Why is there such a divide in opinion on Bethesda's massive sci-fi RPG?

Starfield on PS5 has just been updated to 1.000.004 to fix crashing issues, but players are reporting it didn't take.

Senior Director and Video Game Industry Advisor at Circana Mat Piscatella has revealed Starfield was the best-selling video in the US based on dollar sales for the week ending April 11th.
For the week that nothing else of note launched.. I’m sure it will sell some copies but look at what released that week
I have talked about not being able to get into this game at launch. I still haven't given it another go, even though I think it looks great and has come a very long way since launch. Some people just want it to fail, even if it is a great game. I know why, we all do.
Starfield didn't just have the best sales for a week, but it was pre-ordered on PS store, with very nice numbers. I really need to start it again, on my PS5 though. So I can see how it is now. It has had some major updates.
I am looking forward to it all over again now.
It's still as Bad as it was on Xbox. Of cause some playstation user's are curious and because there is a lot of them then the sales are gonna be somewhat okay for small time period. But still a very sad story what starfield turned out to be. Maybe the biggest disappointment in my gaming life.

The Free Lanes update has arrived! Earn every Trophy in the DLC with the help of our Free Lanes Trophy Guide & Roadmap!
Solid, practical guide overall. The roadmap structure makes it easy to plan a clean run, especially by separating missables from cleanup. I also like that it flags potential grind points and suggests when to tackle them.
A couple of things that could make it even stronger:
Clarify any missable trophies/achievements more explicitly (and whether manual saves are recommended before certain choices).
Add estimated time for 100% completion and note difficulty settings if they affect progress.
Include brief build/loadout suggestions for tougher segments or challenges.
If applicable, call out any bugs or tracking issues in the update that players should watch for.
Overall, helpful for both newcomers and completionists, just needs a bit more detail in a few areas.
I bought a series x finally specifically for this game. It didn't live up to my expectations, lacking lore, exploration, some other things I don't care to get into. Anyway I think some like it cause they genuinely liked it, some like it because they had to save face. It's clear from the game in my 25 30 hours of playing before deciding to wait, that it needed more time in the oven. There's no way around it. I'm willing to wait, it is what it is and I've got a backlog from hell(in a good way). I'm also sure some of us ps guys are hating on it but that goes full circle for every game released on every console lol. Id also like to point out though it was xbox users and pc users killing the game to. Some really enjoyed it and some expected more(not as bad as cyberpunk but bethesada set our expectations high).
It'll get better with time just like the big names before it, nms(maybe not as big as the others but still) , and cyberpunk. I'd bet my dollar on that atleast. I'm looking forward to playing at some point atleast.
It's not divisive. People's opinions of the game are divisive. Why? Because people have trouble accepting opinions for specific games. The game could be any other game by Bethesda of a similar quality and it would be just as 'divisive'.
Because you have diehard fans coming from games like Skyrim and Fallout 4 that defend Bethesda and then you have more objective people who can call what it is, a mediocre and behind-the-times restrictive RPG with a semi-new coat of paint.
Its a mix of peoples expectations. People have a laundry list of “issues” with Starfield, but the issues are the result of it being a different game rather than a bad game.
I mean if you just look at what it has going for it you should be able to say that a game with this budget should have done more. Skyrim and Fallout all "feel" much bigger even though they are much smaller