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Microsoft Refuses to Fix Broken Xbox Live Account

Online gaming's descent into a bureacratic social networking hell continues apace, aided by the scripted and unhelpful staff that man Microsoft's telephones. From Qt3 poster RickH:

I set up an Xbox Live Silver account for one of my sons in April 2007, using a Windows Live ID linked to one of my email addresses. This Christmas, he asked for and got an Xbox Live 12-month card so he could play online. ... However, when I try to enter the code, it says it can't connect to Xbox Live. (Which is BS, because I can do it with the other profiles in the system.) After a half hour on the phone with MS's highly scripted but ultimately useless 1-800-4MYXBOX folks, they told me that the Windows Live ID "hadn't been used in so long that it expired." As a result, my son's Xbox Live Gamertag, which logs into Xbox Live just fine to record his achievements, is permanently unable to be turned into a Gold account.

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offworld.com
BRACHATTACK6346d ago

Sucks to be him.

But thats what you get when you support Microsoft, a big kick in the balls.

elorm96346d ago

But thing is that they tied the account to his windows ID and when that expired they took the live account too. Not sure what MS has to say, but maybe they should'v somehow given him notification about the account expiring or somethin

meepmoopmeep6346d ago

i have had a silver account for a while now and just got a 360
i forgot my old password though so i just made a new account.

anyway, that would suck if you got tons of achievements and couldnt use the same account because of this weird reason.

but yeah, i don't care about achievements or Gold for that matter

so i'll be fine.

NaiNaiNai6346d ago (Edited 6346d ago )

oh yes thats why its 1 out of the 7+ million accounts. totally, go push your banter in the open topic where it belongs.

also you say that after Sony took away the trophies in home because its was a beta. sony kick them in the balls to.
-nai-

6346d ago
NaiNaiNai6346d ago

sorry but when i said sony i was refery to how they have done stuff like this as well. but you want to be the annoying fanboy. and i picked my name because of that. its fun watching people like you act like retards over it XD.
-nai-

GiantEnemyCrab6346d ago

NaiNai is right. One person has a complaint and it's "typical" MS. Typical would mean there are more problem users than there are happy ones. I am a happy user, never had a problem and that cancels this guy out.

No surprised you are the contributer as well as this submission and your comment are garbage.

Sully, this guy is obvious and easily spotted as a 360 hater.

Godmars2906346d ago

Care to give an example of this happening on PSN - exspecially when someone PAID for something.

NaiNaiNai6346d ago

all those hours you spent getting those throphies in the home beta and there gone. same for the ingame voice chat. you say you dont pay for it. yet A. you bought the system, B. you bought the games. C. you bought accesories, which all those things cost less to make then what they sell them for, sony could easily add features. you just to blind to admit it.

not to mention that they just shutdown servers without warning. i may pay for my service but atleast i get what i pay for. you get nothing cause you pay for nothing.

same for cheaters, you get them more then us. why you cant ban them theres no system like that, ban someone they make another account. XD
you say sony doesnt screw you over, yet they do it in every way possible. you can also be locked out your your PSN accounts just as easily, one wrong move and its done, its just like PSU they had a server error and wiped out alot of users accounts, so they had to restore the server, alot of people lost some massive lvls. and yet they pay for it. you seem to forget, it happens everywhere.
-nai-

mindedone6345d ago

to retrieve the rewards lost in Home.

+ Show (4) more repliesLast reply 6345d ago
jack who6346d ago (Edited 6346d ago )

* make a new acc*

so easy
let make it news on n4g

Godmars2906346d ago

Guessing that the card he bought is now linked to the limbo account. Since it was registered to it.

Show all comments (38)
40°

15 Years Ago, Mortal Kombat (2011) Saved Gaming’s Biggest Fighting Franchise

A brutal reset, a smarter story, and a return to what made it great—Mortal Kombat (2011) revived the series.

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fortressofsolitude.co.za
italiangamer29d ago

"Gaming’s Biggest Fighting Franchise"

Press X to (seriously) doubt.

DarXyde27d ago

Underrated comment. I used to hate that game so much that any time my siblings asked me to play it, I just picked Hom and shut myself down mid-match.

Soy28d ago

And then MK1 killed it again.

DivineHand12527d ago (Edited 27d ago )

15 years went by so fast. I remember playing through the story mode at launch.

40°

Pixels in the Blood: The Journey of Rob Hewson

The name "Hewson" carries a special weight for anyone who grew up during the golden age of British computing. As the son of Andrew Hewson—the man behind legendary publisher Hewson Consultants—Rob Hewson didn't just grow up playing video games; he learned to spell his name from their title screens. However, Rob didn't just rest on his family's 8-bit laurels. From leading major LEGO franchises at TT Games to tackling the high-stakes world of technical porting at Huey Games, Rob has carved out a unique path in an ever-evolving industry. In this candid interview Rob to discussed the burden and beauty of a family legacy, the technical "scar tissue" left by the ambitious Hydrophobia, and why porting a masterpiece like Inscryption to consoles is far more than a simple copy-paste job.

50°

Early Tomb Raider: Legend gameplay footage shows unseen areas and different visuals

To celebrate Tomb Raider: Legend's 20th anniversary, the official channels have shared an early in-development gameplay demo.

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eurogamer.net