200°

Game Console Failure Rates

Aug. 28, 2009 -- SquareTrade analyzed failure rates for over 16,000 new game consoles covered by SquareTrade Care Plans and found that the Wii experienced one-fourth of the common failures that the other systems have.

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squaretrade.com
Ron_Burgundy6057d ago

flopbox RRoD is a common occurrence

Muthafodder6057d ago

Ditto on the FlopBox...pure RROD

Chubear6057d ago

.. no seriously. After 68% failure rate in the first 18months on the market, MS view this as a win for sure.

user39158006057d ago

If you look at the data only 23.7% were faulty and half of it were due to RROD and it was covered with the warranty and therefore it should of been noted that the failure rates are about 11.6%, same as PS3. However, this are old data from the first 2 years of the gaming console and if you look at the consoles since the Jasper released from MS, then MS its the most reliable console of all three with less than 1% reported issues (fact). By the way 360 its not made in the USA dumb droids its made in China, but MS paid for the hardware distribution. There is no such thing as US made car in the USA for about 12 years now, and they all use spare parts and components made from another country, but assemble in the USA (fact). Now that you know wHat GOd HAS STATED, GO SUCK ON A device that stretches.

nightelfmohawk6057d ago

"Second, Microsoft’s policy may result in an underreporting of failures by Xbox 360 owners to SquareTrade, relative to the other two consoles. Because the RROD problem is so widely known to be covered by Microsoft’s warranty, we believe that more customers bypass SquareTrade and reported failures directly to the Microsoft. In a survey of SquareTrade customers with Xbox 360s conducted by email, SquareTrade found that over half of our customers who experienced a RROD error reported their problem directly to Microsoft without contacting SquareTrade. Email survey respondents tend to be a self-selecting group, so the data should be used directionally rather than definitively, particularly because we did not survey PS3 and Wii owners with the same question. With that caveat in mind, applying the survey data to the analysis shows that the Xbox 360 failure rate could be as high as 35%."

xaviertooth6057d ago

the world knows about 54.2%

xbox 360 it only does RROD!

xaviertooth6057d ago

???: *knock-knock!
ps3: who's there?
???: 54.2%
ps3: lol!

+ Show (3) more repliesLast reply 6057d ago
capital1player6057d ago

the 360 failure rate was like %50

Biggunz6057d ago

Squaretrade is a independent warranty company so they are only seeing a small portion of broken boxes considering M$ has a 3 year warranty.

It's safe to assume that the failure rate of the box is much higher then this.

cmrbe6057d ago

Because it's covered under warrenty. Read the article. I don't know why this article is posted again.

ChozenWoan6057d ago (Edited 6057d ago )

Actually 50% is refering to how many gamers knew someone who has had RROD, not the actual percentage of consoles that have suffered from RROD. It would be nice if MS released the actual numbers so that this debate would be squashed once and for all.

CryWolf6057d ago

More like 55.4% failure Rates with 360.

Real Gambler6057d ago

"we believe that more customers bypass SquareTrade and reported failures directly to the Microsoft. In a survey of SquareTrade customers with Xbox 360s conducted by email, SquareTrade found that over half of our customers who experienced a RROD error reported their problem directly to Microsoft without contacting SquareTrade."

What's interesting though, is the fact that for the PS3, they don't even mention YLoD!!! It probably fall under "other", but still, that's the only thing we hear about in most websites... For sure, based on Square Trade finding, YLoD doesn't look as bad as some articles you can read all over the place! As a proud owner of a day 1 PS3, this thing was starting to get me nervous, but I guess I can sleep thight!

shocky166057d ago (Edited 6057d ago )

Didn't know the PS3's was 10%, hope mine lasts *knocks wood*

Seems like the 360 is much lower then the 54% some people were shouting out.

UNCyrus6057d ago

This is where it pays to read the article... The 21% 360 failure rate was ONLY counting failures that were outside of the 3-year extended warranty... Therefore, NOT RROD within three years or E-74 for that matter.

The one thing that I was confused about was that there was a category where the PS3 had errors for "disk tray". There is no disk tray! Someone explain this?

HolyOrangeCows6057d ago (Edited 6057d ago )

You're trying too hard.
10% is a decent rate for computer related electronics.

This is quite an old article, btw.

Ausbo6057d ago

that 50% rate was a survey from game informer that included 5000 game informer readers. It is a survey that people could easily have lied about, that in no way reflects all of the 360 ownership.

With that said, it is probably closer to 30-33% which is still horrible.

My 360 has rroded once
and my friend is waiting for his 5th in the mail from MS.

However, i continue to play it, for the amazing game library that it has.

Viper76057d ago

Yellow light of death is quite rare malfunction among Ps3 gamers, it has sometimes something to do with overheating or it might be a problem with HDD or the things connecting ps3 to HDD making ps3 unable to read the hdd.

source for YLOD HDD
http://www.google.fi/search...

However discread errors have been sonys problem from days of the ps2, if not from the days of their first cd players. I remember quite a few friends telling me stories about how their portable cd players couldnt read the disks anymore.

source for ps2 discread errors
http://www.google.fi/search...

Sony really needs to fix the lasers of their products as its not really good to see similar defects product after product.

Bathyj6057d ago

Others might be gloating about 35% compared to 10%, but 10% is too high for a company that outputs the quality of Sony. Its good by comparison, but not good enough. I would think and hope they tried to sort alot of stuff out with the slim.

And I resent the phrase Yellow Light of Death, "insert colour" of Death is a registered trademark of Microsoft. Its their biggest exclusive.

evrfighter6057d ago

"And I resent the phrase Yellow Light of Death, "insert colour" of Death is a registered trademark of Microsoft. Its their biggest exclusive."

Well seeing as how M$ stole most of Sony's exclusives. It looks like Sony is out to steal M$'s biggest exclusive.

Real Gambler6056d ago

Don't worry too much about the 10% figure...

Acceptable failure rate in electronic products in 3%. But that's per YEAR... So basically, if you sell 100 microwaves, there's a good chance that 3 of them will fail the first year. Then, even if not as likely, you could expect 2.9 on the second year. Then 2.8 more on the third year.

Now, if I call all 100 owners after 3 years, I will get 9 unhappy people (or 9%). Sure enough, for a microwave, it's much less than that... Yes, 3% will fail the first year (typical electronic component failure, bad assembly, etc), but after that, they will likely last forever, since they only are used a few minutes a day. PC and game consoles are another story though... They get abused... The only other electronic device in your house that get abused more, is likely your tv set. Most home have many, so luckily, hours are split among them. But take a quick survey in your family and friends. Ask 33 of them if they had a TV failure after buying a tv within 1 year, 2 year and 3 years. Out of 33, I'm sure you'll find 1, 2 or even 3! So, sleep thight!

NegativeCreepWA6056d ago

I've never had a RROD, but I've had a lot of consoles die from disc read errors.
1 ps1
3 ps2s
3 xboxs
2 360s
All died from disc read errors. I get a two year warranty with every console I buy for this reason.

KRUSSIDULL6056d ago

11.7% Failure rate and 23.7% for Xbox 360 with RRoD included. Stop spining Microsoft haters you fail.

Mini Mario6056d ago (Edited 6056d ago )

Holy crap, almost 1 in 4 ratio failure rate for the 360. And i thought the wii was the inferior console>?

+ Show (13) more repliesLast reply 6056d ago
PimpHandHappy6057d ago

yea right

MS has spent over a billion on RROD with the extended warranty! They have the numbers and THEY KNOW they CAN NOT release em!

CryWolf6057d ago

I think only reasons why people are still getting 360 even with the high failure rates are because it a cheap console and its American made by Microsoft if this was anyother normal company it wouldn't have a chance in hell like the Phantom console.

kyiren6057d ago

Just like the cars here for so many years are crap you may find 1 or 2 that are good but for the most part american cars are crap. just like the 360 made in america with a built in timer to just fail so you have to buy another. thats why i stick with imports they never break down or i should say the % is way lower.

CryWolf6057d ago

You know what i mean, 360 was made by MS company first before china started to mass production in facility.

RJ920096057d ago

know what the gamecube ps2 and xbox failure rates are i had 2 gamecube's 2 ps2 and 3 xbox last gen lol this gen 1 ps3 2 wii and 13 360 lol

NotSoSilentBob6057d ago

13? And you went back and got more after the 5th? Im guessing most of those are RROD/Warranty boxes?

RJ920096057d ago

had most of them fixed for free lol but i did buy the red xbox 360 i love red lol o i see i got a disagree lol sad but true 360 hardwere suck's but it has some great game's on it lol

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50°

Why the Wii is Such a Nostalgic System in 2026

The Wii is now a retro console. Let’s get nostalgic about an often maligned system.

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downupjourney.com
ActualWhiteMan5d ago (Edited 5d ago )

Crazy to think the WII is to the Switch 2, as the NES was to the WII back then. 20 Year difference.

jznrpg5d ago

My wife asks me to bust it out (heh) everyone once in a while to play bowling and tennis with the kids. There was a ton of slop on it but some good stuff as well.

Smellsforfree5d ago

Wii was great but boy howdy did it cause Microsoft to go on a dark walk with the Kinect and the disastrous XBox One launch that they arguably never recovered from.

Loktai4d ago

Not nostalgic for me.. I was there.. anyone who wasnt a little kid realized it was a gamecube with shit tacked onto it, it was the "joke" system and was well below even the switch in terms of comparing it to the latest machines at the time. The machine was well loved by young people and "casual gamers" who now remember it 20 years on, or in most cases more of its sales came in the 15-20 years ago range not right at launch- but again its not nostalgic for people who were "gamers" then really, just for those who ended up with one in their house, the games , graphics, interface and online features were archaic already in 2006.

40°

15 Years Ago, Mortal Kombat (2011) Saved Gaming’s Biggest Fighting Franchise

A brutal reset, a smarter story, and a return to what made it great—Mortal Kombat (2011) revived the series.

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fortressofsolitude.co.za
italiangamer8d ago

"Gaming’s Biggest Fighting Franchise"

Press X to (seriously) doubt.

DarXyde6d ago

Underrated comment. I used to hate that game so much that any time my siblings asked me to play it, I just picked Hom and shut myself down mid-match.

Soy6d ago

And then MK1 killed it again.

DivineHand1256d ago (Edited 6d ago )

15 years went by so fast. I remember playing through the story mode at launch.

90°

PlayStation legend Shuhei Yoshida says Jim Ryan fired him because he didn't listen to him

Why did Sony push Shuhei Yoshida out of his role leading PlayStation's first-party games? He'd overseen some huge successes. Well, apparently, he didn't listen.

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eurogamer.net
Relientk777d ago

Yeah I can see that for sure. Shuhei Yoshida should have been in charge not Jim Ryan.

Cacabunga7d ago

It should be free highway for him now.. but Sony are too stupid to see this, especially that moron Hulst

S2Killinit7d ago (Edited 7d ago )

Wtf why all that anger. PlayStation is dominating on every level. Besides I think there is a little more to hiring a CEO than just who is available. Its not like its a athlete your team wants to buy.

neutralgamer19927d ago

S2Killinit

live service failures, chasing trends, closing studios. yes dominating

Cacabunga7d ago

Sony is Dominating because competition is not existing. Compared to previous gens this is the poorest in terms of software offerings.

Last gen we got Uncharted 4 Lost Legacy and TLOU2 from ND alone.

This is so far a remasters gen, with no competition to lift up the quality

1nsomniac7d ago (Edited 7d ago )

..."PlayStation is dominating on every level"....

...Really???

PlayStation are soon heading into a new generation in the not to distant future. They currently have the worst customer satisfaction they've ever sustained as a company. The company is heading for a huge crash while at the same time they'll need to be planning how they are going to try and win back that favour and the build up to their new releases.

Yes financially they're winning but they're going to have to ride out this complete public corporate disaster. No one has faith in the company or the product anymore. They've damaged their public image so much this generation. Greed can kill anyone.

medman6d ago

Hulst is a disaster......

+ Show (2) more repliesLast reply 6d ago
blacktiger7d ago

He would've done the same thing and fire Jim Ryan and Shuhei would be the villain. Why?
Because Elite creates the narrative and distraction for gamers, users and citizens.

Outside_ofthe_Box7d ago

More confirmation that Jim Ryan is the culprit for what has happened to Sony. Hulst needs to go too. What sucks is that a lot of the good top heads at Sony are no longer there. I wish that guys that were forced out prematurely by Dumbo Jimbo like Shuhei and Layden came back.

robtion6d ago

Yep. Yoshida was responsible for bringing one of the best games of this generation to playstation (Stellar Blade). He is an actual gamer and is in touch with what gamers want (creative, fun games, not GaaS and agenda pushing). He also seems like a genuinely nice guy if you watch some interviews. Of course they got rid of him.

darthv727d ago

Makes you wonder if MS even thought about hiring him after Phil and Sarah were leaving. He certainly couldn't make their situation any worse.

Agent757d ago

Microflop. After Windows XP and Xbox 360, it all went floppy.

S2Killinit7d ago

Floppy 😆
No pun intended

badz1497d ago

Yoshida for President! Jim Ryan was and always be a hack! Sony should get Shu back

Lightning777d ago

All the gamer/consumer lead heads are gone across PS and Xbox. shuhei gone phil's gone (questionable) but gone. The future of gaming is somewhat uncertain across the board.

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