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The Callisto Protocol Performance Issues Were a 'Damn Clerical Error" Per Studio CEO

From IGN: "The Callisto Protocol’s stuttering issues are due to a “damn clerical error,” according to Striking Distance Studios CEO Glen Schofield.

In a string of separate replies on Twitter, Schofield explained that at launch, the wrong file was patched in for The Callisto Protocol and that the error occurred because someone was in a rush. “I’ll figure out how this happened but right now my focus is fixing. All our energy is on that. In the end, I’m responsible and accountable,” Schofield said."

Hofstaderman1255d ago (Edited 1255d ago )

Clerks play a role in actual programming? Even so where was the Q and A prior to release???

Snookies121255d ago

It seems Q&A has long since been abandoned now that everything can just be "fixed" with patches after launch, lol.

Dandizzle1254d ago

has nothing to do with QA, QA identified the problem and it was fixed. The fixed code was not merged to the main branch for final submission, QA did their job. Just because there are bugs doesn't mean its QAs fault, often hundreds of hundreds of bugs are found and cataloged then the fixes are prioritized by management which is more focused on deadlines than quality in most cases. Thus you get issues like these. My point being the sole fault lies with management.

Dandizzle1254d ago (Edited 1254d ago )

Q&A stands for Questions and Answers......... QA stands for Quality Assurance. Two completely different and unrelated things.

Snookies121254d ago (Edited 1254d ago )

@Dandizzle - Okay, my bad? Had a brain fart, what can I say? But even if things were reported, and not fixed. Then that is still an issue of Quality Assurance for the company or developer as a whole. So... My point still stands in terms of QA for gaming in general.

SullysCigar1255d ago

Q&A is often done AFTER release now and - here's the rub - you actually work in Q&A. We all do. And we pay them for the privilege.

Dandizzle1254d ago (Edited 1254d ago )

Q&A= Questions and Answers which is when the audience asks questions of people on stage.

QA= Quality Assurance which is a part of the software development cycle.

SullysCigar1254d ago

^ Any acronym is entirely dependent on the context it's used in and often differs between industries and even companies.

You understood my point. Don't be that guy.

Christopher1255d ago (Edited 1255d ago )

What he's saying is that the wrong version of some code was put into production, possibly due to code override in the repository update process. Clerical isn't the right term, but I understand what he means.

Not saying I back this reasoning. Regardless of what happened, it's 100% on them and part of QA is validating production.

Dandizzle1254d ago

let me explain what he is saying, QA found issues i.e. performance problem. They fixed it. When merging fixed code with the main branch the said fix was not properly packaged into the final build for submission. This is not unheard or unrealistic when your studio is heavily under crunch for months at a time.
I can almost guarantee you the person who messed up was probably over worked and exhausted. This clerical error is a result of unforgiving deadlines and brutal crunch (poor upper management), so lets give them the benefit of the doubt and cut them a break, the proper fix will get out fast Im sure.

+ Show (1) more replyLast reply 1254d ago
JokerBoy1291255d ago

Funny how this "error" didn't affect PlayStation at all...

mandf1255d ago

Different team for different platforms

sinspirit1254d ago

And I'm sure that since they had Sony devs working with them that they personally tested their version and approved it.

gold_drake1255d ago

big conspiracy brain right there.
l

Binarycode1255d ago

Apparently the Clerk was an MS employee who was meant to sabotage the PS5, He did the wrong versions.

NotoriousWhiz1254d ago

Actually the clerk was an Nintendo employee, but in typical Nintendo fashion, he only half did his job.

Thundercat771254d ago

Sony sent 150 employees to support the PS5 version.

1Victor1254d ago (Edited 1254d ago )

Funny how this "error" didn't affect PlayStation at all...
And I'm sure that since they had Sony devs working with them that they personally tested their version and approved it.

Took long enough for someone to say that 👆 I was expecting it to be first post 🤷🏿.
Anyways they should do something about the crunch and over exertion of developers in video games something in the likes of mangas could work where they now give the mangakan a week off.
In the end the stigma of a delayed game is a bad game is to blame for, we all need to understand that the developers are people too and can do mistakes when overwhelmed with work

+ Show (3) more repliesLast reply 1254d ago
crazyCoconuts1255d ago

gotta respect his candor. Nice that he's owning it, and that it should be fixed soon

HyperMoused1255d ago

Hes not owning it, "its a clerical error" is not owning it, and its obvious whats happening as its a huge problem and a major complaint, owning it would be saying we messed up we are fixing it, not those damn clerks yeah its someone elses fault but im fixing it.

UltimateOwnage1254d ago

Blah blah. Stuff happens, and in many ways it’s magnified on bigger teams. You can bet they didn’t want a launch like this to result in being review bombed due to performance hiccups.

ChubbyBlade1254d ago

You think it’s the ceo who applies the proper updates? Someone at the studio fucked up and he’s saying that. That person is likely to be fired.

HyperMoused1254d ago

@chubbyblade no but they employ crunch which hes also blaming it on.

anast1255d ago

It's mismanagement. The managers of this project need to be audited. They make way too much money and they charge way too much money for things like this to happen.

HyperMoused1254d ago

Indeed these people are on millions a year and then they cry game prices need to rise.

ROCKY281255d ago

Glenn has always been full of Shyte !

Christopher1255d ago

We're all full of sheite?

SullysCigar1254d ago

^ Not me, Chris, I've just finished one.

VariantAEC1252d ago

@SullysCigar
The last one before your colonoscopy? That's when you're really empty.

+ Show (1) more replyLast reply 1252d ago
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50°

"Be creative 99% of the time" – Glen Schofield on how creativity can help fix AAA industry woes

The Callisto Protocol director thinks the solution involves the right people, the right timing, and perhaps a little bit of AI

Read Full Story >>
gamesindustry.biz
lodossrage27d ago

I don't agree with that. I WISH I could agree with that. But buying habits and customer opinions prove otherwise

We've seen developers in the AAA space try new things and ideas. More often than not, the customers aren't willing to give things a chance, or not enough people buy into the project for it to grow.

Creativity works better in the indie space because the budgets, pressures, and expectations aren't the same.

Scissorman26d ago

it's a nice idea and it worked during the PS2/PS3-era when AAA didn't cost hundreds of millions of dollars. smaller budgets and shorter development time left room for more creativity and more risk. a game didn't need to sell 4 million+ copies to break even. things are different now.

__y2jb25d ago

This is the guy who bragged about crunching his staff and having them work through the night. Crunch culture has lost more talent and done more damage to the industry than any other factor. Screw him.

40°

Epic Games Store Reveals December 24 Mystery Game as The Callisto Protocol

Epic Games Store December 24 mystery game is The Callisto Protocol, available free for 24 hours as part of the ongoing holiday giveaway event.

Read Full Story >>
twistedvoxel.com
230°

The Callisto Protocol Sales Are Reportedly In The Range Of 6 To 7 Million Copies

Sales of Krafton and Striking Distance Studios' The Callisto Protocol are reportedly in the range of 6 to 7 million copies.

Read Full Story >>
twistedvoxel.com
CrashMania266d ago (Edited 266d ago )

Yeah this isn't true, game was garbage no way it sold that much. Seen a lot of posts saying he was confusing it with player numbers, not sold copies. It went on discount really fast and was also on Plus and GP.

https://news.instant-gaming...

Espangerish265d ago

It wasn’t a classic or anything but still a good game. I enjoyed it personally.

These days it feels like if a game isnt brilliant it must therefore be terrible and everyone hates on it.

bsingle40265d ago

I hear ya, what's wrong with a decent game?

CrashMania265d ago

Maybe I was a bit harsh there, it's decent now, but didn't gel too well with me, I played it pre-release so it didn't help. I should have just stuck to pointing out the possible inconsistency lol.

Cacabunga265d ago

Too much for a terrible game blablabla.. thanks to all the fans who still believe and support SP games. The game isn’t perfect but waaaaay beyond average!!!

The_Hooligan265d ago (Edited 265d ago )

I agree. Back in the day, I played so many 7 and 8 rated games that were amazing. Hell, even some of the 6 rated games I played were good too. People forget that when someone reviews it, it is an opinion of that one person. Always trust your own instinct and give it a try. Now a days you can see videos, walkthroughs or someone live streaming the game to see for yourself if the gameplay is to your liking or not.

neutralgamer1992265d ago

Exactly if it's not 9/10 it's garbage. Back dying PS1, 2 and even 3 days there were some very good games which got 7/10. None of these games below got anywhere near 9/10

Singularity
Enslaved
Def jam
God hand
Dynasty warriors
Psi Ops
Freedom fighters
The punisher
Marvel ultimate alliance series
Red faction
Dark watch
Saints row
Binary domain
Spec Ops the line
Earlier yakuza games
Fracture
Time shift
Wet
Etc,,,,

+ Show (2) more repliesLast reply 265d ago
Lionsguard265d ago

Really? I didn't buy it but I got it for free from Humble Bundle and man, it really wasn't that bad at all. I was expecting premium garbage from the way people spoke about it. Sure the combat isn't Deadspace level but it was sure satisfying melee-ing them to death. I think they just tried to be Deadspace without being Deadspace but they really wanted to be Deadspace. Overall though the game wasn't nearly as terrible as people make it out to be.

darthv72264d ago

For a while, the game was deeply discounted at retail. So it's not out of the realm of possibility that it sold more when it was under $20. I found my copy for $10 at Best Buy.

DivineHand125265d ago

I actually played this game when it was added to ps plus. It was a 7/10 experience. If I played it at launch when it was 30 fps i would give it a 6/10.

True horror video game fans would probably give it an extra point.

BlackCountryBob265d ago

Makes me think a bit of Days Gone that it overall had good sales, but was steeply discounted very quickly and the majority of sales would have been for a much lower price so much less profitable than it would have been (assuming this doesn’t include me as a sale when I got it on PS+ but haven’t downloaded it, just added to library). I was still seeing Day One versions for sale new in the wrapper until this time last year.

TheGamersDojo265d ago

And this number is considered a failure!?

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