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Microsoft wants to put RROD issues behind it

VG247 writes: Albert Penello, senior director of global marketing for Xbox 360, has said that Microsoft wants to put the console’s hardware failure issues behind it.

Speaking with IndustryGamers, Penello said that the lack of rings on the slimmer 360 model is part of putting the RROD fiasco to rest.

5804d ago Replies(8)
zeeshan8105804d ago (Edited 5804d ago )

Yeah..MS don't care about fans..they just want to make MONEY $$$
There are a lot of stupid people in the world who buy second Xbox after the first Xbox gets RROD.

ElitaStorm5804d ago

my stupid friend bought 3 xbox's

5804d ago
NYPunkster5804d ago

my autistic friend just bought a million...no, no a billion xboxsese!

the xbox is on it's last legs. it just got wifi, harddrive, HDMI but still doesn't have blu-ray. pfft!

el zorro5804d ago

nice story, bro.

I love the silly stories ps3 fanboys tell themselves.

Dee_915804d ago (Edited 5804d ago )

lol sooo just because you personally dont know anybody that bought new xbox after the frst one died means nobody bought new ones ?
i dont understand your logic

hell im buying a new one
my cousin and 4 friends bought new ones

but i dont think ms did it on purpose its just that they release xbox too soon before they worked out all the kinks .. obviously

radphil5803d ago

sill stories? We have people that came to our store that noted that they were on their 3rd,4th, even 5th system.

If they like wasting their money after that many times, they might as well donate it to a worth cause instead of wasting it.

PRHB HYBRiiD5804d ago

the damage is done ms theres no way to change that -.-

ALFAxD_CENTAURO5804d ago

When is Done, is Done.

RROD is actually the worst technical failure in the history of videoconsoles.

HolyOrangeCows5804d ago

Microsoft wants to put its current userbase behind it in terms of priorities, as well, so that they can hope to attract a Wii-type audience.

I'm one of the original 40 million with a defective model. I WANT to put the RROD behind me, but I'm not going to give them a $300 reward to do so.

el zorro5804d ago

Did you say the same thing when the PS2s were having hardware problems?

Let's put this in perspective. The original Xbox was quite reliable (I still have mine), the launch 360s had issues that Microsoft had to fix (at great cost to itself), they later majorly improved the 360s reliability with later chip sets like the Jasper, and now they have released a totally redesigned 360 S that will mostly likely prove to be a reliable machine. The next generation Xbox will probably also be very reliable.

So are you going to damn them for all time based on that period where there were hardware failures? At the same time you don't apply the same attitude towards Sony. It's pure hypocrisy.

Neko_Mega5804d ago

Sony fix the problem with ps2 and ps3 in a short time, yes xbox was build good but you would think they would't get it wrong with 360.

The 360 has fail a lot longer then most systems and the rrod maybe dead on the new 360, but it alreadey is getting red dot of death.

Plus who would want to pay 300 bucks if they couldn't get it right the first try?

Absolut_Turkey5804d ago

The PS2 fail rate was no where near as high as the Xbox 360. Either you didn't know that, or you forgot. Either way you're talking out your ass. That's the problem with you fanboys.

blazBlue5804d ago

Give me a statistic showing that PS2 failures were just as bad as the RROD.

Go on, I'm waiting.

I find it HILARIOUS that 360 fanboys always bring up the PS2 like it had the worst problems ever. How about you stop defending the RROD and Microsoft?

CimmerianDrake5804d ago

And Microsoft still hasn't addressed the real problem. It isn't hypocrisy to point out that MS is CONTINUING to make the same mistake on purpose. And I thought that we were in a new generation of game consoles? I didn't realize people were playing the PS2 and Xbox. I thought they were playing the PS3 and Xbox 360. Sorry, my bad. *rolls eyes*

radphil5803d ago (Edited 5803d ago )

@el zorro

Ps2 Issues:
Disc Read Error

360 Issues:
Disc Read Error
Overheating issues
Harddrive Failure

How in God's name could you even remotely compare the issues of earlier systems to an issue of a NOW-gen system, in which had more problems than previous generation systems.

+ Show (2) more repliesLast reply 5803d ago
Oner5804d ago (Edited 5804d ago )

Here is some "perspective" for you then ~

Many forget (for some odd reason) to mention the failure %'s was still within an acceptable industry standards for the PS2. The only reason why it seemed like a lot is because

2-3% of 140 Million is 2.8-4.2 Million ~ PS2

33+% of 40 Million is 13.2 Million+ ~ 360

In the history of electronics there has NEVER been console with a bigger failure rate amount than the Xbox 360. PERIOD.

Edit: Oh and before anyone b!@#$%^ I have a RIGHT to complain as I have just received my 6th RROD a few weeks ago (SCC did it) and I will not be spending another dime on my launch 360 Pro...as the saying goes ~ fool me once (my first 360 purchase) shame on you, fool me twice (any other 360 purchase I WON'T be doing) shame on me.

Sez 5804d ago

Wow dude. I agree with you 100%. I hated Sony for my ps2 dying on my three times and having to pay out my pocket before Sony lost their cads action suit. That when I use to explain my hate for Sony because of the dre with the ps2 on this site. Sonyfans would tell me to get over it and let the past go. Yet they are here saying that they will not forgive MS for the issues with RRod with the old 360's.

Let's be honest here. Both company have had their share of issues. I just recently got RRoD for the first time with my launch 360. But in no way do I hate MS for it. Will it stop me from buying another next gen console from MS in the future? No. Because like sonyfans would tell me in the past. Let the past go and move on.

Sonyfan let the RRoD issue go. I have let go on my hate for Sony and just enjoy games from both companys. I don't want to see any company leave the gaming business. Because competition brings out the best in both companys. And I would love to see what both Sony/MS bring to the table next gen.

ReBurn5804d ago (Edited 5804d ago )

I think that your perspective is quite wrong, Oner. The PS2 wasn't at 140 million in 2005 when Sony settled their DRE lawsuit. And Microsoft wasn't at 40 million when RROD was at its height. Not to mention the overheating issues with the first PS2 slim models. Yeah, those were not the highest quality hardware. And although you have no earthly idea how many PS2's were defective, it had to be much higher than 2% to 3% for the class-action lawsuit to move forward.

You guys like to spin the numbers to make one company look bad and another look good, but it's a fool's errand. Everyone can tell you have no idea what you're talking about so you just make stuff up.

Oner5804d ago (Edited 5804d ago )

My perspective isn't wrong. Certain people just don't want to get it, let alone believe it...even if you account for 2005, 2004, 2003 or whatever "time" it happened the PERCENTAGE is the key point and that's what matters. It was within acceptable industry standards then and now. Ultimately it doesn't matter what "year"; it's just another excuse/spin for those who are trying to change the subject over the 360's failure rate that is BY FAR the worst in the history of gaming electronics!

The article and topic is about MS, the 360 & the RROD and yet certain people just won't discuss that properly (for some odd reason) so they bring up Sony (why not Nintendo's NES or the Sega's Dreamcast?) to obfuscate and try to shift the focus about things that are nothing more than false opinion more than what is known & proven. But you are right in that it is a fool's errand because people hear what they want to hear and dismiss what they don't want to believe...

Think about it ~ Why is the focus on what I said, when I wasn't the one to bring Sony into this? I just pointed out who said what and that it was missing certain info (probably to make their opinion seem more valid). Why aren't those of you jumping on me not discussing more of the RROD, E74, it's own DRE & power brick issues specifically? I find that quite odd and very telling....but that is to be expected as usual and par for the course around here.

ThanatosDMC5803d ago

If it's less than 140M, then since it's a PERCENTAGE. That means less consoles were affected. My PS2 died too... but it was after 3-4 years of heavy gaming and not a couple of months that's a huge difference in reliability issues.

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5804d ago Replies(1)
Greywulf5804d ago

Lets say the PS2's failure was 100%, thats the PS2. And its not in competition with the 360, the PS3 is. Which doesn't have a failure rate of 1 in 2 as the 360 does. Its apples to oceans...

BUH BUH ps2!!! PS2's failures still have nothing to do with Microsoft's current failures as a company providing solid hardware. They want to pretend to be offering this amazing entertainment device. Yet they don't want to admit that it breaks 90% of the time. They have never released RROD statistics. Just claim its down as you take your next 360 into its coffin.

Microsoft had...

HAD...

working hardware for the Xbox1.

They went backwards in quality to rush a botched sub-prime console out ahead of sony's playstation 3. Its evident in its basic hardware design (power brick) Overheating, and DVD disc technology. Thats the fact. Hardware all has its failure rates, Microsoft went higher with their second console than their first.

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LeonSKennedy4Life5804d ago

People will buy them regardless.

Remember...

People buy cheap crap all the time.

CimmerianDrake5804d ago

it's the tightwad way. they exist the world over.

soxfan20055804d ago

So, wanting to buy the console with the highest number of 80+ rated exclusives is now called being a tightwad?

CimmerianDrake5804d ago (Edited 5804d ago )

When you know that the hardware is the most prone to being faulty, and you can say "hmmm, well it's only $200", not only does that make you a sucker, it also makes you a tightwad yes.

Besides, Nintendo has the 2 highest rated games this gen, and Sony has the highest rated exclusives so your example fails.

*EDIT* Wait a minute, why did I even bother saying Sony has the highest rated exclusives? Just because it's true, doesn't mean I should say it, who the hell cares what Metacritic's failed ratings system says. The ratings from that site are so flawed it could be considered a Microsoft funded projected just for that reason alone.

Hacker5804d ago ShowReplies(2)
Show all comments (130)
70°

Microsoft Gaming Revenue Drops 7% Year-on-Year, Content and Services Down 5%, Xbox Hardware Down 33%

Microsoft announced its financial results for Q3 of fiscal year 2026, including an update on its gaming Xbox business and more.

Read Full Story >>
simulationdaily.com
Jin_Sakai18d ago (Edited 18d ago )

Not looking good. Hopefully Asha Sharma is able to turn Phil’s disaster around.

dveio17d ago

To me it's still quite remarkable how they can cash-in 5.3bn in revenue in a single quarter, since their hardware is basically dead.

Jingsing17d ago

The stock mark is what makes Microsoft remarkable, They have convinced every institutional and retail investor to just keep piling money into them. Like many big tech giants they are just a big growing pyramid scheme. As long as people keep dropping money into ETF's that cover the market Microsoft will always be liquid. At the same time it is completely stifling innovation and competition. People need to start being more discreet in how they invest their money as it's killing the system.

Tanktopmaster9217d ago

Once they re-evaluate exclusive all will be fine….

S2Killinit17d ago

Riiiiight because people will just flock back to them for one or two games per year.

Jingsing17d ago

15+ years of bad performance is what they call irreparable in business. It is time for them to sell off the assets and get out of entertainment.

Tanktopmaster9217d ago

These declines are on the back of extra revenue received from releasing games like Forza horizon 5 on PlayStation. So I’m being sarcastic here when I said they should go back to exclusives. Killing off a revenue stream from Ps5 sales will only make things worse

Show all comments (13)
70°

Xbox boss: Memory crisis could impact next-gen hardware pricing

Xbox boss Asha Sharma has discussed how component shortages will impact the company's plans for Project Helix.

Read Full Story >>
gamedeveloper.com
Eonjay19d ago

When does this end? Its killing everyone. Consoles and PC. And for what? AI? The benefits of AI are completely outweighed by the negatives. And the government should have never allowed one company to buy up all the RAM.

Lexreborn220d ago

This kind of proves this is an after thought product, most products like this are in r&d 5 years before they start mass producing. So they typically have the cost of components and things worked out long before assembly starts.

This is an assumption still, but I wouldn’t be surprised if project helix is similar to Scalebound,perfect dark and sod3. They had an idea but no actual execution other than concept stage. Being impacted by the ram shortage likely would also put this device 3-4 years out.

I’m not even sure MS has that endurance with Xbox yet

Fishy Fingers20d ago (Edited 20d ago )

I mean.... what?

We're at a point that Samsung wont even provide their own phone department ram because they can sell it at higher prices to 3rd parties (AI). Its more profitable to sell the ram than make their own devices with it.

You think because R&D starts 5 years ago the 3rd party component manufacturers will honour that price? They'll sell it to whomever is paying the most today, not some gentlemens agreement they made years ago. AI farms will buy more volume at higher prices than any console manufacturer will. It'll be the same for Playstation.

Lexreborn219d ago

Contractual agreements are not the same as “gentlemen” agreements. If you think that they work with their distributors a month before production then their entire business model is trash. They work with companies like nvidia constantly for building the graphics cards they need. They work with companies that build motherboards years in advance. This is what proper business planning does.

They are not buying components on a whim like a consumer. So again, considering the ram isn’t a singular module and is integrated into the motherboard I highly doubt they wouldn’t have a final schematic that they are supposed to be building around.

If they are delaying production another 3 years then it’s obvious again this is an after though project and is just trying to be responsive to their bad execution they had the last 14 years.

It also isn’t far fetched to use their failure to produce first party titles the last 7 years including the highly anticipated games I mentioned all being cancelled. That they would continue to you know… lie

Sitdown20d ago

You don't really know how this works huh?

Profchaos20d ago (Edited 20d ago )

Helix is going to be stupidly expensive

Instead of leaning into smarter upscaling techniques they're brute forcing hardware that will cost them dearly and it remains to be seen if it's genuinely going to provide a meaningful differential

I know in the oc.doace people like to brag about not using frame gen or dlss to get to high on a game but for the majority of players they happily use those technologies without a second thought

That's going to be ps6 vs Helix

Eonjay19d ago

Yeah with FSR 5 they should be able to offer a much cheaper version of Helix.

Eonjay19d ago

While this does seem to be the case, I am encouraged by the statement from Microsoft about wanting to provide affordable options. If this means a Series S style Helix, at least there will be something affordable being offered.

XBManiac19d ago

Series S is what has killed Xbox Series so... Will they dare?

blacktiger20d ago

It's called systematic inflationary. Yes we get it Microsoft, keep raising in the name ofall kinds of stuffs

pwnmaster300020d ago

Honestly if there was thing I learned from this generation is that new consoles arnt day one anymore.
I can wait 1-3 years.

DarXyde20d ago

Another important lesson from this generation: while Nintendo showed us that prices don't necessarily need to ever drop, we've now learned that waiting 1-3 years does carry some risk that prices increase. This generation is just bizarre in all the wrong ways.

LucasRuinedChildhood20d ago (Edited 20d ago )

The factors are largely external. Covid and Russia-Ukraine war causing inflation led to the first price increase in 2022.

Then we get Trump's tariffs increasing hardware prices, AI boom causing a RAM crisis, war on Iran causing a worldwide fuel crisis which impacts the cost of everything.

Gaming doesn't exist in a vacuum. The last few years have been a shitshow and lot of it was definitely avoidable.

DarXyde19d ago

LucasRuinedChildhood,

For sure. No disagreement on the external factors doing a lot of this. Where I have to gently push back however is on two fronts:

1. The pandemic definitely caused some issues: asynchronous development was a big issue and really complicated timelines and affected game quality. At the same time, when it comes to price hikes, it's really difficult to know what was genuine necessity and what was taking consumers for a ride. The pandemic brought about "stag-flation" which was increasing prices and stagnant wages, which was a problem caused by supply chain constraints. There was also "Greed-flation", where companies that were slightly affected or had no issues took advantage of the situation and squeezed everyone citing supply chain issues when there were none.

2. It's definitely true that the tariffs, AI boom, and RAM crisis were all things enabled by tech broligarchs throwing money at this caricature of a world leader, one of them being Satya Nadella. I don't think Sony and Nintendo have contributed much to this problem if at all, but Microsoft's Nadella I feel was instrumental in causing every one of those issues. Microsoft as a company contributed to both candidates (though they gave Harris 4x as much if I recall), but Nadella was all in on letting AI run wild. He paid for unregulated AI, and got a war that's not a war (even though Trump called it that at least five times on television) that screwed up helium access. So for me, I feel that one of the players in the gaming industry is a key architect of these issues, and for that reason I struggle a bit to think of it as "external".

Show all comments (28)
50°

'The big things that we're thinking about'

In an exclusive interview with Game File, new(ish) Xbox boss Asha Sharma and Xbox chief content officer Matt Booty explain their vision for Microsoft’s gaming division

Read Full Story >>
gamefile.news
Agent7521d ago

A good start would be to release games to go with the console. My Xbox Series X has gathered dust virtually from launch. My advice would be to ditch a next console and release games on PC, PlayStation and Switch. Another idea would be a hybrid console based on Xbox Series X tech and go the same route as Nintendo. Another idea would be to pull out of gaming altogether. Plenty of options there.

Reaper22_18d ago

Why would they pull out? They have the momentum. Sony has been getting nothing but bad news lately.