How to Really Fix The Playstation 4 Auto Eject Disc Problem

3311d ago

Replies(2)

_-EDMIX-_3311d ago

If you have a launch PlayStation 4 you're likely going to have this issue especially if you lay your PlayStation 4 down flat.

There's a couple fixes that worked for me a couple months ago

First you're going to want to take the plastic faceplate off your PlayStation 4 and get one of those skinny screwdrivers people use for glasses, there's actually a screw on the side of the PlayStation 4 for the auto eject.

After you tighten that screw you might want to go online to Tom's Hardware or just YouTube how to open up the rest of your PlayStation 4 to get dust out as well as possibly just getting one of those cans of air.

The 3rd thing you're going to want to do is actually start standing up your PlayStation 4 vertically.

Now consider I actually did these all at once so I'm not entirely sure which one of them helped but I'm sure all of them would be useful.

But I definitely recommend cleaning out your PlayStation 4 if it's a launch version especially if the fan starts to get a little loud.

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TheVetOfGaming3311d ago

My fan is getting a little loud. I have it up vertically, but it does need a bit of a dusting off. Guess I'll do that tomorrow.

KillZallthebeast3311d ago

Never even heard of this before and mines a launch ps4 no issues. However I've gone through 3 controllers breaking though so thats super fun.

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Sniperwithacause3311d ago

Come to think about it. Since i went vertical, it hasn't ejected anything. That's crazy great analasist you had.

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nveenio3311d ago

My launch PS4 had done this and would even try to eject when no disc was in the drive. I returned it under warranty, and Sony sent a new one. The new one has little rubber feet under the front of the console, which lifts it off of the resting surface when lying flat. I don't know if that's what makes the difference (maybe preventing warm air from triggering the eject button?), but that was the only noticeable physical difference. I haven't had a problem at all with the new PS4, and I've had it for a couple of years now.

Lightsbane3311d ago

I've had my PS4 standing up since release day and it still does it.

Dragonscale3311d ago

Had mine since launch and its never had this problem (touch wood). Also clean it occasionally, its amazing how much crap accumulates inside. Got a T8 torque screwdriver off Amazon for a couple of bux, well worth it. Its also surprisingly easy to do. Unfortunately you will void the warranty by opening it.

KillZallthebeast3310d ago

yeah any house that has any type of carpeting or pets no matter how much you clean your home will still somehow make tons of dust find its way into a console.

DivineAssault 3310d ago

I have a launch PS4 and this never happened.. Good to know though just in case..

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N1GHT_W0LF_X3311d ago

Wait... written by Steve Jeffreys... uploaded by Steve Fantisy... and the only other reported case is by Erin Fantisy...

Seems legit.

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MeteorPanda3311d ago

good eye

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Lon3wolf3311d ago

Is it real or is it just fantisy........

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Fishy Fingers3311d ago

Just a quick google search brings up plenty of articles covering it.

So I'm unsure if you're questioning whether the problem exists or not? But does seem to be users experiencing this issue so if this helps a single gamer, great. If not, no harm done.

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kevnb3311d ago

the problem happened to me, it was within warranty and I just got sony to fix it.

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Sniperwithacause3311d ago

Since launch, mine would eject the disk once a week or so. Although can't remember how long it has been since it done it last. Until seeing this article, I forgot that it use to do it.

UnSelf3311d ago

Wow I really thought I was the only who's had these problems. It turns out it's pretty common.

Anyway, I've wipe my PS4 down with a wet wipe and haven't had problems since. However this isn't to say itnwont happen again it just hasn't since I did that

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YoungKingDoran3311d ago

Commenting so i can remember to try this some time.
I suffer from this horrible problem ....this, premature ejection!!
But seriously, its so shit when your game is interrupted, happened to me a lot during RE7 and that takes ages to load.
-__-
Also, N1GHT_W0LF_X is onto something - writer: steve jeffreys, n4g user: stevefantisy, 1st comment: erinfantisy - with some serious bot-like comments. I just wonder why tho
Also2, or anyone that doesn't want to open their console, EDMIX ^^ hit the nail on the head for easy solutions.

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DragonDDark3311d ago

Just stop it from working. Use the controller. There is a video somewhere on youtube on how to do it.

MagicBeanz3311d ago

I actually have had this happen a few times but I wouldn't consider it a "problematic headache", as its actually never affected me while gaming, its only ever done it while I wasn't playing anything. Anyway you should never do anything to void your warranty.

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zaherdab3311d ago

Well if you still have your warranty send your ps4 for a check up anyway it only gets worse with time

MagicBeanz3310d ago

Like I said its pretty rare for me, maybe three times or so in over three years, but if it suddenly gets worse I'll keep that in mind.

zaherdab3310d ago

For me i just pulled out the rubber part at the bottom and lift both front sides a bit and it stopped happening ... sold it shortly after though

The_KELRaTH3311d ago

I have my PS4 lifted about 10mm at the front which seems to solve the issue unless theres some dust over the eject button.
Just as with the PS3 blu-ray failures Sony just ignores theres a problem😵

twiggytree123311d ago

I started buying my games digital because of this issue. It's seriously annoying having your game disc spit into the floor when your trying to game. Luckily I haven't had this issue with my PS4 Pro.

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DragonDDark3311d ago

I stopped mine from working and just use the controller.

Mister_G3311d ago (Edited 3311d ago )

I have been using my PS4 almost daily since launch and this has never happend to me. I didn't even know it was an issue people were having.

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Razzer3311d ago

Same here

zaherdab3311d ago

well it's not a problem until it's a problem

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Stevonidas3310d ago

Same here. I've had 3 PS4 consoles in total (launch > white Destiny > Pro) and have NEVER experienced or even heard of this issue.

3311d ago

chris2353311d ago

i have never once put a disc in my ps4... after i had to buy 4 ps3's because the disc drive always broke, i am so done with retail copies.

kevnb3311d ago (Edited 3311d ago )

I sent mine to sony and they fixed it. Was still working fine right before I traded it in for a pro.

joab7773311d ago

It's why I bought a Pro and buy digitally now!

drunkenspy0073311d ago

Interesting. If you google how to fix PS4 eject problem, you'll get linked to a discussion forum that has a link to the fix provided by Sony. The fix worked for me, this seems like a similar issue, but a different method. I would recommend trying the recommended fix by Sony before trying this, just less involved and worked for me.

MultiConsoleGamer3311d ago

You know how I fixed the problem? I sold my PS4 and bought the PS4 Pro.

DRE issues on the PS1 and PS2, the YLOD of the PS3, and now this problem with the PS4. It's always something.

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AntiZeal0t3311d ago

I had this problem on my original PS4, and all I did was remove the rubber foot under the eject button because what was I don't think the material was very non conductive because static was building up and the tiny bit of heat was causing the button to activate. Once I removed the foot, I never had the issue again.

Pancit_Canton3311d ago

They should stop putting Xbone games on the PS4. JK

DaFeelz3311d ago

My glacier white did this all the time. Got a Pro and it hasn't happened since. Used to piss me off too. I had mine standing vertically on a entertainment rack like 3ft up and the disc would drop straight to the floor. I take care of my shit, so scratches on my discs made me nuts. Problem solved though

ShadowWolf7123311d ago

I've actually never encountered this problem, though my USB cord from my control did bump the button and pop it out once.

JackBNimble3310d ago (Edited 3310d ago )

I have an easier fix... Just buy digitally

Lol

I know, you guess don't want digital... lighten up, I am kidding. Although I do prefer digital only.

DivineAssault 3310d ago

Wow, i never knew this problem existed.. My PS4 never did anything like that but i hope others can get this fixed..

redaxis3310d ago (Edited 3310d ago )

My ps4 auto ejected MGS5, disc fell to the floor and chipped the edge, caused the disc to stopped working. Anyways, This method doesn't "fix" the auto eject issue, it simply disables the eject button on the console and you will need to use UI to eject disc. I have flattened the metal tab on my ps4 long time ago, while it definitely stopped ejecting discs automatically, I'd really like to know if there's a real solution without drawbacks.