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Microsoft's Red Ring Woes: 1UP interviews Moore

After today's announcement that the manufactured console by Microsoft,were getting an extend 3 year warranty; Peter Moore spoke with 1up.com on the issue.

snoop_dizzle6890d ago

if your 360 breaks and you don't have a warranty or are outside of your warranty, you get it replaced for free or for a small price?

Good.

FordGTGuy6890d ago

If your Xbox 360 has any kind of defect within a year of purchase you will get it replaced for free. If your Xbox 360 has the RROD within 3 years you will get it replaced for free. The three year warranty only cover the Red Rings of Death.

Omegasyde6889d ago

I am on my second. I never got the RROD but I know a number of people did get disc error, and thier Xbox's won't read certain games.

I sent it and got a replacement, but I was warned that I shouldn't tamper with my 360 or enter non DVD/CD's in the console....

I never did that, hmmm. If you get the Disc Error, I definately recommend you tell them you got RROD. I also see alot of RROD reporting this Fall after Halo Fever.

Bleyd6889d ago

that if you have any problems with your 360 and you are outside the first year warranty and you don't want to have to pay to get it fixed then you should wrap a nice heavy towel around it to force it to get the RROD. At this point MS will gladly replace your 360 for free.

Kokoro6890d ago

It was late, but it woul`ve been better if it was caught earlier. Better luck next time msoft

i Shank u6890d ago

love how the interviewer tells peter his launch 360 has disc problems, and that it still wont be fixed under this. funny to hear him tapdance in every interview. good interview, and good job MS for acknowleding and doing something.

Daxx6890d ago

I was a PS fanboy like you, but it was Halo that converted me. If you haven't played Halo you're in no circumstance to talk sh*t about it.

And come one everyone, it's not like every 360 that is out there is dieing. This failure rate thing is being blown way out of scale.

Husso6890d ago

still pretends theres no big problems.

just a small vocal minority, rolf +30% is small hahahahha.

WafflesID6890d ago

I'm sure you have NUMBERS to show its 30% then huh?

Yeah thought so.

"Well, it still is a minority of customers and clearly they're very vocal and they should be, because we haven't done right by them. Todd was right, it is a minority. The great majority of people are having a great time with their Xbox 360s -- you know that. We don't have 10 million broken Xbox 360s, but we haven't done a good job, in recent months in particular, of taking care of the people that have taken care of us, Patrick."

yeah..that sounds like someone who is "pretending" its no big deal...

dodgefate6890d ago (Edited 6890d ago )

it has been stated 100 times..

http://www.google.com/searc...

WafflesID6889d ago

Oh I've seen that "stat" over 100 times.

I'm sure there are some NUMBERS actually in there right? Instead of just some employee saying "Well it sure seems like 30%"

right?

Still thought so.

FACT is that NOBODY has any numbers to PROVE (key words here children) what the actual failure rate is.

try again..

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30°

FuRyu teases new game ‘Project Alice’ to be announced on April 25

FuRuy has opened a Twitter account called “Project Alice” teasing a new game announcement on April 25 at 20:30 JST.

30°

Top Racers Need Top Gear – Introducing the Forza Horizon 6 Limited Edition Controller and Headset

Omar writes: "With the Horizon Festival coming to breathtaking Japan, you’ll need the essential gear to prove you’ve got what it takes to become a Horizon Legend as you cruise, drift and explore an open world full of spectacular driving experiences. That’s why we’re happy to announce the newest Limited Edition Xbox Wireless Controller and Wireless Headset collection, featuring inspired designs from Forza Horizon 6. The bright cyan and lime colorways celebrate the Horizon Festival’s recognition of iconic cars and hit music, with special features that are sure to impress any collector."

Read Full Story >>
news.xbox.com
Killer2020UK25d ago

Oh my, that is one gaudy design

40°

15 Years Ago, Mortal Kombat (2011) Saved Gaming’s Biggest Fighting Franchise

A brutal reset, a smarter story, and a return to what made it great—Mortal Kombat (2011) revived the series.

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fortressofsolitude.co.za
italiangamer26d ago

"Gaming’s Biggest Fighting Franchise"

Press X to (seriously) doubt.

DarXyde24d ago

Underrated comment. I used to hate that game so much that any time my siblings asked me to play it, I just picked Hom and shut myself down mid-match.

Soy24d ago

And then MK1 killed it again.

DivineHand12524d ago (Edited 24d ago )

15 years went by so fast. I remember playing through the story mode at launch.