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Microsoft: Xbox Live Gold subscribers use service 3 hours per day

More than half of Xbox Live's 25 million users are paying subscribers, which means that over 12 million players make use of the service's online multiplayer and non-gaming offerings, like the streaming ESPN3 service. "Those are very, very engaged customers, which is a good business," Durkin said. On average, paying subscribers use Xbox Live for 3 hours a day. Before you calculate how many Black Ops matches fit into that period, keep in mind that users spend forty percent of their Xbox time using non-headshot services -- like listening to music on Last.fm, watching a movie on Netflix or rapidly exiting the Facebook app that they accidentally clicked on.

niceguywii605680d ago (Edited 5680d ago )

Yep Lots of Music service use and even more Netflix use but what I see most from people on my friends list are party chat use.

TheFreak5680d ago

Party chat is freaking awesome. Best feature on live no doubt

coldfoot5680d ago

Since there was no party chat

SmokexFFx5680d ago

Just because party chat is the "best" feature for him doesn't mean there isn't other feature he would pay for.

TheFreak5680d ago (Edited 5680d ago )

Did not pay since I had not bought a 360 yet, only had a ps3 and wii back then

Frenza5680d ago (Edited 5680d ago )

So you mean that Party chat is better feature than online gameing? ok..

theonlylolking5680d ago

Its the best thing and only XBL thing that it has that PSN does not. I have to agree that party chat is awesome and handy.

TheFreak5680d ago

what are you talking about? party chat is a good feature on live thats it. wtf people are so weird sometimes lol

+ Show (3) more repliesLast reply 5680d ago
AAACE55679d ago (Edited 5679d ago )

Some of the people who question XBL, I wonder if they even experienced XBL! I think a lot of them said, "What, you have to pay for online gaming... aw F**k that... XBL sux!" Or they went to a friends house and fooled around with it for a few minutes and made a judgement based on that!

I know paying for it seems like a bad thing, but XBL excels in several areas, especially when it comes to voice communications and ease of use!

People complain about the price of XBL, but Magic Jack charges you $20 a year just to talk on a phone when you could just Skype with friends for free and no one is complaining about that!

ComboBreaker5679d ago

when you can get the same thing (but without the ads) for free on the PS3 and PC?

outlawlife5680d ago

xbox live has evolved into more of an entertainment hub than just a game service

when people want entertainment they turn on their xbox, whether it be to watch a movie, play a games, or just talk to friends

himdeel5680d ago (Edited 5680d ago )

Both HD consoles are truly multimedia entertainment hubs. If I could find away around paying for cable to get internet I'd cancel my cable all together. The PS3 and 360 are great places to enjoy yourself alone as well as with friends for short periods of time or for hours on end.

gamingdroid5680d ago (Edited 5680d ago )

It kind of has for me. I turn it on to watch TV on Netflix as I don't have cable service, tune into ESPN every now and then, last.fm for music and then games all in a sleek interface.

No real reason to mess with the PC anymore.

edit: himdeel I'm sure you figured it out, but I meant cable TV. Then again you could get it with satellite.

himdeel5680d ago (Edited 5680d ago )

...I'm jealous :[

EDIT: AHH makes sense :) I've wondered about those. The only one I'm familiar with is Hughes Net.

ASSASSYN 36o5680d ago (Edited 5680d ago )

^^^Someone has never heard of dsl, t1, and t3 Internet. ^^^

Fishy Fingers5680d ago

Yep, gone are the days of the consoles being nothing but a one stop game machine. For many, it probably fills the role of a PC (internet, on demand music/video, connecting with friends etc). Rarely am I at home without interent connection of one type or another.

Garnett5680d ago

and people are forced to pay for shit they dont want, i couldn't give 2 shits about ESPN,Facebook,Twitter or any of that garbage.

I should pay $5 a month for the online features, and the gaming parts, fuck that other shit.

outlawlife5679d ago (Edited 5679d ago )

the fact is the majority of live users use these services so if you don't like them, then don't pay

nobody is forcing you or anyone else to pay anything

you don't need to be an xbox gold member, it isn't a life necessity

if you want to play games online for free there are plenty of outlets for that

the people who pay for live obviosly think the price is worth it otherwise they wouldnt pay.

as for the price, if you buy a year gold membership it is less than 5 dollars a month and you get the gaming plus extras so what exactly are you complaining about?

13 months for less than $60 isn't ripping anyone off so don't act like it is

I have 2 years on my account remaining that I paid only 35 per year...I have been a live member since it launched on original xbox so when people complain about the price I get annoyed

when live first launched it was gaming and absolutely nothing else for the same exact price (actually more because live starter kits launched at $70 with a year +headset)

+ Show (1) more replyLast reply 5679d ago
plb5680d ago (Edited 5680d ago )

"More than half of Xbox Live's 25 million users are paying subscribers"

Comment of the year right there. If you want to do anything remotely useful with Xbox you must pay.

himdeel5680d ago

...they are always saying there are ways around paying for services because of discounts on LIVE etc. So your comment is only half true as I understand it. Nevertheless I choose not to agree or disagree with you.

nix5680d ago (Edited 5680d ago )

i once told my colleague (a 360 owner) that i just buy a game n go online n play. he was like "WHAT?".
oh i had such a good laugh that day. it's like paying to use Facebook or Gmail. who does that? oh wait!

gamingdroid5680d ago (Edited 5680d ago )

What you neglected to say is that over 12 million users found that a service is worth paying for despite a competing service being FREE and the console is almost equivalently priced.

What does that tell you?

Corepred45680d ago

that most people bought their xbox before they console were priced the same.

athlon7705680d ago

Out of 43 million consoles sold, there are only 25 million subscribers. That is sad. I guess we know how many bad consoles were replaced then don't we.

Don't take offence bud, just turning it around on you. I have a 360 (been through 3 of them actualy) and currently have one of the new slims.

My point is, don't get too cocky trying to spin things as there are many of us 360 owners that know the truth!

gamingdroid5679d ago (Edited 5679d ago )

I'm not spinning jack squat when 12 million people are willing to pay a fee they clearly see value in it when there are other competitors in the market offering supposedly more value. Clearly they are seeing something else providing value that you do not.

Otherwise we would have seen mass migration to another platform.

You can spin it all you want (and I don't care), but spent money speaks the loudest!

DaBadGuy5680d ago

Good thing I make decent money.

Most people on this site must be dirt poor if 50, now 60 dollars a year breaks the bank.

That's 5 dollars a month.

Just over a dollar a week.

Pennies a day.

(Santa Claus guy shows up)

For just pennies a day you can help give little Eliza here fresh water, food, and an education. Eliza's mother was just trampled in a stampede of hogs and bison....yes like in the Lion King. And now little Eliza is left to raise 8 children when she herself is still just a child.

Please, won't you feed her.

Come ahhhn.

Do it.

Pay up so you can get back to Big Bang Theory.

Do it or I'll kill the one with the glasses from Roseanne.

coldfoot5680d ago

That's $300 over 5 years...
Just shows that most people are stupid and only think about the upcoming installment instead of the whole sum.

OSU_Gamer5680d ago (Edited 5680d ago )

I dont understand how thinking of the whole sum over an extended period of time accurately portrays anything more useful?

By your reasoning if you make $40,000 dollars a year (random number) thats $200,000 over 5 years. Doesn't that sound like such a huge number? Now look at that $300 in respect to that $200,000 and tell me that it looks significant....It Doesnt. Your comparison lacks any context.

Although YOU want to think that $300 actuallty means a lot, it doesn't.

IMO opinion its even more stupid to try and tell people how much they should/shouldn't spend on things they enjoy.

DigitalRaptor5680d ago

It's not that it's unaffordable.

It's the principle that Microsoft makes you pay to play half the game you already own, online.

I might actually have an Xbox 360 right now, if there wasn't a ransom on my online play experience.

If Microsoft makes online play available to XBL Free users, then I will be more open to getting a 360.

But they just had to INCREASE the price, didn't they? How do they justify this? Exclusive DLC apparently. How can the Xbox 360 be any less appealing to me now than with the news that XBL is gonna cost more?

DaBadGuy5680d ago (Edited 5680d ago )

@coldfoot, 300 is almost a whole paycheck, so I'm still good.

Who gives a shit about the whole sum, you pay your cable and phone bills month by month, well maybe you don't but I do and I don't need to worry about the whole sum, I write a check or use my card every month and am done with it until the next month.

I don't need to worry about the whole sum I only need to worry about having the money month to month and year to year and that's not a problem.

Just shows that most people are either poor or just think something is stupid and they whine to other people about stuff they can't have or don't want so no one else should be able to have it and anyone that does is "stupid" and a "Microsoft sheep".

I use my PS3 for Blu-ray and exclusives but I use my 360 for most other stuff.

I was trying to make a joke with the whole pennies a day and Lion King thing but I guess it was more of a personal insult to some people.

You said most people are stupid, I guess you're a genius and the paradigm of intellect then.

@DigitalRaptor, you actually made intellectual points instead of resorting to insults even though you disagree with me, I respect your opinion.

@OSU_Gamer, yeah that's how I feel. I've been with Live since pretty much the beginning. I've never felt like I got jipped with the service, content, games, or features, so I re-up every year.

OSU_Gamer5680d ago (Edited 5680d ago )

"But they just had to INCREASE the price, didn't they? How do they justify this?"

Its the first price increase in 7+ years. And its the first price increase in the history of XBL.

Did you have XBL when it first came out. It is exponentially more improved. And despite all that improvement there hasn't been a price increase until now.

Not to mention it was the only reliable way to game online on a console when it was released.

It was only with the increased quality of PSN that everyone (especially single console owners :) )started to complain about XBL charging. And that is fine and dandy, but you still have to think about Sony's position. There is no way they could successfully introduce a new online service and charge. PSN was not nearly as good.

Although that has definitely changed, I don't see how you can expect MS to drop the price tag of their service when there is a record number of people using it, and it is still arguably the better service.

As a side note, I can do some justification for the price hike. ESPN3 has been added which is absolutely fantastic. Also, the latest update improved the microphone quality drastically. That costs money and does justify the the price hikle somewhat.

Not to mention the bottomline that MS is a company. People demand their product. And by rules of supply and demand, the price goes up. And like I said, until now that has never even happened.

yeracnivek715679d ago (Edited 5679d ago )

I'm so impressed with your math skills, lol.

Thing is, I make $300 in LESS THAN A WEEK with my job. Why the hell would I care about spending that much on a service I've enjoyed for 8 years now (I was even part of the XBL Beta), over the course of 5 years???

+ Show (3) more repliesLast reply 5679d ago
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70°

Microsoft Gaming Revenue Drops 7% Year-on-Year, Content and Services Down 5%, Xbox Hardware Down 33%

Microsoft announced its financial results for Q3 of fiscal year 2026, including an update on its gaming Xbox business and more.

Read Full Story >>
simulationdaily.com
Jin_Sakai32d ago (Edited 32d ago )

Not looking good. Hopefully Asha Sharma is able to turn Phil’s disaster around.

dveio32d ago

To me it's still quite remarkable how they can cash-in 5.3bn in revenue in a single quarter, since their hardware is basically dead.

Jingsing32d ago

The stock mark is what makes Microsoft remarkable, They have convinced every institutional and retail investor to just keep piling money into them. Like many big tech giants they are just a big growing pyramid scheme. As long as people keep dropping money into ETF's that cover the market Microsoft will always be liquid. At the same time it is completely stifling innovation and competition. People need to start being more discreet in how they invest their money as it's killing the system.

Tanktopmaster9232d ago

Once they re-evaluate exclusive all will be fine….

S2Killinit32d ago

Riiiiight because people will just flock back to them for one or two games per year.

Jingsing32d ago

15+ years of bad performance is what they call irreparable in business. It is time for them to sell off the assets and get out of entertainment.

Tanktopmaster9232d ago

These declines are on the back of extra revenue received from releasing games like Forza horizon 5 on PlayStation. So I’m being sarcastic here when I said they should go back to exclusives. Killing off a revenue stream from Ps5 sales will only make things worse

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70°

Xbox boss: Memory crisis could impact next-gen hardware pricing

Xbox boss Asha Sharma has discussed how component shortages will impact the company's plans for Project Helix.

Read Full Story >>
gamedeveloper.com
Eonjay34d ago

When does this end? Its killing everyone. Consoles and PC. And for what? AI? The benefits of AI are completely outweighed by the negatives. And the government should have never allowed one company to buy up all the RAM.

Lexreborn235d ago

This kind of proves this is an after thought product, most products like this are in r&d 5 years before they start mass producing. So they typically have the cost of components and things worked out long before assembly starts.

This is an assumption still, but I wouldn’t be surprised if project helix is similar to Scalebound,perfect dark and sod3. They had an idea but no actual execution other than concept stage. Being impacted by the ram shortage likely would also put this device 3-4 years out.

I’m not even sure MS has that endurance with Xbox yet

Fishy Fingers34d ago (Edited 34d ago )

I mean.... what?

We're at a point that Samsung wont even provide their own phone department ram because they can sell it at higher prices to 3rd parties (AI). Its more profitable to sell the ram than make their own devices with it.

You think because R&D starts 5 years ago the 3rd party component manufacturers will honour that price? They'll sell it to whomever is paying the most today, not some gentlemens agreement they made years ago. AI farms will buy more volume at higher prices than any console manufacturer will. It'll be the same for Playstation.

Lexreborn234d ago

Contractual agreements are not the same as “gentlemen” agreements. If you think that they work with their distributors a month before production then their entire business model is trash. They work with companies like nvidia constantly for building the graphics cards they need. They work with companies that build motherboards years in advance. This is what proper business planning does.

They are not buying components on a whim like a consumer. So again, considering the ram isn’t a singular module and is integrated into the motherboard I highly doubt they wouldn’t have a final schematic that they are supposed to be building around.

If they are delaying production another 3 years then it’s obvious again this is an after though project and is just trying to be responsive to their bad execution they had the last 14 years.

It also isn’t far fetched to use their failure to produce first party titles the last 7 years including the highly anticipated games I mentioned all being cancelled. That they would continue to you know… lie

Sitdown34d ago

You don't really know how this works huh?

Profchaos34d ago (Edited 34d ago )

Helix is going to be stupidly expensive

Instead of leaning into smarter upscaling techniques they're brute forcing hardware that will cost them dearly and it remains to be seen if it's genuinely going to provide a meaningful differential

I know in the oc.doace people like to brag about not using frame gen or dlss to get to high on a game but for the majority of players they happily use those technologies without a second thought

That's going to be ps6 vs Helix

Eonjay34d ago

Yeah with FSR 5 they should be able to offer a much cheaper version of Helix.

Eonjay34d ago

While this does seem to be the case, I am encouraged by the statement from Microsoft about wanting to provide affordable options. If this means a Series S style Helix, at least there will be something affordable being offered.

XBManiac34d ago

Series S is what has killed Xbox Series so... Will they dare?

blacktiger34d ago

It's called systematic inflationary. Yes we get it Microsoft, keep raising in the name ofall kinds of stuffs

pwnmaster300034d ago

Honestly if there was thing I learned from this generation is that new consoles arnt day one anymore.
I can wait 1-3 years.

DarXyde34d ago

Another important lesson from this generation: while Nintendo showed us that prices don't necessarily need to ever drop, we've now learned that waiting 1-3 years does carry some risk that prices increase. This generation is just bizarre in all the wrong ways.

LucasRuinedChildhood34d ago (Edited 34d ago )

The factors are largely external. Covid and Russia-Ukraine war causing inflation led to the first price increase in 2022.

Then we get Trump's tariffs increasing hardware prices, AI boom causing a RAM crisis, war on Iran causing a worldwide fuel crisis which impacts the cost of everything.

Gaming doesn't exist in a vacuum. The last few years have been a shitshow and lot of it was definitely avoidable.

DarXyde34d ago

LucasRuinedChildhood,

For sure. No disagreement on the external factors doing a lot of this. Where I have to gently push back however is on two fronts:

1. The pandemic definitely caused some issues: asynchronous development was a big issue and really complicated timelines and affected game quality. At the same time, when it comes to price hikes, it's really difficult to know what was genuine necessity and what was taking consumers for a ride. The pandemic brought about "stag-flation" which was increasing prices and stagnant wages, which was a problem caused by supply chain constraints. There was also "Greed-flation", where companies that were slightly affected or had no issues took advantage of the situation and squeezed everyone citing supply chain issues when there were none.

2. It's definitely true that the tariffs, AI boom, and RAM crisis were all things enabled by tech broligarchs throwing money at this caricature of a world leader, one of them being Satya Nadella. I don't think Sony and Nintendo have contributed much to this problem if at all, but Microsoft's Nadella I feel was instrumental in causing every one of those issues. Microsoft as a company contributed to both candidates (though they gave Harris 4x as much if I recall), but Nadella was all in on letting AI run wild. He paid for unregulated AI, and got a war that's not a war (even though Trump called it that at least five times on television) that screwed up helium access. So for me, I feel that one of the players in the gaming industry is a key architect of these issues, and for that reason I struggle a bit to think of it as "external".

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50°

'The big things that we're thinking about'

In an exclusive interview with Game File, new(ish) Xbox boss Asha Sharma and Xbox chief content officer Matt Booty explain their vision for Microsoft’s gaming division

Read Full Story >>
gamefile.news
Agent7536d ago

A good start would be to release games to go with the console. My Xbox Series X has gathered dust virtually from launch. My advice would be to ditch a next console and release games on PC, PlayStation and Switch. Another idea would be a hybrid console based on Xbox Series X tech and go the same route as Nintendo. Another idea would be to pull out of gaming altogether. Plenty of options there.

Reaper22_33d ago

Why would they pull out? They have the momentum. Sony has been getting nothing but bad news lately.