Maybe because there day one support was terrible. Diablo 3 launch was the worst launch game I have played... or rather couldnt play, it didnt settle down for 3 days. (I am not saying that there have not been worse launched games I am saying I wasnt a part of those worse launch games this one I was a part of).

Not to mention the terrible PvP (or lack of launch PvP even though it is on the box) and by the time I stopped playing it the "PvP" they did have was a joke.

Lets also talk about this auction house that they touted over and over again before release. Or how about them allowing a real money auction house to begin with and then when you spend money on the "META" items the next patch comes out, nerfs the META and the items you could have spent $250 a piece on are worthless because they decided they were too powerful, rather than making it "legacy" gear. Which brings up the point that they said the market would be controlled by the community which was completely false because they controlled the items and would buff and nerf items already acquired which influenced the market which let me remind you was REAL MONEY.

Lets also not forget that the developers literally said that some players weren't having fun correctly. I dont know about you but there is nothing like a developer telling me I am playing their game wrong so they have to fix it for me because i should not be having fun like that.

I was a huge Diablo 3 fan but they started treating a section of their community like pariah for a game that they made with the options trey added because we werent "playing" their game "right".

So I give them all the stabbed in the back credit they deserve.

^ Ok, but POST LAUNCH... Do you agree that they took that initial mess and turned it into a marvelous game?

@Palitera

Probably and not really.

Post launch for the first year and a half was terrible. Jay Wilson was a terrible person to the community as people tried to express the frustration of the game, its mechanics, and the like.

I had already stopped playing by the time he quite the industry completely (good riddance). So did it improve after he left, maybe but the first "still post launch" two years was hot garbage from the devs. Did they turn that ship around for those who stayed... maybe, but they sure killed all love I had for the series and the company as a whole, I dont ever remember them apologizing for how the devs treated the fans who only wanted the best for the game.