Saaking pretty much said it all. Sony has much more of a legacy then microsoft does. They are the ones who have pushed gaming and the industry with long lasting consoles and genre defining games. Microsoft is a one trick pony, relying on halo and other similar FPS games to gather a fanbase without pushing anything new and they cant pick up sucess in japan thanks to american origins. Microsoft is growing and its growing fast but it has much more growing to do to match the legacy of sony and nintendo in the gaming industry.

Great Customer Service (RROD fiasco)

Uhm, let me get this straight - they have great customer service because of having a faulty hardware problem from the get-go and Sony should copy that?

"Great Customer Service (RROD fiasco)"

This is the first that I have heard of. Didn't MS outsource their customer service to India? Great is certainly not associated with MS's customer service as far as I am concerned.

I am not a console gamer. I game on pc. Hence i am niether biased toward microsoft or sony.

My findings are:

Microsoft has the worst business ethics in the industry, They ensure there is no competition so they can sell their accessories for a premium. Using competitive parts like wifi's or hard drives locks the console out. This is really sad, as long as a competitors accessory matches microsofts spec it should be allow to be used.

Microsoft will not miss a chance to milk their user base. When a developer would like to provide a free dlc. Microsoft would rather that they charge. So a game which has a free dlc on the PC, gets charged on the Xbox. I mean comon you already charged more for the console version of the game and you prefer to charge for the dlc too?

Again Microsft will not miss a chance to milk the user base. Xbox 360 is the only platfor that charges for online, PC and PS3 are currently free. Well the PS3 is free until sony decides to go the microsoft way. Microsoft actually went to the point of trying to charge PC users for online, how rediculous is that?

Overall id never support gaming on the xbox until microsoft changed its attitude of milking the user. ID rather game on the PC and if it had to be a console ID easily choose the PS3 over the 360.

Until MS actually earns its position in the industry instead of trying to buy it while short-changing its customers there's nothing Sony needs to learn from them.

If Sony followed Microsofts traits they'd go down the pan. The only thing Microsoft have brought to the industry is the expansion of online gaming on consoles. And with that they have brought a culture of backstabbing, rip off's, faulty hardware, lies and much more. I have no problem with their system, but Microsoft is such an unlikeable company, I wish everyone just separate themselves as far as possible from the ethos that MS follows, because the way I see it,they're like dead weight. Since XBL all they've done is sit back and see what the competition is doing and follow with a me too attitude. Something I do no agree with.

Dayumn,aclay is butt HURT strait up lol haha.

you know no Boundries accept tho's of fanboy traits.. and it truly shows your colors.

Sony has learned Alot from M$ over he years,with the main being FAULTY HARDWARE at an AMAZING rate of 60% lol. and i can go on and on but im sure you and everyone else in here already knows the rest.

question is can M$ learn from Sony's AAA long lasting award winning traits anytime soon? Maybe,maybe not.

Great fanboy article!

Competition is good, so Sony and MS are learning a lot from each other.

Proactive mentality? The only thing MS are proactive about is profit. Not fitting every 360 with a hard drive is not proactive

Great customer service? Lol. That's like saying RRoD was a good thing because more people got to experience MS' good customer service. I'd rather have a 360 that worked (on my third now), and NEVER have to call customer support!

MS is hungry? Absolutely. They want to crush Sony and anyone else that stands in their way. That's fair enough. But this quote "They’ve said it many a times in the past, ‘this generation Xbox 360 will beat PS3 to become the most successful platform,’ and they keep on reiterating the same words until you believe it." The sales figures world wide don't support that argument. And surely it's a rather hollow victory to beat Sony to 2nd place. Nintendo are the big player this generation.

Money? Yep, MS has loads of it. But it also has shareholders. MS have had a few quarters in the black - but the Xbox project has cost them billions. That has not been recouped. The bucket may be deep, but every department has to justify itself. MS may be in it for the long haul, but it's naive thinking to state that MS' money reserves could all be pumped in to propping up the gaming division. Especially as MS' big money spinners have been (or are being) squeezed.

sony doesn't need to be proactive when they were already thinking ahead before ps3 launch.

they made sure the console supported 1080p,hdmi(which also supports 3D games coming out this year),switchable-larger hard drives,supports bluray(which also supports 3D movies coming out this year/which also supports larger games and more content).

it was microsoft that had to abandon component for hdmi systems,abandon 20g systems for larger hard drives,abandon 720p as the "sweet spot for games" by adding 1080p upscaling.time and time again,microsoft showed us that sony was proactive at launch by releasing an all in one system.

great customer service?so great customer service is creating a shoddy system that has to be sent back because they were unwilling to spend the money for quality workmanship?adding a 3 year warranty to stop recalls/lawsuits?that's great customer service?

HOW ABOUT BUILDING THE SH#T WITH THE **BEST PARTS** SO THAT IT WOULD NEVER HAVE BEEN SENT BACK BARELY AT ALL.THAT'S CUSTOMER SERVICE.

we all know sony could not go all out and spend money like crazy to launch a system with tons of advertisement when they were giving the sh#t away for 2/3s of what it was worth.bluray players ran for a $1,000 dollars then.sony selling ps3 for $600 with bluray.how big of a HOLE did gamers want sony to be in launching ps3?

the smart thing(which they did) was to push the system just enough to create sales.and as the cost of building it went down,they would recoup their losses over time as content sales went up.and being that sony is the ONLY company willing to go 10 years(ps1/ps2 is proof),they will make that back up.and sony has money.as they are the ones keeping dev houses OPEN making SEQUELS,while microsoft was CLOSING dev houses and CANCELING SEQUELS.

and sony sure doesn't need to relearn the arrogance they once showed that microsoft has taken along with their dev houses.all the bashing 360 gamers gave sony over confidence(calling it arrogance),these same gamers now accept the ARROGANCE microsoft has been spewing for 3 years."

"game attachment rates are"....."halo3 has so many gamers playing".....we outsold sony 2:1"....."sony has past the baton to us"...."definitive-d efinitive-definitive"...g r eenberg,kim,turn-10,balmer,moo r e.........

sony doesn't need to learn much from a company that can't hold first place(but had a whole year to themselves) and has never won a console era.and whose only reason of being in second was because of a headstart and sony selling an all in one system for $600.

i'd rather have the sony of TODAY.they push gaming forward and give things away for free while making quality products.

1.MONEY
2.MONEY
3.MONEY
4.MONEY

in other words,
M$ is totally valueless without MONEY.

its up to the gamers to support the good things that sony produces like bluray, cell technology, wifi, bluetooth and most important sony's 1st party offerings are always pushing games forward and not afraid to do so.for example heavy rain, and last guardian, LBP, Modnation racers and so on, these games are different from what other games do and you won't see other publishers do games as these and execute so superbly. hell even M.A.G, how is it a game like this hasn't been done on XBOx LIVE and its "superior community and service". Even games that fall into place with other games like Uncharted 2. done before, but on a whole new level and im not just talking graphics.I mean sony does alot of good but sometimes arent rewarded with whats most important NA consumer dollars.

the real fight is in NA the other regions are significant as a whole but NA is the biggest market. that being said the only thing that they need imo is to make psn better than, (not as good as), but better than what Live is offering.now that they see how influential online is in the biggest region.

I know alot of these features are in the dev kits already like invites and party's but even if they dont make devs use them they should give incentives to do so. with standardized button mapping ie. press triangle for party info (because lets face it people will complain if it may vary from game to game)

with the install base pretty much 2:1 just matching LIve feature for feature wont work because "well my friend has an Xbox and i want to play with them" response is more likely to the average/casual gamer who is playing mostly whats hyped and multiplats, and even though there might be some interesting titles to him wanting to play online with his friend outweighs those titles. one thing sony is doing better is adverts though.

We need them all.. and they need eachother.
It's what driving us and them forward.
Both parties do great things, both parties do bad things.
They learn from eachother, they stimulate eachother.

Microsoft is a bussiness company, always been. It's a typical American company, like Disney.It's the same model. You buy succesfull franchises and you exploit them. It's what makes them strong, it's their best shot. As for Sony (and Nintendo), they're from Japan. A country that's famous for its technological advancements, a country that's technologically far ahead of any country in the world! Period.

The Japanese culture has alot of patience. The American culture is based on haste, instant gratification and making money quick. Companies are products of a culture. And cultures clash, like you see in this industry. It's a normal reaction from nature. Which you can also see on this website for example.

I think it's great to see companies driving eachother forward, learning from eachother, bringing better products, wanting to deliver a great experience. It's what they all do. It's also great to see a identity from a brand and culture around it. They are different, they have different strategies. And most important, they need to take their own road and own approach. "There is nothing either good or bad, but thinking makes it so".

I feel the only valid point in this whole article is the last paragraph, all the rest is garbage.

Thats why there is no XBL where I live, and they have only 6 month Warranty, RROD NOT Included in Warranty.

another trash blog type article...no facts..just bs and conjecture..

dugh...Sony is a far east company....whos culture and hence its biz practices are totally different from MS an American company..

just look how MS jump started this gen..they need market share, so they put out a knowingly defective console (and if you dont think they didnt know about the defective design, thats is more lame and shows they didnt test or know their own product, so thread carefully )
that is not a company you want to emulate

and saying money is as lame as the article

Is this guy serious with the money part? Sony doesn't make buggy software and force their customers to keep buying new versions instead of fixing the bugs. Microsoft has so much money because they're allowed to make buggy software and charge a lot for it and instead of fixing the bugs they bring out new buggy software. If Sony could do that they could have tens of billions of dollars too. I think the government needs to look into a lemon law for computer software now.

LOL, that was funny!

Who are they kidding? Sony has a SH1TLOAD of money, they just dont do stupid stuff like throw 50 million dollars at a dev for some DLC

Ha First thing I thought when I saw this article is how about the traits the 360 lacks compared to the PS3 might be a bigger issue. PS3 would be better with cross-game chat. But these are all coming in the new premium online package.

Here's what the PS3 has the ShiitBox360 doesn't.

-Installed is one of the best BluRay players available.
-XMB (makes it less confusing to get to home while in a game)
-Much better processor (Cell) which means capiable of better games.
-Free online access, with premium package on the way.
-World Wide Web (WWW.) Browser soon access to Hulu and such.
-Six Axis wireless controllers
-2 previous Game of the Year award winning titles exclusive on the PS3. (Uncharted 2 and LittleBigPlanet)
-A crap load of exclusives that are ready to put 360 left4dead.

remove the other three, the real thing is money because of which MS bought of all the PS exclusives, compare last gen SONY had all the games which why they were preferred and MS saw this and acted its not exactly their fault, their a company and wanted the spotlight too, and its helped SONY make great exclusives themselves now that third party's are gone! Still I would have preferred MS having made their own games rather than stealing SONY exclusives but well thats business!

Sony did learn something from its fanbase and that is the online gaming service. Many PS3 fans not Sony demanded trophy support, in-game xmb, custom soundtracks, Netflix, etc., etc. Sony was too concerned on releasing Playstation home. Sony did not had a clue as what to do with the PSN Network other than its unified structure, one single ID, and dedicated servers again this is what the PS3 fanbase and the media demanded for Sony to do regarding its online gaming service. But were did the PS3 fans got all this ideas; from Microsoft Fanboys just to shut them up, wasn't the 360 fanboys that kept saying your service lacks in-game xmb, custom soundtracks, Netflix, etc., etc. So, the answer is yes & no Sony did learn something from Microsoft and that has to be its marketing campaign seriously the marketing campaign from Sony was horrible with a baby crying at a tv screen wtf??? that is the true strength of Microsoft hype and its Marketing Campaign. As far as the Microsoft's customer service goes is horrible; whereas, Sony's customer service is pretty damn good the few times I call them didn't have to wait long and answered every question I had and when my PS3 malfunction (bad luck I guess after 9 bloody months it goes kaput), they repair it for free and didn't have to pay for the box. In contrast with Microsoft I call them because I could not update my Live One Care Antivirus (owned by Microsoft)program they couldn't accept my call I had to e-mail them, they gave me this cookie cutter solution which did not fix the problem at all so I resend them another e-mail telling them hey the solution you technician gave me did not work so what should I do now and what do I get I get ignored completely ignored and is up to me not Microsoft to solve the issue. You call that great customer service hell freaking no.

Off topic.

Thank You Xbots for making GTA IV a multi plat!!! (:

Why? Because since you bots buy every game available, even if it's the worst game ever, and also since you guys have the most sales, all the money goes towards Rockstar and they'll make Gran Theft Auto 5 a PS3 Exclusive!!!! :DDDDD

I had better customer service with Sony than Microsoft, the reason why you pay to fix your PS3 is the warrenty is only a year and the failure rate of the console is very low when compared to the Xbox. After Microsofts 3 year warrenty and your xbox is still around you have to pay for them to fix it aswell.

1. Hardware reliability. Do things right from the get go and stop solving everything by pouring more money on it.

2. Take more risks and invest more in new untested IP's then just going for the established thing or the sure thing.

3. Stop nickel and dime the consumer for every little accessory and be more open minded about 3rd part accessories and not limit the gamers to their brand.

4. Respect, honor and some humility. While Sony does have their ego they do have respect for the competitors. MS keeps demonstrating time and time again what they feel about competitors and how much contempt they have for them and it's reflected perfectly in their CEO and the way he behaves.

"Yeah, and Microsoft wouldn't even be in the console race if it wasn't for Sony, so in the end its all because of Sony. "

MS would have been in the race regardless of sony and sony would have never been in the console business if it wasn't for Nitendos and Sony's deal gone wrong.

You give too much credit to sony for the little they have done in the industry. The real pioneers are Nintendo but maybe you weren't around those times to realise just how much sony has stolen i mean learned from Nintendo.

Sony and Microsoft are successful because they make great products and do business in different ways.

this article is lame and written by an obvious Fanboy who knows nothing.

Yes in one area Sony and Microsoft are mortal enemies but in another department they are best of buddies and allies.

Microsoft NEEDS SONY'S VAIO to directly compete against Apples Macs.

Microsoft capturing the U.S. market in video games is an accomplishment for Microsoft but means nothing to Sony who still dominate the global Market when considering the PS3 PS2 PSP sales not to mentiont they are catching up and will surpass the 360.

Microsoft Customer Service? PS3 are well constructed but do sometimes break and are expensive to replace but RED RING OF DEATH. end of story.

Proactive mentality? The XBOX360 can't compete w/ the PS3 it just got a head start. The PS3 will be around a lot longer. So both time Sony made a console that out lasted Microsoft. PS2 still selling.

Persistence? Sony has persistently put out a product that will last the battle and win the war of this console generation. Microsoft is smart for persistently capitalizing when Sony isn't ready.

Money? Microsoft has a lot of it because they are getting it from so many directions just like Sony. Both video games departments both reported losses this last quarter and probably for the year. Both systems cost the company money for every unit sold but I'm positive the PS2 is turning a profit now. What about the original XBOX?

Microsoft Sony both are great companies.
Long live XP

Ah yes Sony versus Microsoft. Every article meticulously written to add liter fluid to the California wildfire that is the console war.

It's funny though that in the console market Sony and Microsoft are enemies but in the PC market they are Allies (Sony Vaio running Windows OS)directly competes against Apple the evil ruthless terrorist organization bent on ruling the world..... ooops that's Cobra sorry.

Sony PS3 vs. Microsoft Xbox 360 is worse than Chevy vs. Ford, Intel vs. AMD, Apple vs. Windows, Michigan vs. Ohio State, Good vs. Evil, Santa Clause vs. Jesus.

Both are good companies
Both are good systems
Both appeal to different gamers
Meanwhile Nintendo sales more than Sony and Microsoft combined
And the PC is better.
end of story.

ATi vs. Nvidia is like Crusaders vs. Jihadist don't get involved in this war.

ka-ching$!

i guess microsoft can make an epic failure into a positive.

i mean of course the RRoD "great customer service"

this is bullshit, if mircosoft put some quality in their console none of this would have happened.