't donated any funds at all and hadn't attempted any marketing gimmicks.

You can probably name a thousand companies who haven't donated, and no one thinks twice about them. Nor would anyone criticize them for doing the same type of marketing strategy in a, "Help starving children in Africa" drive.

The problem is that the Japan incident is shocking and fresh. The slightest whiff of anything besides pure benevolence has created (obviously) quite a bit of animosity. It'd be like if a newscaster said something to the tune of, "Boy, I sure am glad when tragedy strikes; ratings go through the roof!" Though this is obviously true, no one who has any clue about public image will do anything which threatens being painted in this negative light.

Microsoft apologizing and paying out the money was an attempt to save face. Doing less would have brought 10x the scorn upon them.

The Lazy One5551d ago

Microsoft is donating a lot. This was just another thing they were doing on top of it. People did it for Katrina too. People do it every day for other charities. Has nobody else seen the pink cancer themed goods where all profits go to the abcf.

here's the flat donation they are giving:
http://seattletimes.nwsourc...

That's well over 150 million yen not including the $100k, which is another 8 million yen.

MaxXAttaxX5550d ago (Edited 5550d ago )

They could donate more money INSTEAD of marketing(like always).

kneon5550d ago

Microsoft are not a very generous company, they don't typically make it anywhere near the top 10 US companies for charitable donations.

But Bill more than makes up for it as he has given many billions to charity.

+ Show (21) more repliesLast reply 5550d ago
Jezuz5551d ago

you do know that bill gates donates frequently right?

plb5551d ago

Bill Gates also isn't in charge there anymore. BTW, very low MS.

SuperStrokey11235551d ago

Bill Gates =/= MS any more though.

Hes one of the most giving men in history. Encourages others to do the same as well.

--------5551d ago

-
I still find it generous as hell that the former richest man on the planet still constantly gives to charity when others would say "I made all of this money, it's mine"

Also reminds me of James Cameron and the Rain Forest.

Instinct_Gamer5551d ago

@ Jezuz

Even if he does donate frequently, advertising you search engine the way that they did was tasteless and tacky. Using a catastrophe to pitch your search engine is unethical and looks really bad.

Elven65551d ago

Bill Gates is still chairman of Microsoft and I think on the BOD's as well so he still has some influence over day to day operations but not as much as he did as CEO.

Pyscho_Mantis5551d ago

@Elevn 6

Bill gates has left Microsoft mate and to be honest that company has dwindled ever since without him. Look it up before you spout nonsense.

5551d ago
Montrealien5551d ago

glad to see you agree that capitalism works Apophis, it is easily the better of two evils do you not agree?

OGharryjoysticks5551d ago

Bill Gates donations are to help himself for tax purposes

Triella5551d ago

As many have stated above Bill Gates donation is not a selfless act, he doesn't pay taxes on the money given to his foundation but this money is invested nontheless and gives a big return which is only partly and very parsimoniously donated to charity.

I even bet he named his children sole beneficiary of the foundation so they will not have to pay any death tax on this part of their "inheritence".

+ Show (7) more repliesLast reply 5551d ago
LOGICWINS5551d ago

Well, I didn't think it was THAT bad. Plenty of companies did the same thing during Katrina on Facebook...so its nothing new.

gamingdroid5551d ago

I think this is a good thing, but now people just closed a potential avenue for disaster stricken areas to receive extra funding!

Good job people! Now, let's get rid of child labor and provide no means of ways for these families to support themselves!

Criticizers, I hope you are all satisfied and very content with your decision....

KingME5551d ago (Edited 5551d ago )

Really didn't think it was all that offensive. Just someone seizing an opportunity to make a mountain from a mole hill.

This is one of my least favorite things about the internet. Want to create and instant mob mentality, whine on the internet, and you can reach everyone at the same time.

There are plenty of people out there, just waiting for something to bitch about.

shadow27975551d ago

@gamingdroid

Because of the uproar, MS payed the full $100,000 that they were going to pay if they got that many retweets, (and lets be honest, they weren't going to get that many retweets). So people received MORE money than they would have before.

How you got 4 agrees is beyond me.

Montrealien5551d ago (Edited 5551d ago )

he got agrees because we all have different opinions shadow2797, I know, crazy right?

now notice, I will get dissagrees for suggesting that different people have different opinions. Now that is beyond me...

gamingdroid5551d ago

Sure.

Now that Japan got their money, the next company that want to try this will take MS example and NOT DO IT!

People just set a precedent that this is unacceptable. Congratulations!

lastdual5551d ago

Yeah, this is like villainizing companies that do promotions like:

"A percent of every sale will go to benefit [insert charitable cause here]"

The only reason this is news is that it's Microsoft. Companies have been doing this forever, and the net result is a good thing.

I wonder how many of the people complaining have donated a dime...

g0green5551d ago

please explain to me why people think microsoft is at fault.
We live in a capitalistic society, microsoft has every right to advertise their product whenever they want to, the 100k they donated is pure generosity they didnt have to give anything. If money is donated for relief and a few more people learn about bing whats the problem.
we live in a society that is overly sensitive and anyone tweaking out about this should be embarrassed.

shadow27975550d ago

Of course people have different opinions, but surely you see the flaw in his reasoning, right? No avenue was closed. No "extra funding" was axed. People complained and MS payed the full $100,000 they committed to, rather than the roughly $2,000 they would have paid based on retweets. MS is giving 2 million to help people in Japan. This 100K is just pure marketing for Bing.

@gamingdroid
Good. I hope they don't market themselves, and instead just pay everything they're willing to. That's a fantastic precedent in my book.

@lastdual
Are you sure about that? Do you realize how little those types of promotions actually help their causes? Yoplait profits exponentially more from the pink lid promotion than Breast Cancer Research ever does. And cereal companies profit from the Box Top program far more than US education ever will. It's marketing. Sometimes the companies even raise their prices so that their bottom line isn't affected by these promotions. They have every right to do it, but it doesn't mean it's ethical.

Anyway, props to MS for apologizing and donating the full 100K.

gamingdroid5550d ago (Edited 5550d ago )

"Good. I hope they don't market themselves, and instead just pay everything they're willing to. That's a fantastic precedent in my book." -shadow2797

Yep, which is less than if you would just let the company advertise. Congratulations, your ethics are upheld and the people are suffering more.

Job well done!!! If something like that every happens to you, I hope you get the same treatment.

shadow27975549d ago

100K > ~2K. MS was never going to donate more than 100K, so where in the world are you pulling this from? The people suffering, once again, received MORE or EQUAL TO what they would have received in the best possible scenario had people not complained.

Your assertion that such a move would discourage any company from donating to disaster relief is completely unfounded. The only thing this discourages is shameless self-promotion that takes ADVANTAGE of the victims to profit the company INSTEAD of those suffering.

"""If something like that every happens to you, I hope you get the same treatment. """

Me too! I'd rather get 100K than 2K any day, and you would, too. At least I hope so. I'm not sure how you've rationalized donating more money (not connected to advertising) to be a bad thing, while donating less that's 100% tied into shameless self-promotion is a good thing, but you've done it. Congrats!! Job well done!!! I hope if something like that happens to you, you get the same treatment. <-- See that's not very nice, is it?

To be honest, that's not true at all. If something like this ever happens to you, God forbid, I hope you receive the very best treatment. I also hope you're treated with respect, not as the means to some corporation's personal gain.

+ Show (7) more repliesLast reply 5549d ago
BeastlyRig5551d ago

They should donated $9M they could do it & still be good!

JeffGUNZ5551d ago

How much should you donate?

I think microsoft has the right to determine how much they should donate.

shoddy5551d ago

A billion doller company can't even spend a million?
That's is so cheap, might as well not.

Imagin bill gate donate ten thousand doller. Sound pretty cheap huh?

KingME5551d ago

@Shoddy, so how much did you say you donated?

S_C5551d ago

I am a 360 user , and to use such a catastrophic disaster such as what happened in japan i find shocking, yes they are donating to the cause which is great but to use it as a marketing tool is shocking, thoughts and good wishes are with all thoes affect by the disaster

S_C5551d ago (Edited 5551d ago )

To the people who disagree, have you got any respect for the people who lost their lives,You think its fine for a company to have the right to exploit the disaster. They know they have done wrong otherwise they would'nt have apologised. Why dont they just donate 100K (as that was the most they were going to donate) and just release a statement about what they had done. No retweets no marketing tool, just a simple donation that will go a very long way to help japan get back to normality (or as best as they can). To those people who back a company doing this as to having no respect for the people of japan....then you have no respect for anyone and the time i have for you is nothing

BlackTar1875551d ago

SC nah man i mean its all good i dont see nothing wrong with helping someone to help benefit yourself in such a tragedy. Listen to gaming droid he knows how to do it /SARCASM

Solid_Snake-5551d ago (Edited 5551d ago )

every company does the same thing. look at red nose day in the uk. buy a mars bar or packet of crisps and they will donate. if no 1 buys there product they dont donate shit.

pointing the finger at a american company for not just handing over money to an already very wealthy asian country make you all look as dumb as the rest of the do gooders.

NaiNaiNai5551d ago

There is a difference between donating to a cause and a disaster scene.

Especially a shock factor, and instant death toll.

S_C5551d ago

Red nose day is every year, And a disaster like this is not. Point proven. "pointing the finger at a american company for not just handing over money to an already very wealthy asian country make you all look as dumb as the rest of the do gooders. ". Its not being "do gooders" its about having respect and morals

BlackTar1875551d ago

can you imagine the the role was reversed what the 360 crowd would be saying about sony if the shoe was on the other foot.

it would be catastrophic

oricon5551d ago

No, nobody is pointing a finger at Microsoft donating money to Japan, people are angry because Microsoft is using this as Marketing tool to promote Bing a search engine over something serious as this.

Jazz41085551d ago

I feel for the people of japan but tell me why ms should donate to japan when sony never ever donated to help during 911 or katrina. This should not be about ms and sony just be glad ms gave something and shut up about it as they were in position that they had too.

edgeofblade5551d ago

What if Google were to do the same thing? Or Yahoo? They are search engines as well...

+ Show (3) more repliesLast reply 5551d ago
nightmarex1215551d ago

Thats probably why the rich people don't donate, they always ask for more.

Inside_out5551d ago (Edited 5551d ago )

.
What's the problem??? Everyday, at any time you will see the same thing. Go get gas and some part of that payment will go to some cause. At work we have direct deposit offerings to goodwill type of organizations trying to help the needy. My local shopping center has boxes at the front for can goods to be offered to those that need it...where is the crime???

Honestly, what you have are butt hurt fanboys/haters trying to make an issue where none exists. Maybe ALL companies won't offer any support or recognition of what's happened or is happening...maybe these losers that are complaining will be happy.

Could you imagine if Sony offers some of the PS3 sales profit to help people at home...is that wrong??? WTF is wrong with people today...O_o

Achemki5551d ago

Are you really talking about "butthurt fanboys" in the middle of a disaster that freaking moved the earth's axis and has the potential for nuclear fallout?! My...god man!

What exactly are Sony fanboys butthurt over cezofrage, butthurt that 2000 people are still missing? How freaking insensitive. Microsoft is not just XBox and Japan is not just PS3. If this is literally how some people view the world, as a microcosm of videogame fanboys, then *sigh* is all I can say.

This is not just some fanboy story, it's being reported everywhere because a LOT of people thought it was crass. Here's a link to one of Canada's national news outlets picking up the story. http://www.ctv.ca/CTVNews/S... . MS apologised, no need to martyr them in the wake of what really matters.

S_C5551d ago

@cez of rage

Are you deluded or something your compairing going to get petrol for you car to a Tsunami, Catastrophic Earthquake and a serious threat of a nuclear meltdown. I am struggling to find words on how you can compare them together.

"WTF is wrong with people today...O_o" ...... thats exactly what i am thinking about you right now.

your comparing this : http://www.burnham-on-sea.c...

To this: http://www.euronews.net/ima...

I would of thought even the most hardcore fanboy of anything would think that human life is much more improtant than a stupid video games console. i like video games but how someone can compare the two is just beyond belife.

AntiHeroComplex5551d ago

@ cez of rage

Everyone knows that real gamers dont have time to hold jobs or care for a family. You show your true colors with this post.

Go back to your cave you real life elitist pig.

xXSilentXx5550d ago

But not if this is as close of sick if you make yourself more money than you donate to good will! In a misleading ad.

+ Show (1) more replyLast reply 5550d ago
Lord_Doggington5551d ago

ugh the only reason why people got mad is because the tragedy JUST happened. If a month ago, MS said this and it will donate money to starving children in Saudi Arabia for every retweet, then it would have been fine. Many companies have done this. The only reason MS fucked up in this case is because society currently perceives their need as dire and that anything but selfless compassion towards their comfort is considered unnecessary.

bailoutbenny5551d ago (Edited 5551d ago )

I agree with this. How many people died in the Japanese disaster? Now how many people die every day from hunger, AIDS and other disease, traffic accidents, etc.? A donation to a worthy cause is a donation to a worthy cause, whether a sudden natural disaster or an ongoing epidemic. Microsoft, like any other company, wants to be known for their charity. Perhaps they feel genuine compassion, but like any for-profit business, they want others to know about it. I see no reason for the outcry other than to be "hip" in hating Microsoft. People should just be glad Microsoft made the donation at all, that is money in hand that would otherwise not be there.

otherZinc5551d ago

Instead of you Jack@sses hating on M$, realise the philanthropic investments of the founder before you sound more like damn fools!

5551d ago Replies(2)
lee_ten5551d ago

i'm not even surprised by microsoft's actions.

oricon5551d ago (Edited 5551d ago )

In other news Nintendo and Sony have donated 300 million yen. WITHOUT for their own gain.

Hopefully nothing else happens and Japan makes a fast recovery.

http://www.gonintendo.com/v...

bailoutbenny5551d ago

Without gaining from their donation? Seriously? Sony and Nintendo are Japanese companies. I would think that any donation to the cleanup, rescue, and rebuild effort that they make would seriously elevate their status in the eyes of their countrymen. Sony even donated 25,000 SONY brand radios for use during the rescue effort. Their donation is as much in their own self interest as it is for compassion.

Objective5550d ago

Yeah and I'm guessing that the radios are old stock anyway, that's just how corporations operate in reality.

Solidus187-SCMilk5551d ago (Edited 5551d ago )

They could have easily donated the money without that, but Ive seen ALOT of things do stuff like that. How much did you guys donate?? I havent donated any, im not anyone to complain about this.

You ever see those TV drives with all the stars??? They donate money, but they also get money from ratings, what bastards. Havent you ever seen those things that donate money to some disaster/cause for each one you BUY?? I know I've seen commercials for stuff like that on TV.

they donated 100,000 dollars and people are complaining. They could easily donate more, and I bet Bill gates would or already has even though hes not MS.

I know sony amd MS probably barely do shit when anything happens in the US. I notice in this country(US) there is always bigger deals made over helping other countries then helping this one. Not in that more money is given, but it seem everyone stresses it far more and rage breaks out.

ME, id be happy if any country helped out the us in any way. If a huge hurricane devastates my area in Florida, I would be grateful for any donations no matter what. Even if some lady across the globe is donating $1.00 from each BJ she gives. Especially 100K worth of BJs.

I bet bill gates donates more overall than both MS and SONY combined. That doesnt make them bad.

Im just glad MS donated 100,000 even though im sure they didnt get that many twwets. twitter is so lame, so MS should be bashed for using twitter, not donating $100,000. I like seeing a US company help Japan.

I think MS was giving people a chance to donate without having to give their own money. either way, its another 100K to help Japan, and thats good.

fr0sty5551d ago (Edited 5551d ago )

I never saw MS donating to us during Katrina (gulf coast resident here).

As for sony donating sony radios... do you expect them to buy a competitor's radios to give away instead of looking in their own warehouses? come on...

And Sony didn't say "buy a radio, and we'll donate one to japan".

$100k is a ridiculously small donation for a company that makes billions and billions. We're talking less than pocket change... the equivalent of one of us donating a penny or two. I'm personally donating $10, which to MS would be about $10,000,000, not $100,000. By the way, if you want to donate $10 as well to the red cross... Text REDCROSS to 90999 to Give $10.

Not saying both aren't greedy corporations, but in this instance MS has shown a complete lack of taste, to the point of it being downright offensive. This was just wrong. No other way to cut it.

And TV drives do collect money, but do not get money from "ratings", they sell ads. and during fundraising drives, it isn't as if they are selling any more ads or for any more amount of money than they would otherwise, and it's not like they wouldn't have programming that they would have filled that time with anyway had they not ran the telethon, so that point is moot. they're just taking the airtime they otherwise would have put a TV show on (and made the exact same amount of ad revenue, possibly more if it's a popular TV show)and dedicating it to a charitable cause. They're already donating the money they collect, so they shouldn't be expected to also donate the ad revenue that keeps them on the air as well.

Brash_Attack5551d ago

In other words, you didn't know to be offended until someone told you to be offended. If you didn't find it offensive, then don't let someone else tell you to be.

fr0sty5551d ago

oh, so I guess the people who were offended enough to write this article, and the ones who pushed MS to apologize, were only pissed because someone told them to be?

Epic headslap. My faith in humanity just dropped a little more.

Brash_Attack5551d ago

@Fr0sty

No, those people all have the right to be offended. That was a very fucked up tweet trying to capitalize on a horrible tragedy.

What I'm saying is that if you weren't offended, then don't be offended. He made it sound like he is only offended because he was being told to be. I lost faith in humanity when people stopped thinking for themselves and stopped having their own opinion.

pocketaces115551d ago (Edited 5551d ago )

EVERYONE SHUT UP!!! This was probably one department who got together and said "what can we do". They didn't have a budget to just donate money so they said well if we bring additional revenue in from here we could alocate 100K out. This guy is now probably gonna loose his job or get reprimanded because he tried to help and because some hater spinning the fact in a negative way and wasting a whole lot of energy on nothing we have more negativity outcome of something already very negative. It makes me sick put more time and effort in spreading positive energy and looking for the goods in things and the world would be a much better place. I'm not a fan of Microsoft and alot of what they do but lets not look for evil just for the sack of bashing people it way more work seriously

fr0sty5551d ago (Edited 5551d ago )

you shut up... one department that is part of a multi-billion dollar corporation couldn't go to their bosses and say "hey, we should donate a good chunk to help out."?

Instead, they had to turn it into "hey, let's donate a tiny, tiny, fraction of a fraction of our company's total wealth, but also use this disaster as a marketing tool to drive hits on bing!

It's not like one guy made this decision, it had to be cleared through his higher-ups before any new marketing campaign is launched. launching a marketing campaign at all in a time like this is a horrible thought, regardless of how low or high up the chain of command it came from. If MS let this slip out without review, shame on them for not managing their company correctly.

quit trying to defend the undefendable. This was a horrible mistake on their part. They apologized, which means they to acknowledge that this was a mistake. Why is it that their fanboys cannot do the same? I swear, MS could tie a room full of children to their beds and take shits on their chests and we'd still have fanboys in here trying to defend their actions.

pocketaces115551d ago

@frosty

As usually here at N4G leave it to their unintelligent FANBOY readers to avoid my point all together.

1) companies do have departments that do have free rain and a budget with some flexibility. Depending on decisions they sometimes get moved up the chain before being released. In this day in age some things can slip thru the cracks and someone could get away with this if their department had a large enough budget. and to me for a measly 100K for that kind of company it tells me few people were involved in the decision. I work for one of the largest banks in Canada and one of our departments did one of their own things to raise a sum of money together for haiti so I could totally see this happening at microsoft.

2) Agreed Microsoft as a whole is a looser company. but I am no f'in fanboy (unlike you obviously) my comments were based on not being a fanboy and not ragging on them for everything like xbots do to people like me who only have a PS3. This type of thing should not be clouded by gaming fanboys. This is a horrible tragedy that we can in now way relate to here in our sheltered lives. Let's not belittle their suffering by complaining about how much help a company is providing or not. Focus on what you can or can't do and how you can do more if possible.

I am so tired of EVERYONE arguing over who's shwartz it bigger then the other and half the time we are comparing things that we really don't own we just play with. hehe

hazelamy5550d ago

you're trying to excuse this with the reasoning that only one underfunded little department in all the massive corporation that is microsoft actually thought about doing something for japan, a country that provided more aid after katrina than practically anywhere else.

i don't know if that's worse than the upper management being in on this or not.

pocketaces115550d ago

For crying out loud you ignorent idiots read the whole post for once. We at my work organized a fund raiser for cancer but my bank also do their own larger thing. M$ as a company put 2M in this department put 100K. I don't know if this is fact or not all I'm saying is use this negative energy somewhere else to do something positive. I don't care that lowlifes like many of the N4G crew both pro sony and pro M$ whine endlessly about who's better then the other. What I do hate is when all this hate starts attacking people who are doing something. I don't care what M$ for Japan as long as they do something. Keep in mind they did put a lot of money in. Also keep in mind Japan is a rich country that goes thru these things (baring nuclear thing) and are prepared (in part) for this kind of thing. Other countries like Haiti can not prepare for this if they wanted they need everyones support more so I think people should be a little more aware of that and not just look at every reason possible to point fingers.

Regardless I have seen many very diverse opinions about this as a whole and I think some people just need to stop companying about everything everyone else does and sometimes need to look at themselves and pay it forward so to speak this world is going to hell in a hand basket.

+ Show (1) more replyLast reply 5550d ago
paintsville5551d ago

I see all these numbers about "what microsoft should have donated" this and Sony donated that...but to put things into perspective, where was Sony's, namco's, etc, donations when the hurricane Katrina disaster hit the U.S. or when there was the Gulf of Mexico oil disaster? Where was all their help? It's easy to point fingers but and say that Microsoft should have done this or that, and they did PLENTY in the about mentioned disaters but where was SONY? Where was NAMCO?, BANDAI? Where were they when these disasters hit the U.S? So lay off of Microsoft unless you will to take the argument both ways.

Oner5551d ago (Edited 5551d ago )

Sony for Katrina ~ http://www.digitalcamerainf...

"Sony CEO and corporate chairman Sir Howard Stringer referred to the hurricanes as a "terrible tragedy" and announced a donation of $500,000, as well as a matching program for its employees’ contributions.

"It is our responsibility to respond with generosity," Stringer said. "The devastation and human suffering caused by Hurricane Katrina is almost incomprehensible. It reminds us once again of our human frailty, and also our strength and resilience when we band together in times like these..."

Sony for Haiti ~ http://blog.discover.sonyst...

"In a note to employees, Chairman, CEO and President of Sony Corporation, Sir Howard Stringer, announced that the company will donate $250,000 to aid in the disaster relief efforts in Haiti. The contribution will be made on behalf of the entire corporation to the American Red Cross and Save the Children, two organizations already on the ground in Haiti, and a third charity to be named shortly.

Sony’s U.S. employees are encouraged to donate, too, through a special matching gift program set up in accordance with Sony’s philanthropic policies. Sony will match all dollars donated by its U.S. employees to the American Red Cross or Save the Children..."

That took only 20 seconds to find online. Now please understand what I am about to say as I mean it 100% completely and with dead honest fervor ~

All of you delusional, closed minded & immature fanboys need to Shut The F@#K Up & Grow Up! This is not a joke. This is real life. People died, Children are scared and loved ones are missing.

Seriously.

BloodyNapkin5551d ago

@paintsville

B1tch just got f@#king owned....

Brash_Attack5551d ago

BOOM! Roasted!

If Oner would have just laid down the links and quotes then pimped away silently that would have been awesome. All slick-like.

bailoutbenny5551d ago

Paintsville didn't get owned. Paint was merely pointing out that no one can say who is obligated to donate any particular amount of support for a cause. As was pointed out and even linked for proof, Sony proudly trumpeted the amounts of money they donated to particular causes, so why should Microsoft get lambasted for announcing their support in their own way?

Undeadwolfy5551d ago

@paintsville

Fcking pwnd d00d...

And yeah, peoples lives are at risk, loved ones are missing. Thousands have lost their homes and livelihood and you're talking about where certain companies were. What have you done?

Iv set up a fundraising event at my school for a Fifa tournament where proceeds go to charity.

Im also planning a 24-hour live stream which will be run on a forum i'm a part of and advertising the stream to get donations in on my podcast. We will also be having raffle tickets where the money goes to Japan. I ask once again,

Forget what Sony did or didnt do about Katrina, what are YOU doing about Japan?

+ Show (3) more repliesLast reply 5551d ago
edgeofblade5551d ago ShowReplies(2)
Crazyglues5551d ago

Shame on you Microsoft... -Shame on You

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||.........___||.......____||

beefstu5551d ago

Honestly I thought it'd be much worse than this... I can't imagine they actually were doing this just for advertising... I thought it was a great way for people to donate for free. I don't think they actually wanted to get some sort of advertising bullshit out of it. It's sad that it was interpreted that way.

^^^^This coming from a PS3 owner and lover and a Microsoft hater.

That said, my hate for disaster outweighs my hate for Microsoft, all relief efforts help. Quit blaming Microsoft.

Jaces5551d ago

It's ok MS, this is expected of you. :)

CryofSilence5551d ago

Fuck you, Microsoft. My dearest friend was at severe risk during this tragedy (she is, thankfully, safe and well).

thehitman5550d ago

This is being taken way out of proportion. It wasnt that big of a deal MS is donating THEIR money for other people to hit a simple button. Who cares if they are advertising their product. I dont see people compplaining when companies make special products to donate to cancer or w/e. Its the same thing.

P.S MS donated 2m also besides this. PPL need to get over themselves.

xXSilentXx5550d ago

The poorer AR getting poorer the richest AR getting richer

+ Show (23) more repliesLast reply 5549d ago
Ddouble5551d ago

Not the smartest thing to do Microsoft

B1663r5551d ago

Looks like Microsoft haters never miss a good oportunity to hate on Microsoft to me...

joeorc5551d ago (Edited 5551d ago )

Its not Hating if people take it the wrong way?

lol.. no matter what some will take it the wrong way, though i am sure some will take what any public traded company does the wrong way it's not exclusive or it is not any more frequent than any other company in the same field. Unless that company try's to stay out of the limelight that is...lol

hay5551d ago

It's not like MS didn't deserve all the hate.

BlackTar1875551d ago

yea you know because MS had to come out and publicly apologize... usually when a company does that it means they did nothing wrong and its just haters hating.

You guys are in need of some serious help.

karl5551d ago

its just that there are soo many people who hates MS that if some of us miss the news well.. other ones will do it in our place..

antz11045551d ago (Edited 5551d ago )

@ BlackTart:

Your post above: "can you imagine the the role was reversed what the 360 crowd would be saying about sony if the shoe was on the other foot.

it would be catastrophic" And now this one.

We get it, you don't like Microsoft. Seems more like you're the one that needs help here trollboy, move along......

Oh, and that only agree you got above was b/c I hit the wrong button, lol.

fr0sty5551d ago (Edited 5551d ago )

B1663r ... looks like MS lovers never miss an opportunity to defend even the most atrocious actions they commit.

Seriously, how could one defend them trying to profit on tens of thousands of people dead or missing, 255 earthquakes/aftershocks in 3 days, one of the biggest tsunamis ever, 3 nuclear meltdowns, and a volcanic eruption caused by the quakes? It's a downright apocalypse for them right now, and MS is only interested in getting clicks for it's worthless search engine?

+ Show (3) more repliesLast reply 5551d ago
Mystogan5551d ago

Its not, but this is nothing new. A lot of Companies use Disasters like this as Marketing Strategy's.

At least Microsoft saw that it was a bad thing to do and Apologized,They even donated the money right away.

guigsy5551d ago

It wasn't smart but I don't think it was as bad as the article made out. The main thing is that they made the donation anyway.

B1663r5551d ago (Edited 5551d ago )

Horse Shit!

Microsoft is setting up a way to give money to earthquake victims. Any criticism after that is pure anti-microsoft drivel. Oh no, the link points to a page that shows all the different ways that Microsoft engages in charitable giving...

Grow up.

@below,

The responsibe grown up thing to do in a case like this is to tell the critics to STFU, not empathazie with people who are gonna be critical for microsoft fund raising for disaster relief efforts.

So grow up, erase your post and agree with me already, you snotty nose little child whiner cry baby.

Nitrowolf25551d ago (Edited 5551d ago )

i believe it was this part:
"Try Bing. A new way to search, explore, & decide" the stuff before that was perfectly fine. I really don't care about that last part but many did i guess.

for me the important thing is that money is being donated and they are still receiving help.

EDIT:

"The responsibe grown up thing to do in a case like this is to tell the critics to STFU"

or it would be simply not to care at all and not try to get people who are already angry more angry.

right????

edgeofblade5551d ago

Nitro, that was an automated ad, probably provided by Google.

A Tweet is 140 characters. It does not have enough space for that extra blurb...

So, everyone, grab your pitch forks and torches. We are going after Google now!!!

...What, you mean you don't have an irrational beef with Google to drive your reckless impulses?

+ Show (1) more replyLast reply 5551d ago
Corrwin5551d ago

That's our Microsoft!

*Sitcom Jingle*

tehReaper5551d ago

Reminds me of an episode of Supernatural that played tribute to different TV genres.

"Son of a bitch!"(in sitcom fashion) - Dean Winchester

Solidus187-SCMilk5551d ago

probably one of the few Corporations in the world that would donate 100K to another country.

Have Sony ever given money to any other country's disasters? If they have, that would be quite noble would it not?

MS gave people a chance to donate without having to give their own money. This isnt a new thing.

Corrwin5550d ago

Cool your jets, I'm sure MS would make a lot more money from word of mouth and advertisement-driven-searches for Bing than they would lose giving money to charity.

Oldest business trick in the world: Act like you give a shit, and watch the money roll in! You ever see the original Miracle on 34th St?

JeffGUNZ5551d ago

Yeah, they should have donated some money to you so you could get a proper education and learn how to spell words correctly.

Raven_Nomad5551d ago

There was nothing offensive about that, not in the least. You re-tweat all the time for causes, I've done just that for different diseases and causes myself.

Horrid article and just flame bait in my opinion.

Nitrowolf25551d ago (Edited 5551d ago )

It was this part
"Try Bing. A new way to search, explore, & decide"
that people found offensive. IDK i have no issue with it, but for other people they will know that this is just for them to gain when they see that part.

I think everything before that is fine

"How you can #SupportJapan - http://binged.it/fEh7iT. For every retweet, @bing will give $1 to Japan quake victims, up to $100K."

@Below

r u retarded? Clearly thats aim at me if your responding to my comment which i clearly state that i didn't care and had no issue with it

B1663r5551d ago

Grow a spine, and more importantly grow up.

digitaledge5551d ago

If you read the actual Tweet, there is no mention at all of the 'Try Bing....' part you quoted:
http://twitter.com/bing/sta...

It's clear that the status was simply copied and pasted from whatever Twitter reader that they were using, because some Twitter feed readers put info from links underneath - as evidenced in the 'Mentioned in this Tweet' part which quotes from Bing's Twitter Bio. MS never put that in the tweet.

edgeofblade5551d ago

I want to make sure you get a notification that I'm responding to this, so I'll say it again...

That was an automated ad probably driven by Google. A Tweet is limited to 140 characters.

Nitrowolf25551d ago

Thanks Edge, i was just going based off this article.

+ Show (1) more replyLast reply 5551d ago
Show all comments (281)
70°

Microsoft Gaming Revenue Drops 7% Year-on-Year, Content and Services Down 5%, Xbox Hardware Down 33%

Microsoft announced its financial results for Q3 of fiscal year 2026, including an update on its gaming Xbox business and more.

Read Full Story >>
simulationdaily.com
Jin_Sakai25d ago (Edited 25d ago )

Not looking good. Hopefully Asha Sharma is able to turn Phil’s disaster around.

dveio25d ago

To me it's still quite remarkable how they can cash-in 5.3bn in revenue in a single quarter, since their hardware is basically dead.

Jingsing25d ago

The stock mark is what makes Microsoft remarkable, They have convinced every institutional and retail investor to just keep piling money into them. Like many big tech giants they are just a big growing pyramid scheme. As long as people keep dropping money into ETF's that cover the market Microsoft will always be liquid. At the same time it is completely stifling innovation and competition. People need to start being more discreet in how they invest their money as it's killing the system.

Tanktopmaster9225d ago

Once they re-evaluate exclusive all will be fine….

S2Killinit25d ago

Riiiiight because people will just flock back to them for one or two games per year.

Jingsing25d ago

15+ years of bad performance is what they call irreparable in business. It is time for them to sell off the assets and get out of entertainment.

Tanktopmaster9225d ago

These declines are on the back of extra revenue received from releasing games like Forza horizon 5 on PlayStation. So I’m being sarcastic here when I said they should go back to exclusives. Killing off a revenue stream from Ps5 sales will only make things worse

Show all comments (13)
70°

Xbox boss: Memory crisis could impact next-gen hardware pricing

Xbox boss Asha Sharma has discussed how component shortages will impact the company's plans for Project Helix.

Read Full Story >>
gamedeveloper.com
Eonjay27d ago

When does this end? Its killing everyone. Consoles and PC. And for what? AI? The benefits of AI are completely outweighed by the negatives. And the government should have never allowed one company to buy up all the RAM.

Lexreborn227d ago

This kind of proves this is an after thought product, most products like this are in r&d 5 years before they start mass producing. So they typically have the cost of components and things worked out long before assembly starts.

This is an assumption still, but I wouldn’t be surprised if project helix is similar to Scalebound,perfect dark and sod3. They had an idea but no actual execution other than concept stage. Being impacted by the ram shortage likely would also put this device 3-4 years out.

I’m not even sure MS has that endurance with Xbox yet

Fishy Fingers27d ago (Edited 27d ago )

I mean.... what?

We're at a point that Samsung wont even provide their own phone department ram because they can sell it at higher prices to 3rd parties (AI). Its more profitable to sell the ram than make their own devices with it.

You think because R&D starts 5 years ago the 3rd party component manufacturers will honour that price? They'll sell it to whomever is paying the most today, not some gentlemens agreement they made years ago. AI farms will buy more volume at higher prices than any console manufacturer will. It'll be the same for Playstation.

Lexreborn227d ago

Contractual agreements are not the same as “gentlemen” agreements. If you think that they work with their distributors a month before production then their entire business model is trash. They work with companies like nvidia constantly for building the graphics cards they need. They work with companies that build motherboards years in advance. This is what proper business planning does.

They are not buying components on a whim like a consumer. So again, considering the ram isn’t a singular module and is integrated into the motherboard I highly doubt they wouldn’t have a final schematic that they are supposed to be building around.

If they are delaying production another 3 years then it’s obvious again this is an after though project and is just trying to be responsive to their bad execution they had the last 14 years.

It also isn’t far fetched to use their failure to produce first party titles the last 7 years including the highly anticipated games I mentioned all being cancelled. That they would continue to you know… lie

Sitdown27d ago

You don't really know how this works huh?

Profchaos27d ago (Edited 27d ago )

Helix is going to be stupidly expensive

Instead of leaning into smarter upscaling techniques they're brute forcing hardware that will cost them dearly and it remains to be seen if it's genuinely going to provide a meaningful differential

I know in the oc.doace people like to brag about not using frame gen or dlss to get to high on a game but for the majority of players they happily use those technologies without a second thought

That's going to be ps6 vs Helix

Eonjay27d ago

Yeah with FSR 5 they should be able to offer a much cheaper version of Helix.

Eonjay27d ago

While this does seem to be the case, I am encouraged by the statement from Microsoft about wanting to provide affordable options. If this means a Series S style Helix, at least there will be something affordable being offered.

XBManiac26d ago

Series S is what has killed Xbox Series so... Will they dare?

blacktiger27d ago

It's called systematic inflationary. Yes we get it Microsoft, keep raising in the name ofall kinds of stuffs

pwnmaster300027d ago

Honestly if there was thing I learned from this generation is that new consoles arnt day one anymore.
I can wait 1-3 years.

DarXyde27d ago

Another important lesson from this generation: while Nintendo showed us that prices don't necessarily need to ever drop, we've now learned that waiting 1-3 years does carry some risk that prices increase. This generation is just bizarre in all the wrong ways.

LucasRuinedChildhood27d ago (Edited 27d ago )

The factors are largely external. Covid and Russia-Ukraine war causing inflation led to the first price increase in 2022.

Then we get Trump's tariffs increasing hardware prices, AI boom causing a RAM crisis, war on Iran causing a worldwide fuel crisis which impacts the cost of everything.

Gaming doesn't exist in a vacuum. The last few years have been a shitshow and lot of it was definitely avoidable.

DarXyde27d ago

LucasRuinedChildhood,

For sure. No disagreement on the external factors doing a lot of this. Where I have to gently push back however is on two fronts:

1. The pandemic definitely caused some issues: asynchronous development was a big issue and really complicated timelines and affected game quality. At the same time, when it comes to price hikes, it's really difficult to know what was genuine necessity and what was taking consumers for a ride. The pandemic brought about "stag-flation" which was increasing prices and stagnant wages, which was a problem caused by supply chain constraints. There was also "Greed-flation", where companies that were slightly affected or had no issues took advantage of the situation and squeezed everyone citing supply chain issues when there were none.

2. It's definitely true that the tariffs, AI boom, and RAM crisis were all things enabled by tech broligarchs throwing money at this caricature of a world leader, one of them being Satya Nadella. I don't think Sony and Nintendo have contributed much to this problem if at all, but Microsoft's Nadella I feel was instrumental in causing every one of those issues. Microsoft as a company contributed to both candidates (though they gave Harris 4x as much if I recall), but Nadella was all in on letting AI run wild. He paid for unregulated AI, and got a war that's not a war (even though Trump called it that at least five times on television) that screwed up helium access. So for me, I feel that one of the players in the gaming industry is a key architect of these issues, and for that reason I struggle a bit to think of it as "external".

Show all comments (28)
50°

'The big things that we're thinking about'

In an exclusive interview with Game File, new(ish) Xbox boss Asha Sharma and Xbox chief content officer Matt Booty explain their vision for Microsoft’s gaming division

Read Full Story >>
gamefile.news
Agent7528d ago

A good start would be to release games to go with the console. My Xbox Series X has gathered dust virtually from launch. My advice would be to ditch a next console and release games on PC, PlayStation and Switch. Another idea would be a hybrid console based on Xbox Series X tech and go the same route as Nintendo. Another idea would be to pull out of gaming altogether. Plenty of options there.

Reaper22_26d ago

Why would they pull out? They have the momentum. Sony has been getting nothing but bad news lately.