All Channels
Popular
40°

Sony Customer Service Battle: Disc Read Error - part 1

A rookie reviewer's PS3 gets the disc reading error... part 1 of his long battle with Sony Customer Service.

Read Full Story >>
gamereviewwiki.com
Syronicus6101d ago

Be happy you're not subject to anything higher like say... 54%.

*hand author some cheese*

Strikepackage Bravo6101d ago

or 510% I don't think consumers should have to pay for known hardware defects or issues, Sony should extent the warranty for this the way MS did for the RROD and E74 issues.

randomwiz6101d ago (Edited 6101d ago )

BMW needs to extend their warranty and make it longer than 4 years/50k miles, just because Hyundai has a 10 year/100k mile warranty
/sarcasm

darthv726101d ago

Strike & random...I see where you two are going with this. It is obvious you two know the rules of business and are just being funny. Just because one company does it DOESNT mean the other needs to do the same unless it benefits them to do so. Thus the case of why the 360 doesnt have wifi and the ps3 doesnt have a super extended warranty for specific issues.

While it would be nice if every company could adopt a flexible business model they just dont do that. For this guy, he has to deal with whatever sony has laid out as their restrictions and specifics for their warranty. If there is to be a change in the warranty it wont be us that makes that decision. It will be sony.

Granted the number of RROD issues by US prompted MS to take action so in that sense then it would be on us to "persuade" sony to take similar action. There would need to be a huge rise in cases for them to take notice however.

djfullshred6101d ago (Edited 6101d ago )

Unless someone works for one of these companies, I can't possibly comprehend consumers arguing on the side of business against having longer warranty periods. Is there some kind of cult that people join when they buy these devices? I notice the disagrees on Strike's post, and am thinking WTF? Who would disagree unless they are a beancounter for Sony.

Please don't extend my warranty Sony. I wouldn't want that. I would so much rather give you guys more money. ;-)

Strikepackage Bravo6101d ago

and to the others above, I didn't say Sony should extend the warranty just because Microsoft did, I said they should extend the warranty because this is a KNOWN design flaw and ongoing issue that effects people just by using their systems as they were intended. This and the blue light issue are issues we saw ALOT at bestbuy, the failure rate for PS3 is at least 15 to 20 % by the way, no way its just 10%, even if I just counted the people I know with PS3s and not all the defective units I saw at Bestbuy, 3 of the 6 guys I know with PS3s have had issues that made their PS3s un-usable, and they had to send them in for repair.

+ Show (2) more repliesLast reply 6101d ago
Wakka_6101d ago

I remember when refused to acknowledge the disc read error with the PS2. Sony sucks.

6101d ago
cmrbe6101d ago

and issue but no. So exactly what is the point of this article?.

chisox1006101d ago

sony's customer support is awesome just b1tch on the phone long enough and they will repair it free

Tony P6101d ago

So I assume a review of Sony's customer service is forthcoming since that's the real title...

I'd rather just read the review when the guy is done dealing with Sony. Not this boring preamble to real news. So far it's utterly unremarkable.

Show all comments (14)
60°

Final Fantasy X 25th Anniversary Website Launches With New Nomura Artwork and Merchandise

Square Enix launches Final Fantasy X 25th anniversary site, revealing new Nomura art, books, music releases, and merchandise.

Read Full Story >>
twistedvoxel.com
-Foxtrot32d ago

Look I know VIII has its issues and all that but how on earth can the do big anniversary events with new artwork and merchandise for VII, IX and X yet VIII got sweet f*** all.

They could have given it something during its 25th anniversary yet all it got was a single Happy Anniversary post on their social media.

solideagle32d ago

they should know that we are OG fans of VIII as it sold truckload as well. not as much as VII or X. I personally didn't like IX but X and VI are my personal fav.

Shadow Hearts 2 covenant is another game I love. I hope one day someone can make remake, I would be delighted

Relientk7732d ago

Final Fantasy VIII is great and you are always the first to defend it in the comments

40°

15 Years Ago, Mortal Kombat (2011) Saved Gaming’s Biggest Fighting Franchise

A brutal reset, a smarter story, and a return to what made it great—Mortal Kombat (2011) revived the series.

Read Full Story >>
fortressofsolitude.co.za
italiangamer41d ago

"Gaming’s Biggest Fighting Franchise"

Press X to (seriously) doubt.

DarXyde39d ago

Underrated comment. I used to hate that game so much that any time my siblings asked me to play it, I just picked Hom and shut myself down mid-match.

Soy39d ago

And then MK1 killed it again.

DivineHand12539d ago (Edited 39d ago )

15 years went by so fast. I remember playing through the story mode at launch.

90°

PlayStation legend Shuhei Yoshida says Jim Ryan fired him because he didn't listen to him

Why did Sony push Shuhei Yoshida out of his role leading PlayStation's first-party games? He'd overseen some huge successes. Well, apparently, he didn't listen.

Read Full Story >>
eurogamer.net
Relientk7741d ago

Yeah I can see that for sure. Shuhei Yoshida should have been in charge not Jim Ryan.

Cacabunga40d ago

It should be free highway for him now.. but Sony are too stupid to see this, especially that moron Hulst

S2Killinit40d ago (Edited 40d ago )

Wtf why all that anger. PlayStation is dominating on every level. Besides I think there is a little more to hiring a CEO than just who is available. Its not like its a athlete your team wants to buy.

neutralgamer199240d ago

S2Killinit

live service failures, chasing trends, closing studios. yes dominating

Cacabunga40d ago

Sony is Dominating because competition is not existing. Compared to previous gens this is the poorest in terms of software offerings.

Last gen we got Uncharted 4 Lost Legacy and TLOU2 from ND alone.

This is so far a remasters gen, with no competition to lift up the quality

1nsomniac40d ago (Edited 40d ago )

..."PlayStation is dominating on every level"....

...Really???

PlayStation are soon heading into a new generation in the not to distant future. They currently have the worst customer satisfaction they've ever sustained as a company. The company is heading for a huge crash while at the same time they'll need to be planning how they are going to try and win back that favour and the build up to their new releases.

Yes financially they're winning but they're going to have to ride out this complete public corporate disaster. No one has faith in the company or the product anymore. They've damaged their public image so much this generation. Greed can kill anyone.

medman40d ago

Hulst is a disaster......

+ Show (2) more repliesLast reply 40d ago
blacktiger40d ago

He would've done the same thing and fire Jim Ryan and Shuhei would be the villain. Why?
Because Elite creates the narrative and distraction for gamers, users and citizens.

Outside_ofthe_Box41d ago

More confirmation that Jim Ryan is the culprit for what has happened to Sony. Hulst needs to go too. What sucks is that a lot of the good top heads at Sony are no longer there. I wish that guys that were forced out prematurely by Dumbo Jimbo like Shuhei and Layden came back.

robtion40d ago

Yep. Yoshida was responsible for bringing one of the best games of this generation to playstation (Stellar Blade). He is an actual gamer and is in touch with what gamers want (creative, fun games, not GaaS and agenda pushing). He also seems like a genuinely nice guy if you watch some interviews. Of course they got rid of him.

darthv7240d ago

Makes you wonder if MS even thought about hiring him after Phil and Sarah were leaving. He certainly couldn't make their situation any worse.

Agent7540d ago

Microflop. After Windows XP and Xbox 360, it all went floppy.

S2Killinit40d ago

Floppy 😆
No pun intended

badz14940d ago

Yoshida for President! Jim Ryan was and always be a hack! Sony should get Shu back

Lightning7740d ago

All the gamer/consumer lead heads are gone across PS and Xbox. shuhei gone phil's gone (questionable) but gone. The future of gaming is somewhat uncertain across the board.

Show all comments (30)