NG4 = Sony Lovers? What? Okay, why is this news? Well it really isnt. But I do find it interesting, its an extremely unusual situation in which a 'gaming' console has been placed. I find it very interesting and can relate, my 3rd xbox 360 (replacement) is working fine. For now...

Also....why is DOA Sexy Promotion 1 and 2 news? It isnt...but it sure is damn interesting to me as a gamer.

go job m$

This guy claims that his 360 broke, okay, then some careless idiot at Microsoft made a clerical error and sent him back the wrong item. (Sh!t Happens) For him to call this a NIGHTMARE (oh the chills going down my spine) makes me believe the he is either a drama queen or a game console-hypochondriac...lol

Anyway, I thought this was going to be something interesting, just another piece of flamebait placed out there by the fearful.

Broke Elite get Premium back. Nice Job microsoft. Move the call center back to US, i promise this kind of crap wouldn't happen.

some guys 360 elite breaks from a one in a million chance type situation.

Somebody call CNN, we have the biggest story of the year on our hands.

I really hope part of the 1 billion set aside for warranty extension goes into improving customer support. Sony built a reliable system so now they can afford great customer support for relatively low cost but that is not the case for MS.

[edit] I am talking about PS3 not PS2, say next gen the tables were reversed I will say same about Sony.

Did you know that studies have shown that if you are a sony kid, a BS3 fanboy, a pooray fanboy etc your 360 is much more likely to break, in fact everyone who reads the sony protection group forum will automatically catch the anti-micro curse which explains why their 360's break even more than the 99% failure rate, sorry sony kids your fate is sealed just throw away all the fictional 360's that keep breaking and stick with your pooray3 player its not worth the risk, besides you might get caught actually playing Bioshock in a few weeks and we know that wont sit right with sony protection group you will be forced by gunpoint to break your 360 for sure, them put on house arrest and then what are you going to do? play your pooray3 ha ha dont make me laugh sony kids. once again=

JOY

sony kids are full of drama yeah just keep runnin around holding yer skirts crying about your 10th broken 360 while the real gamers are playing great games, are you guys that pissed about Lair= blame Sony.

JOY

Customer suppoert can be a great or aweful thing. I remember when I got my Gamecube, after a year and a month, it decided it wasn't going to work. My grandma had gotten it for me for Christmas the year before, and the warrenty was out, so my grandpa openned it up to see if he could fix it, and he couldn't. We called Nintendo, explained what happened, and my hopes were obviously low. They said the first ones had problems, we had one, and we could send it in and get a new one.

Now That's customer support. Even after openning the console and messing around in it, I got a new, working Gamecube. In fact, I hear nothing bad about Nintendo customer support, or Sony customer support.

Microsoft, on the other hand, gets a lot of bad reports, it seems. Even if many aren't true, or are really just mistakes, a few of the bad reports must be true and really just a case of terrible customer support.

That being said, it sounds like this guy just had a little mistake happen with his repairs. Mistakes will happen, and just because they do is no reason to call it a "nightmare" or sue someone. Sometimes people just need to grow up and see a mistake for what it is. Microsoft isn't going to try to cheat you out of a more expensive system, because the $50 they save won't compare to the loss of sales by word of mouth.

Some people just need to think before they start accusing.

microsoft shouldnt have rush der produc the 360 so fast sure irs winning the console war but @ wat price costomers r always complaning about it@ this rate sum customers might be so mad dey might switch 2 the ps3 microsoft should really get der act together thousands off ppl dat bouth it have 2 wait months for it 2 be repair i never had a console broke on me but my old ps2 started 2 scrach disk is it dat bad

its a shame
wait wait its because of the ps3
lololololololol
suckersssssssssss

I dont get alot of sony fans ... i own a ps3, love it and agree that eventually sony will be king of the consoles once again... however i dont see this story that big of a deal. im sure sony has done the saame thing b4 if not worse, ish happens, anyway to all the ppl who dont think this should be approved, i disagree.. its interesting and funny and im sure if it were the other way around ud be sitting there laughing at ps3 owners for supporting sony... I really dont see y this article is such a big deal

they put up stuff like this because
theres no news and
2 get us hyped up and 2 go at each
others head

move along people, nothing to see here

Many of you Xbots are pathetic!

Some months ago this place was overrun by negative news about the SONY PS3, now you have to deal with a little bit of rain and you guys are mad like kids getting their lolipops stolen.

Just for the record, I don't think this news article is any big deal, sh!t happens, no biggy.

But wth, SONY is doing very good, lots of good news. X3fixme has had a string of bad news. It's your turn to cry a little xbots. ;)

maybe if these sony kids actually had some demos regularly released online like xbl, or some great games like the 360 then they wouldnt have so much time to write on blogs and post them here on n4g, I guess you can only watch 300 so many times now there back here trolling lookin to flame the 360 for all the animosity they've built with all the waiting the delaystation brings. Give them hope sony please just pull some BS out of thin air again and tell them you will add 100 hrs of dlc content to HS because of the miracle of poo-ray discs space. That should hold them off 360 gamers back for ahwile until HS is released then just pull another BS statement out of your @ss and tell them to wait until KZ, wash rinse and repeat until 2010 when then we might actually see FF game that really does need poo-ray for the 50 hrs of CGI cutscenes with a lil gameplay mixed in. please sony just deliver for once so the sony kids will have something to do other than ruin n4g for the real gamers. sony kids quit blaming micro just because your games are subpar, stop beeatching and just tell the truth you sony kids are jealous of 360 games the storm is coming and you guys are scard to death. just point the finger at sony and stfu.=

JOY

This is a freaking blog of a user, And not only that there is no other info, all we know is that he sent it in and they mistakenly sent him back the wrong system, IT happens people.

and not only that i have more thanks to the 2 disagrees, How do we even know this is true?
why is the 360 elite box white? I thought they only came in green/grey box colors?

Is it just me or is that (n4g.com) below "Read Full Article >>"? I mean the link goes to "xbox360elitenightmare.bl ogspot.com" but why isn'tthat displayed below Read the article?

Sad story. If true, a big sue could be justifyed.

LOL the guy who wrote the blog has terrible spelling.

From what I can gather on the blog it all happened on the 8th August 2007 which was yesterday????

Oh and here is another major flaw with this guy's blog...

The ELITE came out this year...Now of course if he purchased it from a store one would think of taking it back to store for an exchange rather than to wait a 'month' for repair only to get back the wrong 360.

Something tells me the blogger is being a bit silly perhaps?

My brain died reading that guy's blog. He's a f*cking illiterate dumbass.

""the cd drive would not read any cd's.""....um ok...

its getting really old when you go to gaming websites and there like 400 topics created with oh my 360 just died and some even go on to say so what do i do. microsoft has acknowledged that some of the 360's are faulty and they are trying to fix the problem. so if your 360 is broken you do not have to create topics topics of Oh My 360 Just Broke Its The End Of The World. just do what every normal person will do ring microsoft and get it replaced. i know it will take awhile but thats what you have to do coming on websites and posting about it will not get it to work all your doing is detering future xbox 360 buyers and promoting a useless console war. have you ever stopped to think what would happen if microsoft drops out of the gaming industry sony would not have any real competition which will make them arrogant and lazy that all the benefits your enjoying for free now sony could decide well since the consumers cant go to anyone else we can screw them as much as we can theres nothing they can do (im not saying sony will do this) but thats the nature of companies. once the competition is out of the race the company that wins arent the knight in shining armour the consumers thought they will be.

another dead 360 lol o man get a ps3 or a wii that will solve all your problems

Glad i don't have to worry about this crap with my PS3.

MS ... fix this.

how is it that all you dumb azzes break the 360 .i've been having an elite since the day they came out and nothing has never happened to it .i think for the most part YOU CATS ARE LYING JUST TO GET AN NEW SYSTEM OR SOMETHING FROM MS .quit being fuccing haters

wow.... Sony fanboys are really desperate... 12,000,000+ consoles sold... and here they are posting.. and publishing... each individual hardware unit failure.... seriously... you Sony fanboys are becoming pathetic.... Is this what a News 4 Gamers will become? I though this was a news site for games...

MS needs to fix this guys situation right away. I'm going to assume that this story is true, and not some Sony fanboy making up crap. MS needs to send him a new Elite, with a free game for the mistake.

I will say though that I don't think this was deliberately done. I say this because my experience with MS customer service has been nothing but positive. However, anyone who has dealt with customer service knows that every single company out there has a few morons working in the customer service/repair department.

I'm sure that at least once throughout the ten year span of the PS3, someone will send in a 60gb and get back a 20gb, or something of the sort. These things just happen.

EDIT: Bladestar, I totally agree with you. As usual, you make perfect sense.

How come there are no pictures of this offical e-mail he took time to show pictures of the ELITE box and reg. 360 where is the proof!!!! How do we even know his ELITE even had a failure and he was sent back the wrong system.

Totaly Agree with this

My friend bought ELITE 360 after one week the 360 wwont read the disc
after that he traded to PS3 instead .

i dont know about M's selling crappy hardware

It's funny that *ONE* person's Blog about a broken 360 is more important than the Gphoria Gaming Awards of 2007 on N4G.

http://www.n4g.com/xbox360/...

when one thing is posted that's not in favor of a console people scream "biased" "fanboy" or what have you... who cares, do you work for the companies? why take it so personal?

Amazing how this console is kicking the sh!t out of the PS3.

M's use the same old tech
dvd drive
same CPU architecture
stil have problem

while PS3 uses the NEXT GEN TECH
next gen blu ray drive
next gen cell proccesor

no problem at all

I have proof that this story is true,I am the one having this problem, I am not a sony fan boy, I have had a 360 since it came out, I was in line when the system was been released after the situation is resolve I will post the tracking numbers and reference numbers of the calls I made to Msoft.don't be naive, they are not even looking at the box you send in. I posted the story so that the users like me that have an elite be aware of the situation. this story is true and I would not be posting things like this without note. I have been an avid 360 gamer, and most people that I work with have a 360 because I have recommended the system. yes I have a ps3 also but I still love xlive and my 360. thank you in advance.

the xbox risk!

Jesus christ you people are lame, you post stories just to b!tch!? You're so fuc*ing immature it irritates hell out of me...

ok well we all know the PS3 has been out selling both 360's for a few months now! We all know that MS put out a faulty product just so they could have a year ahead of the compation!

now to the point

When your system makes major news networks talk about it you would think its for a good reason like curing cancer or something but instead you see you have a 1 out of 3 fail ratio! If you where looking at a TV that they told you has a 33% chance of breaking down would you buy it? I wouldnt!

BTW Halo wont move 360's just because all the Halo players already have the system! I do think Mass Effect can move a console but i dont think another FPS like Bio Shock will! What other games are coming out for the 360!?!?!?!?

Some one asked for pictures of the official email, I will post them when I get home but I will blank the SN and my personal email for all the unbelievers.

stop complaining and buy a xbox elite it will clear up your day. stop making excuses for not buying it.

They post turd stories just so they can have a place to talk as much sh1t as possible about the 360.

Whatever. They'll be crying this holiday season IMO.

Conversation with a good friend of mine last night(friend isn't a hardcore gamer)- " I notice not many people anywhere have a ps3. Its weird, ps2 was so cool. But the ps3 has no games. I just dont want one. Im happy with my 360."

Not exactly word for word what he said, but its the same message.

I find it to be the truth with many people I know and talk to.

Maybe its just where I live, but no one seems to want a ps3 ATM.

You see. No matter how much you hate M$ and the 360, you won't change the average consumers sentiment- Buy a cheaper console and get basically the same thing as the expensive one, along with XBL, which is extremely popular. No one I know has even heard of PSN.

I did not make this for 360 hate, I am very happy with the games, I am not happy with the hardware, BTY, I have a ps3 and I play with my 360 more than I play with my ps3, just because you cant afford to buy them both does not mean you have to hate the other. the point I am trying to bring is that there is an issue with MS and their repair department and since they now have 2-3 diferent systems they need to look at what we send for repair before just replacing a system. I have had Halo 3 pre ordered for about 1 year and I would not change my 360 that is not the point. Long Live XLive, Long live X360.

Before you start saying that I hate this or that know what you are talking about, read the post, I have...had an elite and it broke down, it was not a regular, and

1 360 Premium
2 360 Core
3 360 Elite
4 360 premium with HDMI

This is an issue with hardware support, not with the system itself. then again I am probably talking to a bunch of 10 year olds.

Then go to Xbox.com! and talk all you want about your broken-down box and all the great games is has!

oh...and by the way, beware 360 owners the new and improved (HA) 360 doesn't match the old power brick cord!

You can say all you want "both systems are the same thing" but till you realize ur 360 will be replaced atleast twice b4 the life span of the ps3 is over maybe then you will see why that extra 150 bucks i spent will be worth it! The computing power and the extra's like bluetooth and blueray will be the reason why the PS3 will be sitting next to my TV for the next decade and ur 360 will be turn into a classic bin buy in three years! I will agree that the 360 has had more games since the PS3 Nov release but can you tell me how many really great games the 360 had in its first 8 months other then Halo and KOTOR!

YEA I KNOW U CANT

i think ms got a good deal from the co. who manufactured the disc drives for the ps2. that was a ps1&2 problem. when will they stop cutting corners