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Microsoft is working on an Xbox AI chatbot

The Verge writes: "Microsoft is currently testing a new AI-powered Xbox chatbot that can be used to automate support tasks. Sources familiar with Microsoft’s plans tell The Verge that the software giant has been testing an “embodied AI character” that animates when responding to Xbox support queries."

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theverge.com
Jin_Sakai774d ago

Just what Xbox fans have been asking for! Why not just focus on making great games?

thesoftware730774d ago

You do know they have different internal departments, right?

Yeah, let's call Bob from accounting to help with Fable development.

You are aware that everyone at MS/Xbox is not a game developer, right?

What a stupid comment.

Elda774d ago

You're entitled to your opinion just as Jin is entitled to their opinion doesn't make it stupid. As an XBSX owner I agree that the XB division should be concentrating on releasing some decent interesting first party games first & foremost. Once they get that in motion everything else should be secondary far as gaming enhancements.

thesoftware730774d ago

Elda, it's not an opinion though... everyone at MS/Xbox are not game developers...that is like saying they should have the team that works on the UI, not work on the UI and sit around doing nothing, all because you and jin don't like the games, which btw is an opinion, because fact is they do put out games, a lot actually.

So AGAIN, not all divisions of any company works on developing games, some are platform, and even design...you can't say, they should put those on hold because some people don't like the games lol...

crazyCoconuts774d ago

Bob just forwarded the call to Chad, the Intern.
Chad has time since he finished sticking Asus Ally internals into a 3D-printed case so MS could say they're working on a handheld.
After hooking Cortana to ChatGPT, Chad is going to install an Xbox emulator on a PC so that MS can say they started development on the NeXBox. Chad is gonna get some great work experience and he hopes to work for a gaming company some day.

Elda774d ago

Again..you're entitled to your opinion just as your reply to me is your opinion. Nor did I say your opinion was stupid.

Profchaos774d ago (Edited 774d ago )

No need to call it stupid not everyone is a game developer but they are all departments allocated a budget and like all budgets corporate bs gets in the way and a do more with less culture starts you may have a situation where more should have been allocated to the development teams over the marketing teams

Eg. Starfield could have gone the rockstar route a few trailersaybe invite some news outlets out for a preview and game launch instead they did developer deep dives and a ton of just crap that would have cost them a Bomb to produce.

jznrpg774d ago

The problem is they need the games more than anything and until the games are high quality the rest of the stuff should be on the back burner.

Michiel1989774d ago

@elda maybe it doesn't make him stupid, but it does make him wrong. Game devs have a different skillset than people who for example make ai chatbots or something along those lines. It's like asking the janitor why your salary hasn't been paid, sure they work for the same company but they are not related in any way shape or form.

+ Show (4) more repliesLast reply 774d ago
Zeref774d ago (Edited 774d ago )

They are. Unlike Sony... What are they releasing this year again?... Nothing? Oww ok 😐

-Foxtrot774d ago

Second party or not it’s still something in comparison.

So if it’s bad there’s no first party from Sony despite their being games from second party then it’s even more embarrassing for MS.

The point here isn’t to defend Sony completely before you go that route, we’re just talking in comparison

Difference is more people are open to having a dig against Sony for their silly GaaS decisions and Jim Ryan’s poor management over giving poor Phil Spencer the benefit of the doubt as he cries about Gen Z and capitalism.

BehindTheRows774d ago

SonyToo™

Xbox is doing so good, they're releasing their games on PlayStation and Nintendo platforms too! Here's a tip — if they had a true stream of games that people actually wanted to play, they wouldn't be in the market position they are in now.

Zeref774d ago (Edited 774d ago )

@Foxtrot and BehindTheRows

Market position and Phil Spencer quotes matter more than games now?
I guess when you got nothing to play this is where the goalpost is now 😐

Shouldn't it be embarrassing that the 3rd place console has more exclusives coming up than the market leader? 😐

XiNatsuDragnel774d ago

Nii San, you're wrong here again. Sony has something releasing unlike Microsoft oh wait Microsoft is releasing games to switch, pc and Sony so... you shouldn't talk here.

CrashMania774d ago

Helldivers 2 has already released and well, need I say more?

Also are you playing Rebirth on your Xbox? Or Rise of the Ronin? Been plenty of games on PS5 so far in 2024.

StormSnooper774d ago

Oh god, this idiotic comment is too much to bear.

BehindTheRows773d ago (Edited 773d ago )

“Exclusive” is not a word that jives with Xbox and what’s embarrassing is that a $3+ trillion company has the trouble in this industry that it does and its most ardent fans don’t demand better.

Besides, if we’re counting console/PC games as brand exclusive, why is the $3+ trillion company’s Goldenboy begging for Helldivers II instead of MAKING a competitor for it? Also, how are Rebirth and Ronin working out for ya?

+ Show (4) more repliesLast reply 773d ago
northpaws774d ago

Don't worry, the same AI is also making the games now.

RaidenBlack773d ago

Will it be called "X-Bot"?

OtterX774d ago

Well I mean, when your friends are leaving for greener gaming pastures elsewhere, you have to have somebody to talk to, right?

MrDead774d ago (Edited 774d ago )

Oh god MS and their AI bots. The AI helper that they forced onto windows was removed as soon as I saw it, I think it appeared after an Edge update, Copilot AI. It had to be disabled in the registry to get rid of the thing!!!

If anyone here wants to get rid of Copilot this is how you do it:

Right click the start button and select Terminal / Windows PowerShell.

Copy and paste in the command below and press enter:

reg add HKCU\Software\Policies\Microso ft\Windows\WindowsCopilot /v TurnOffWindowsCopilot /t REG_DWORD /d 1 /f

To reenable, use the command:

reg delete HKCU\Software\Policies\Microso ft\Windows\WindowsCopilot /f

DivineHand125774d ago

I find the AI helpful when searching and summarizing information. I suppose if you have a reason to disable it then others will find what you have posted very helpful but bear in mind that this is the direction personal computers and smartphones are going and the tech will only improve if we use it.

MrDead774d ago (Edited 774d ago )

It's more bloatware on your PC, I have no problem with it but ask before installing it on my PC or let me look for it and install it myself. Also MS is currently trying to corner the AI market so they are putting it on everything they can.

WelkinCole774d ago

lol! Yes dont like how MS just force these. However many people I talked to actually find copilot useful. I am so sick of them sharing photos of kittens in space suits though using A.I

Profchaos774d ago

It's not really bloatware in the traditional sense it's a llm which means it's simply taki g the text and points the day to its servers for processing and retrieves the results nothing done on your PC.

My main concern is data leakages and security people send personal info and copyright IP to the llm and the llm has been proven breakable time and time again with researchers able to talk it into giving away data

VariantAEC772d ago

Samsung is doing similar things, though summerizing notes can be done offline on the device as well as language translation and a new "read aloud" which allows you to select text from basically anywhere and translate that to your preferred language in real-time. Pretty interesting stuff. Most of it can be disabled, but some of it can not, so the only other option is to just not use it.

Chocoburger774d ago

I hate the "AI Revolution" and the way people talk about it as if its amazing and normal in our every day life. GROSS!
I'm trying to avoid all that AI crap as much as possible, its still very much in its infancy and yet everyone is trying to push it as the next big thing. Also its going to cause a lot of tech support employees to lose their jobs while also decreasing customer satisfaction. Capitalism at its worst.

zaanan773d ago

I for one look forward to Clippy 2.0!
“It looks like you are playing a game. Would you like some help?”

/s for any braindead zambiez that need it

Tankbusta40774d ago

God please no...the Bing AI is beyond annoying...If I want to talk to something it will be a human or an animal.

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70°

Microsoft Gaming Revenue Drops 7% Year-on-Year, Content and Services Down 5%, Xbox Hardware Down 33%

Microsoft announced its financial results for Q3 of fiscal year 2026, including an update on its gaming Xbox business and more.

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simulationdaily.com
Jin_Sakai17d ago (Edited 17d ago )

Not looking good. Hopefully Asha Sharma is able to turn Phil’s disaster around.

dveio17d ago

To me it's still quite remarkable how they can cash-in 5.3bn in revenue in a single quarter, since their hardware is basically dead.

Jingsing17d ago

The stock mark is what makes Microsoft remarkable, They have convinced every institutional and retail investor to just keep piling money into them. Like many big tech giants they are just a big growing pyramid scheme. As long as people keep dropping money into ETF's that cover the market Microsoft will always be liquid. At the same time it is completely stifling innovation and competition. People need to start being more discreet in how they invest their money as it's killing the system.

Tanktopmaster9217d ago

Once they re-evaluate exclusive all will be fine….

S2Killinit17d ago

Riiiiight because people will just flock back to them for one or two games per year.

Jingsing17d ago

15+ years of bad performance is what they call irreparable in business. It is time for them to sell off the assets and get out of entertainment.

Tanktopmaster9217d ago

These declines are on the back of extra revenue received from releasing games like Forza horizon 5 on PlayStation. So I’m being sarcastic here when I said they should go back to exclusives. Killing off a revenue stream from Ps5 sales will only make things worse

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50°

Report: Injustice 3 in Development at NetherRealm Studios

Thanks to the slip-up of an artist working on the title, we now have more evidence that a new Injustice game is in the works.

50°

Spiders Studio, Developers of GreedFall: The Dying World, Announce Liquidation of the Company

Spiders: "We're going to cut straight to the chase so you're not left wondering: After a long period without clear answers, we have received confirmation that Spiders is being liquidated.

What does it mean? This means the company as a whole no longer exists. We'll cease our functions immediately. The planned DLC will release via Nacon, and then-- well, that's it.

We're sorry that it's come to this and would like to thank each and every one of you for your support over the years.

If you have any questions or run into issues with your games, please contact Nacon directly as we'll no longer be able to reply."