
The Chinese Room, developer of Dear Esther, comment on game refunds and how the policy of two hours of playtime is ridiculous for developers.

Xbox boss Asha Sharma has discussed how component shortages will impact the company's plans for Project Helix.
This kind of proves this is an after thought product, most products like this are in r&d 5 years before they start mass producing. So they typically have the cost of components and things worked out long before assembly starts.
This is an assumption still, but I wouldn’t be surprised if project helix is similar to Scalebound,perfect dark and sod3. They had an idea but no actual execution other than concept stage. Being impacted by the ram shortage likely would also put this device 3-4 years out.
I’m not even sure MS has that endurance with Xbox yet

TNS - NCSoft CEO admitted that AI is rapidly becoming a core part of game development, but he added that it cannot replace what makes games fun.
To be fair, there are also human made games that release and lack any fun at all either.
Guild Wars 2 been playing for 14yrs, 1st beta. This is just one company I support, Arenanet and NCSoft, even though I torrent, there are a few PC companies I will buy from. "PlayStation’s Horizon MMO spin-off, Horizon Steel Frontiers." I feel this will be good, NCSoft is a good developer/publisher.
It’s a tool. Use it elevate things and get it done faster. I’m sorry but not every game made by humans is good. If this can help things, then I fully embrace it.

FuRyu revealed during the Indie Live Expo showcase on Sunday that it is developing the CRYMELIGHT game as the latest installment in its CRY series of "dark bishōjo action" game series.
2 hours? Imagine being a publisher or dev and having people want to claim refunds after 50+ hours!
Well, I think the 2 hour refund policy is a good thing for consumers. This in a way forces developers/publishers to not lie about their product and it also helps if the hype did not live up to expectation as we seen that happen too much lately. The developers may not like it, but honestly it is for the best. It will require too much work to do it based on percentage. How would you do it for multiplayer game only? Hell, what if its loaded with microtransations and the consumer is put off by it. Doing the 2-hour limit is a smart decision. I can understand that indie developers are worried, but people tend to be more open minded when it comes to them at least in my opinion. Either suck it up, or don't bother putting it on that service. It makes sense overall.
Of course they'd complain. That means they will actually have to create a game with content instead of some weak walking sim or movie game.