240°

Microsoft's XBox secret: failure rates?

Extremely high failure rates are being suggested for the XBox 360. Last week 360 Gamer reported over 4,469 XBox owners responded to their online survey - and over 62.5% of them have now reported a defective XBox. Over 22% even reported that they'd had more than one console fail on them.

The survey is unscientific, since angry XBox owners would be more motivated to respond than satisfied owners. (And it's first question is "How many 360s have you had die on you" - which could be said to introduce a bias.) But there have already been anecdotal reports of customers who received a series of defective units. In February the San Jose Mercury News reported on a true XBox fan who went through seven units.

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gamer.blorge.com
BIadestarX6805d ago

I guess xbox 360 failure rates is a hot topic... this is the 3rd one today alone...

mmm.. I feel it's a great idea if someone makes an article to talk about the rate of articles posted by fanboys about the failure rates.

ITR6805d ago

LOL

Thats why I say we need moderators.

uxo226805d ago

The only way to truly tell the failure rate of the 360 is by tracking them by serial numbers. And I'm sure M$ is the only entity with that information. If I send in my XBOX for repairs and get a refurb unit back and two months later, the refurb breaks, I really could only say I had one xbox break on me. Since the refurb was already counted as a broken unit. Now consider this on a large scale and you can see how the numbers can get skewed pretty quickly.

Unless the research can produce broken xboxes by serial numbers, their numbers would be inflated or just pure wrong.

WafflesID6805d ago (Edited 6805d ago )

Where exactly was this "survey" taken? In the middle of a forum thread for broken 360s? How do we know this isn't something like taking a presidential election poll inside the DNC? :)

And really, does anyone who has a perfectly working 360 take time to do these surveys?

I've never ONCE noticed a survey like this where I could go and say mine has been working fine.

How can you possibly trust these surveys?

When I was moderating for eVGA's forums all we had to deal with were problems...People just don't go to the forums to report that everything is working perfectly.

I'm not denying that the 360 has some issues, far from it. But we just don't know what the true numbers are.

WafflesID6805d ago

besides, if the 360 has sold 9.8 million units, then 10% of that is 980,000. Ok, so 980,000 pissed off people out there out of 9,800,000? *shrug*

Seems like a lot but I guess those are typical with any equipment like this. I dunno.

dantesparda6805d ago

Yo guys, this is serious, i had mine break on me this Wednesday night and now i am screwed, cuz i am out of warranty (i bought mine on launch day Nov 22nd, 05 and had that one break on me about 80 something days, and now had my 2nd one break within a year and 3 months) so i am 3 months out of the warranty, and now i am forced to pay $70 to MS (cuz the supervisor lowered down to half from $139, t6hat was their best offer, and it was obviously some Indian guy [no that there is anything wrong with that, but i would have preferred some American guy]). i WAS TALKING TO MY FRIEND WHO IS ON HIS SECOND UNIT AND HE WAS TELLING ME HOW HE KNOWS 3 OTHER GUYS (FRIENDS OF HIS) THAT ON ON THEIR 2ND systems too and 2 of them just happened recently too (sorry about the caps). Plus not to mention all the guys on my friends list that have sent out messages to all of us saying how their systems broke down and are not going to be on for some time (on Live) because of it. This is serious, this is not no Sony fanboy sh!t/propoganda. Please guys take your heads out of MS's @ss and see what is going on here, this is serious. But i bet you's that it is only a matter of time before it happens to you's (your system will be out of all your warranties and you will have to pay) then you will see what it feels like to pay $400 plus tax for a system that only really lasted me a year and a half between two systems. This is not acceptable! and we should be demanding better, and not doubting that this is a serious problem

+ Show (2) more repliesLast reply 6805d ago
power of Green 6805d ago (Edited 6805d ago )

Its the only tool Sony fanboys have with any weight behind it. 360 has or had abnormal problems but all of your logics moronic at best. lol

I know who Razzy & drtysouf21 and they are Sony fanatics no 360 fan will repeatedly post defect rate news post they're too busy venting on Xbox forums or trying to get the console to work(1-800 Xbox) its not something that a normal people would do, trust me if you people had a defective PS3 none of you would be posting news about defective PS3's a few vocal angry type of people might post this being a loyal PS3 fan but most would not and if the 360 fans were the same as PS3 fans the only defect rate news that would be posted would be by rabid 360 fans.

Tut6805d ago

Not to be rude, but I find it sad that you see it only as a ploy for fanboyism. Everyone knows that Microsoft's Xbox series of consoles has a very high rate for failure/complications when compared to the rest of the brands' products in the same area. I am not saying the majority of them break, but a good amount do and it is actually a really bad thing. Most people won't make an investment unless it is stable, and this shows instability.

If people don't want this addressed and promptly fixed then I have no clue what is going through their mind. I don't see how Microsoft and the Xbox brand could hurt from even trying to fix the high defect rate with their consoles. It's a no-brainer you could say.

duckman24706805d ago (Edited 6805d ago )

Well Im not a sony fanboy, infact I USED TO BE A MS Fanboy, Yup you heard me right, I started out as a Beta Tester for the original Xbox Live service and when that was over I became a Loyal MS customer. I also had 360 on launch day which died after 13 months due to the famous 3ROL GPU issue, My second store bought 360 only lasted a few months and died from the same exact 3ROL GPU issue. All MS wanted was $140 for repairs and informed me that because I refused to renew my Gold (which was about to expire within days) after 120 days of inactivity on my XBL account that it would be automatically deleted from there system. (this means that my gamertag will no longer exist which means all the XBL content, games etc.. that i bought would be lost as well) Her advice was to either pay for repairs or buy a new elite or i would lose everything. This to me is blackmail, I ended up selling what i had and will never buy another MS gaming system again.
The fact is the 360 is doomed, More and more people are jumping ship and you cant blame them. The 360 is a total lemon and all MS cares about is taking peoples money for repairs. If you have a 360 get out while you can, If you don't have a 360 yet don't even consider buying one. This advice is coming from someone who has been with XBL since the beginning not some sony fanboy so stick that in your pipe and smoke it POG.

Added 7:18PM --> MONCHICHI025 said"Your fanboy lies are so obvious you make me die laughing!!! LMAO"
Really, Its funny how the truth scares you and i really don't need to prove who I am However just to show people how Pathetic and Biased some MS Fanboys like yourself can be, My XBL Screen Name is SECRETzSQUIRREL and i have close to 100 friends on my XBL list that will verify everything i said to be true. Check my profile on here for the Link to my XBL posts & GamerTag,gamerscore etc. Take note on the dates and you will see that myself and others not only found what was causing the problem way back in Dec06 but also warned of the outcome. This is no joke and is not a attempt to scare anyone into buying any other system, Sadly its the truth and just a heads-up.
Buyer Beware.

Bill Gates6805d ago

Someone please give this man a round of applause for he has finally seen the light.

Monchichi0256805d ago

Your fanboy lies are so obvious you make me die laughing!!! LMAO

Getting desperate now when you trying to pull some scare tactics. Just face the facts and realize the 360 has already beat the PS3 no matter what sad little girls like you try to do.

gta_cb6805d ago

hey, havnt seen you post in here for AGES... how come?

Tut6804d ago

gta,
I gots me a woman haha. I haven't had much to say either. =(

+ Show (3) more repliesLast reply 6804d ago
Violater6805d ago (Edited 6805d ago )

its a break from the MGS4 on 360 articles how many of those do we see?
And wait if you think people on N4G are full of it
http://kotaku.com/gaming/wh...

Player2 says: [reply to this comment]

@Violater:

"Yeah, I shouldn't be on my third system, but it takes me a total of two hours to go from a RROD to a new system. Get a product replacement plan that you can swap out in-store. It makes these problems much easier to deal with."

Really it's reasoning, accepting, supporting like that will ensure that the people making the products will have no incentive to make a better product.

Deafman4206805d ago

stop calling out the people who criticize the xbox 360's failure rate as "Fanboys"? I myself stopped buying games and consoles during ps1 era and just settled with playing a friends or family's system. Xbox 1 brought me back to owning a gaming system just simply cuz of new games and online. Now im on my 6th 360. I think its time we had this conversation without being called a fanboy. I for one am starting to worry about the next xbox. Sony's PS3 is an overpriced piece of sh*t. Microsoft's xbox is like a godsend after being stuck with nintendo and sony. But then the damn thing breaks every 6 months. And on top of that we get someone elses "used" system when we send in a brand new f*cked up xbox 360 for repair.

nobizlikesnowbiz6805d ago

Dude thats insane if your telling the truth. I've got a launch 360 and have never had a problem. None of my friends or anyone I know personally has ever had a problem with their 360. Maybe it's regional. But one things for sure, if you really went through 5 360's, you have to be doing something wrong man. I mean do you play your 360 inside your oven?

snoop_dizzle6805d ago

neither have any of my friends, and i played oblivion all night sometimes, and nothing happened.

Again, i hate to repeat my self but it could be regional.

Kleptic6805d ago

"Now im on my 6th 360."

later you added...

"Sony's PS3 is an overpriced piece of sh*t."

That is worth repeating in case anyone overlooked it...

dominusbellum6805d ago

yeah i'm 99% positive it is regional b/c same here i have me and about 7 friends of mine and about 2 aquinatnces who all have 360's and none of us have had a single problem although one of my frinds flipped out cuz he thought he had the rings but it turned out his av plug wasn't in all the way he's kinda crazy so he kinda flipped out so i couldn't stop laughing, then i took a look at it and saw what was wrong and he was much better lol

reaperxciv6804d ago

the mfg date on my 360 is march 19, 2006, the only problem i get with it is when the AV cable isn't plugged in properly. I make sure that there is a lot of space for ventilation, & that i don't drop the console or pour beer on it.

nobizlikesnowbiz6804d ago

Yea I had that AV cable ring one time, I freaked too. But then I realized it was a full-circle and couldn't be the ring-o-doom.

+ Show (3) more repliesLast reply 6804d ago
SKullDugger6805d ago

I wonder if there is a hate factor in all this failure rate talk, because the 360 is succesful and the PS3 is not doing so well.

Weed6805d ago

I think there is a slight hate factor involved as some people will use it as a scapegoat to just flame the 360, But I think its a genuine problem that needs to be address and not ignored.(Please correct if i'm wrong if MS is currently working on the problem) This is also the only thing holding me back from getting a 360, I just don't feel like submitting to a towel technique or having to trade in Xbox after Xbox as some have had to do. The fear of having a warranty expire then having my 360 die is there too. I think the system is great and would love to own it, I just don't think the system is worth the potential trouble at the time, I'll wait for the problem to be corrected before I buy one.

Show all comments (78)
40°

An Update to Our Shared Commitment to Safer Gaming

Discover how Sony Interactive Entertainment, Nintendo, and Microsoft continue to collaborate to improve player safety across our platforms.

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sonyinteractive.com
50°

Ecco the Dolphin Returns With Multiple New Games in Development

Ecco the Dolphin is returning, with original creators confirming multiple new games and related projects now in development.

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4scarrsgaming.com
Yi-Long2d ago

Loved Ecco on Megadrive/Genesis. Diving out of the water was always a fun feeling, and the whole 'vibe' while playing/exploring was pretty chill and special.

Always hoped we'd get a proper 3D sequel with modern-tech water-graphics and physics. (Same wish for Wave Racer btw).

Rebel_Scum1d 19h ago

It was pretty chill until you get to the last 2 or 3 levels. My god Welcome to the Machine was brutal.

killagram1d 13h ago

You can always play an emulated Ecco: Defender of the Future on Flycast, or if you have a real Dreamcast play it there.

fr0sty1d 8h ago

This makes me smile. I hope that the game and especially the soundtrack keep the same relaxed vibe.

Rebel_Scum1d 19h ago

That is amazing news. Keep it level based or metroidvania but dont go the roguelike route and it should be good.

Pergele1d 17h ago

Now do Shining Force, the small but passionate fanbase wants a new game so badly.

jznrpg1d 8h ago (Edited 1d 8h ago )

That brings me back. I know I have a couple copies on Sega consoles but they’re in a box somewhere.
I may check out a new game if done well

110°

There's an Underrepresented Majority That Wants Entertainment Without Agendas, Says Ex Tripwire CEO

Ex-Tripwire CEO John Gibson shares his 'Entertainment First' vision to capture the agenda-free magic of classics like Star Wars, Zelda, and Metroid.

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wccftech.com
Goodguy012d ago

Yes. Just make a good game instead of worrying it should make some kind of stupid social/political differences in the world... we've got enough of that in the real world. Games are places we can escape to and just have fun.

z2g2d ago (Edited 2d ago )

How about you make a game that’s important to you and the people who are interested in that buy it and the ones that don’t like it don’t have to buy it. Just because something bugs some people doesn’t mean there aren’t other people who it doesn’t bug. Someone’s hangups shouldn’t be other people’s problems.

Don’t want a game that features a political or cultural statement or an underrepresented group of people? Don’t buy it.

Not all of us just want vapid, mindless fantasy all the time. Sometimes we want something that represents us or means something. There’s nothing wrong with that. Look how many movies in the world have covered so many types of stories, people or historical controversies to huge successes. Games are no different.

Eonjay2d ago

The plot to remove representation or ideas and content that you dont approve of is an agenda within itself. Its also censorship. People need are trapped in this main- character syndrome where they believe that the world and all of its happens are fashioned for them alone.

crazyCoconuts2d ago

"Don't buy it"
Exactly what people do.
And then big companies are reminded why if you want to make money you may not want to do things like villainize half your market. If you want to preach one side of an argument you're gonna lose people. At least do the Deus Ex/GTA thing and show the warts on both sides so everyone has something to agree with

senorfartcushion2d ago

We’re still waiting on that Splinter Cell remake…

raWfodog2d ago

On the flip side of that, good games can have characters of different ethnic and social backgrounds without thinking that some agendas are trying to be pushed. I've played many, many great games throughout my life with many different characters (male, female, white, people of color, even some animal characters) and loved them all simply for the story and entertainment they provided me while I escaped into those worlds.

senorfartcushion2d ago (Edited 2d ago )

That’s not possible.

Being a child doesn’t remove the political points of OLD GAMES, we were just kids. In fact, older media was decidedly more political than some of the cowardly, childish efforts we have today.

This is precisely why we are still to get that Splinter Cell remake. We can’t have a fun Splinter Cell game with AAA graphics because a few virgins don’t want “politics in their games.”

neutralgamer19922d ago

Keep gaming free of nonsense. Agenda pushing in social media age has gotten worst

senorfartcushion1d 11h ago

Name a game and I’ll tell you what the agenda was

Notellin2d ago

"While our first game is faith-based"

Yeah you guys want to get rid of all the politics and play a nice Southern Baptist game. We get it.

Christopher1d 23h ago

He should follow his own words, then.

*** That changed around two years ago, when he started consulting for Bible X, the studio behind the Christian-based game project Gate Zero. Last month, Gibson, through his recently established publisher Templar Media, acquired the developer.***

Not sure there's anything more political in history than religion.

S2Killinit1d 20h ago

But his statement is also an agenda. Hope people are intelligent enough to know that.

+ Show (5) more repliesLast reply 1d 11h ago
z2g2d ago (Edited 2d ago )

I fail to see how representing actual underrepresented or making them feel included is an “agenda”. This is an extremely self centered selfish viewpoint. Those actual underrepresented people just want to be recognized as valid. The privileged majority who are always represented take that for granted and can’t deal with the fact that “other” types of people or views exist. Inclusion or awareness isn’t an agenda. It’s representing reality and making those “other” people or stories be seen and align with actual reality.

There are literally thousands and thousands of games to choose from, and if you are annoyed that some have cultural or topical relevance, that’s your problem and you don’t have to buy them. Meanwhile other people who want that actually have games that speak to them. So sick of this “my way or the highway” attitude.

And there are plenty of games out there, if that privileged majority have an issue or don’t want a game based on cultural relevance. Pick up a Switch. Most games are g-rated, noncontroversial cartoons with stories fit for tweens. No reality to get mad at.

2d ago Replies(2)
KyRo2d ago

It's always me me me me me with you lot. There's a difference between representation and forcing it for the sake of forcing something to a very very loud but very small minority.

Christopher2d ago

You really are only proving their point with this sort of response to the idea of people feeling included in some games versus the plethora of games without it.

Outside_ofthe_Box2d ago

We need to define what "forcing" is because I've seen people say things like Aloy being female in Horizon is pushing an agenda or catering to a "very very loud but very small minority" before.

dveio2d ago

@z2g

I personally think you've nailed it here.

For decades, wether in film or music, there had been ONE primary target group.

And if you're looking further, even in economy, laws, courts or any other area there had been only one target group.

While others, let's be real, were surpressed.

It's "funny" though - why do we all think personalities like David Bowie, Mick Jagger, Freddy Mercury, etc., have had such a huuuge impact on cultures and society? Because they were 1:1 depicts of the Demon Slayer or the Duke?

No, because they were different. Because we all are different.

The only people time and time again that are complaining, whining and moaning about everything (while highly likely even been a fan of Queen or something) are prejudiced people.

Are people that "But it's never been any different, and I want it to stay that way!".

There's nothing highly hidden here. It's always been the same. After decades, even centuries of rules written by and for the "one primary target group", they are now the loudest that complain & moan.

Inverno2d ago

Y'all could also, ya know, just not buy games you feel have an agenda? This constant bitching coming from all these whiney men every time they see a game that isn't catering to them specifically is tiring. They latch themselves onto these games and throw endless amounts of harassment as if there aren't another thousand games releasing before/around/after. I'm usually outspoken when it comes to forced diversity in games, but the issue here is you're all bigoted as hell and need to learn to be a little less offended. Y'all become the snowflakes you mocked so much lol.

MrDead2d ago

This guy is one of the biggest most delicate snowflakes out there, I'm sure he'll be crying on Tucker Carlson or Fox "News" again soon.

Michiel19892d ago

@christopher cater to and include are two very different things. Played most of the games you mentioned and had no issue with any of em because they just include it. I have no issue with inclusion of that, but if in the next god of war, Kratos would all of a sudden hyperfocus on being a strong independent man or a hypermasculine one, I would give them shit for it as well. It has nothing to do with the inclusion of x or y group, but about the integrity of the game.

@inverno stop putting words in my mouth . It's actually the opposite of what you say, I said there can be no conversation because as soon as you criticize them, a whole angry mob comes at you and tries to cancel you. Thankfully it's become less and less over time and people actually realize now they can voice their opinion without having the fear of losing their job.
You really can't see that a lot of companies are now backpeddalling about the woke bs? They finally realize making your product worse to cater to a group who doesn't buy your product anyway is terrible.

Michiel19892d ago ShowReplies(4)
PitbullMonster1d 19h ago

Who was crying about kingdom come deliverance, Stellar Blade and the first descendant? White Hetero men Or leftards?

Inverno1d 7h ago

Leftards but those games still went on to release and become financially and critically successful. This dood, who was a CEO, went on social media to voice an opinion that at the time was controversial. Just cause you have freedom of speech and expression doesn't mean you hafto always voice your opinions publicly. He had to step down because it was more about the company than just him. Now he's back talking bout "unrepresented majority", as if there aren't different audiences to cater to. Since people from both sides can't seem to escape getting fired for voicing opinions then I guess everyone's got to equally face the consequences of their inability to shut up.

MrBaskerville2d ago (Edited 2d ago )

Star wars, anti agenda? Lol. I don't think Lucas would agree.

Inverno2d ago

One of the most politically charged movies in existence. They can pretend it's all about space wizards with swords but the space nazis are still in the movies and they're still the bad guys. It's ironic as hell.

JEECE2d ago

More evidence that if the agenda feels legitimate within the story's world, people don't even notice that it is an agenda and they don't complain.

Elit3Nick2d ago

This one gave me a chuckle, too.

JEECE2d ago

As ever, this is a misguided expression of the speaker's issue. While of course there are some games (pure puzzle games, etc) that have no agenda, any game with a narrative is conveying some type of message. What people who say they don't like "woke" or "politics in games" actually mean is that they don't like hamfisted, poorly written narratives/characters that are thin veneers for modern political messages that feel out of place in the game's universe. It's why all these people complain about the Veilguard and not Baldur's Gate 3. They both have "woke" characters but in BG3 they feel like they belong in the universe, while in the Veilguard they just feel like generic fantasy skins for modern American 20-somethings.

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