Blogger and Xboxic reader Jmel highlights the struggles faced with the billing procedures of Live accounts.
According to Major Nelson:
"I confirmed that you CAN get your CC removed from your account. It will take a call to support and a few days, but it can be done."
Upon ringing a few days later, Jmel finds that, in actual fact, support say no, the card cannot be removed. A few supervisors later and they apparently say the card will be removed within 7-10 business days. However given that the staff on the end of the phone were so uncertain, it is unlikely that it will ever happen.
A brutal reset, a smarter story, and a return to what made it great—Mortal Kombat (2011) revived the series.
Underrated comment. I used to hate that game so much that any time my siblings asked me to play it, I just picked Hom and shut myself down mid-match.
15 years went by so fast. I remember playing through the story mode at launch.
The name "Hewson" carries a special weight for anyone who grew up during the golden age of British computing. As the son of Andrew Hewson—the man behind legendary publisher Hewson Consultants—Rob Hewson didn't just grow up playing video games; he learned to spell his name from their title screens. However, Rob didn't just rest on his family's 8-bit laurels. From leading major LEGO franchises at TT Games to tackling the high-stakes world of technical porting at Huey Games, Rob has carved out a unique path in an ever-evolving industry. In this candid interview Rob to discussed the burden and beauty of a family legacy, the technical "scar tissue" left by the ambitious Hydrophobia, and why porting a masterpiece like Inscryption to consoles is far more than a simple copy-paste job.
To celebrate Tomb Raider: Legend's 20th anniversary, the official channels have shared an early in-development gameplay demo.
MS need to sort this, and fast. Especially with the recent account hacking fiasco.
I cant see why the option isnt there as standard anyway. I mean, it cant be hard to put a "remove card details" option next to each registered CC.
PS3 fanboys need not comment... this is of no concern to you.
This is odd as i had to remove my credit card 7 months ago (was going through financial difficulty then). I just called support and everthing was fine. In 2 days, my CC had been removed.
Not saying the problem doesn't exist, for some people, but i, personally, have had no problems...
It's all rather odd.
MS wants your credit card on there so you can easily buy more download content. Also so they can automaticly renew your 12 month subscription unless you call customer support to cancel it. Just another way to make money. Don't think it's a mistake there is no option to remove a credit card. If MS likes choice why isn't there a choice to remove CC's. I'm glad there looking into this.
Why dont ms just make it simple simply by clicking cancel account,just like other websites when you are a member and its hard for us who live outside usa to call for the service.
I canceled my account a year ago over the phone on one account.
Amazing how a year later i see a charge on my card again.
They keep it on file and have the worst customer service I have ever seen when it comes to handling the basics.
I got so frustrated because they did the same thing to me last year when i canceled a month before the new year started and i had to call them again back then to cancel.
This time i just called the CC company and they saw it happened last year so i told them to handle it, do a charge back, whatever .. but i didnt want to deal with it again.