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Head of Xbox "Sorry for current issues"

Scott at TVG says "As the Xbox platform continues to struggle in some areas the head of Xbox Phil Spencer has tweeted out mentioning he is “Sorry for the current issues” the platform is facing. Most issues are related to Digital purchasing and accessing any previous digital purchases."

3748d ago Replies(3)
crazychris41243748d ago

Its time for free multiplayer on both consoles. Ridiculous Win 10 users get the same features for free while we pay $40-$60. Just make multiplayer free and people can pay for the other features like bigger sales and free games if they want.

Ashlen3748d ago

Why would anyone disagree?

There is no reason online should be a pay service. They are making tons of cash selling games and products. Way more than they are making from monthly subs.

UnHoly_One3748d ago

It should be a pay service because people are willing to pay for it.

I'm not saying I like it or I support it, but that's the simple fact of how these things work.

The price is whatever the market will pay. And millions of people will pay 60 bucks, so why would they give that up?

xHeavYx3748d ago

@Unholy
Well, that's a stupid mentality. Charge because people are willing to pay? really?

UnHoly_One3748d ago

lol, welcome to the real world Heavy.

Maybe one day you'll grow up and realize how things work.

TripleCs3748d ago

I agree. Both networks should be free and the subscription for free games should be optional kinda like it was on the PS3. We already buy the damn console, the controller, the accesories and the games from these companies. Also, we already pay internet providers for internet access. Why should we be forced to pay again for online? We should have acess to our damn games online for free. However; I realize that free online is not going to happen and probably never will on Sony or Microsoft consoles at least. Sony and Microsoft are making billions in revenue and profits off of online subscriptions so there goes that.. If they aren't going to drop the mandatory online fee to play online then they could at least reduce the price of these yearly subscriptions or give us an extra 3 months with the yearly subscription or something like that.

Magnes3748d ago

Why do I have to pay them to use my own internet. I feel the same way about door fees to get into a club. I go to the bar to buy your Drinks just like I buy xb1 then buy their games why am I paying a cover charge. Yes they still charge when there's no band, see what I did there.

hiredhelp3748d ago

Sony was free online for years man I was angry when learnt they took MS idea which have been going since first Xbox hated it then hate it now.
As PC Gamer we are very lucky indeed deadicated servers free online.. Consoles should be the same why sony couldnt keep PS PLUS as a option and online still free like used to be on ps3 is beyond me.

badz1493748d ago (Edited 3748d ago )

@UnHoly

"It should be a pay service because people are willing to pay for it."

they can charge because they are in charge! MS have total control of XBL on Xbox like Sony with PSN on PS systems. these are closed systems, so they can do whatever they want.

MS tried to charge for XBL on Windows too, remember? we know how THAT turned out don't we? PC is an open platform, there is no rules saying you can't charge for MP on PC too but make your service a paid one, there will be other alternatives offering it for free! no rules stopping anybody to come out with their own version of online gaming service either! in the end, those paid service will be deserted and forgotten! Steam thrives on PC by not charging a dime but they are making money from other sources.

donthate3748d ago

The free online gaming on PC isn't the same as what I get on consoles with a unified platform for chat and game profiles. On top of this, there are other benefits we enjoy such as XBL enforcement that deal with children's issue (I don't think PSN has this), a dedicated support and fast and furious feature upgrades at least on the XBL.

Personally, I don't have an issue paying and I get a bunch of games. I like that we have options i.e. free on PC, and paid on consoles. You can choose what you prefer, but what I don't want is basically the same offering. That essentially limits choices.

UltraNova3748d ago

@dothnate

"Personally, I don't have an issue paying and I get a bunch of games. I like that we have options i.e. free on PC, and paid on consoles. You can choose what you prefer, but what I don't want is basically the same offering. That essentially limits choices."

Hmm... so based on your logic, former console exclusives going to PC as well, limit choice because they now offer you the same game on two platforms?

So why is one free to play online and the other is paid? Is that actually a choice or a compromise if you choose the latter?

We both get the same game, you pay for online and I dont how's that 'a choice' in the good sense of the word?

+ Show (6) more repliesLast reply 3748d ago
76erz243748d ago (Edited 3748d ago )

Would be nice but will NEVER happen. Xbox Live makes Microsoft the majority of there money in the Xbox Division.

dodgeuk193748d ago

It's about time the compensated us for this, if it's a service you pay for they should refund part or offer some way of helping ease the pain. However I would rather they just fixed it !

OldGuyStillGaming3748d ago

Pain? Really?

I'm sorry but I just don't see how anyone could be suffering pain from a service being down?

Can someone explain?

theindiearmy3748d ago

In all honesty, I didn't even know there were issues. I played games single player and multi player, join parties, sent a few messages, and some other things throughout the last few days. Which is the timeframe that Xbox Live has apparently been "down". Was it down sporadically minutes at a time and I just got lucky and missed those times?

dodgeuk193748d ago (Edited 3748d ago )

its a turn of phrase as in pain and agony,pain in the @rse type of frustration !!
not actually pain, pain

Idiedgoodbye3748d ago

@Phil Spencer, Don't listen to the haters Phil they just don't realize that you guys are creating a better experience for us Xbot's

user99502793748d ago (Edited 3748d ago )

Sorry? Lol. Fix it. Give us updated on Wtf is happening. Wtf is the issue? Diagnose and remedy. Multimillion dollar company that specializes in cloud services and charges an annual fee to support online play should NOT be having these issue, period.

At the end of a hard day all I wanted to do last night was play some Rocket league. Instead I couldn't launch my games. Fix it.

Rather than giving me shovelware crap and constant useless updates, just don't charge for online. Then I won't have reason to complain.

Edit: BILLIION

3748d ago Replies(2)
Mrveryodd3748d ago

You will still find a reason I think

3748d ago
Show all comments (66)
80°

Phil Spencer Was Good for Xbox, but His Legacy Is Complicated

Was Phil Spencer good for Xbox? Whatever you think of the retiring boss’s decade-plus tenure, there was rarely a dull moment.

Lightning7778d ago

Too soon to say. What if things are more of the same? That's my biggest fear.

KyRo78d ago

You don't get rid of big portions of a division to replace them to do the same thing. MS has been critical of Xbox for a few years now.

As a Sony fan, I hope they can bring competition back to Sony because I think Sony have become very complacent the generation. They haven't had time try and whilst there's been a few good exclusives, nothing on the level or as memorable as previous PS generations.

S2Killinit77d ago

I disagree with your blanket statement but overall yeah I think they need to step up more. However, I’m not sure that has anything with xbox but rather with the disruptions we had at the beginning of the generation. Covid, and then the shortage in chips, then the ram…

MrDead77d ago

Yes the industry and it's workforce thank Phil for the massive industry consolidation, thousands fired and still being fired because of MS buyups and for making people like Bobby Kotick even richer.

Reaper22_77d ago

Thats true. Bobby did get a little richer. But name a CEO who isn't rich or getting richer. When I look around the industry I see a bunch of people getting fired. Not just from Microsoft. That is, unless you think the devs from Bluepoint deserved to be fired. Unfortunately, things like this will continue to happen whether you like it or not.

MrDead77d ago

Can you list other companies that are doing mass layoffs because of spending $80 billion on massive industry consolidation? Can you list other companies that purchased two of the largest publishers to make the industry less competitive?

Your fangirling over MS's corporate greed doesn't work on me kid, it does expose you though.

CrashMania77d ago

Was he? It became slightly better after he took over, but it turned in to a gen of just halo gears and forza. And he tried to monopolise massive parts of the industry with ridiculous acquisitions that ironically lead to the opposite, a near complete collapse of xbox console sales, and putting their tentpole IPs everywhere, all but abandoning xbox consoles going forward for a PC disguised like one.

Reaper22_77d ago (Edited 77d ago )

Id say his legacy is complicated, but if you focus on all the bad and ignore the positive things anyone can seem bad. He did have some positive impacts on the xbox platform.
Launched and grew Gamepass-
Invested in backwards compatibilty enabling thousands of older titles to play on modern hardware-
Grew the xbox box first party lineup
Brought xbox into the PC space
Hardware and feature improvements for xbox consoles
Pushed for cross-play support

And there's more but if you asked xbox gamers they'd say that he is viewed as overall a positive thing for the brand. No one expects non xbox gamers to say many positive things about him or the brand. Project Helix happened under his leadership and that is seen as a positive for the brand too.

SonyStyled77d ago (Edited 77d ago )

Launching and growing Gamepass as a positive? When it was $1 absolutely! This is also what fueled the death of Xbox as the standard living room console

TiredGamer77d ago

Agree. With how XBox imploded after the attempt to monopolize the industry, and one of the worst launches of a new console, we might be edging to Phil being a disaster to Xbox in the long run.

MDTunkown77d ago

He was good the first 6 months as the lead

Agent7577d ago

Then he forgot about the games. Poor Phil.

Show all comments (31)
330°

Phil Spencer Retiring, Sarah Bond Out, Microsoft AI Exec Asha Sharma Named New Xbox Boss

Big changes are being made at the top of Microsoft's gaming division.

CrashMania98d ago (Edited 98d ago )

MS knack for one upping bad news from other companies so soon afterwards is pretty astounding lol. Can't say I'm surprised though, this gen has been dreadful for the xbox brand.

Being replaced by an AI boss exec though, yikes.

98d ago Replies(8)
-Foxtrot98d ago

I always had this theory that they both wait to see if the other announces something bad so they can announce their bad thing, thus the two talking points bleed together enough to cause overall confusion online.

It then becomes just a big bad thing for the industry rather than a specific company. Wouldn't be surprised if Ubisoft were up next again at this point.

Eonjay98d ago

I have to agree with you. As if this decision was made today. Yeah right lol

darthv7298d ago (Edited 98d ago )

Huh... well that is sure interesting.

@crash, is it bad news though? I mean many here have said he needed to leave... now he and Bond are leaving. That should be good news to some.

Extermin8or3_98d ago

It's more the fact the person incharge of AI being taking over. That's a very deliberate decision.

Profchaos98d ago

Xbox fans have wanted Phil gone for a long time he's probably the least favourite exec of all time behind matrick purely because uber his leadership he decived fans and took the Xbox brand multiplatform

badz14998d ago

Indian takeover of Microsoft

PapaBop97d ago

Considering MS's obsession with ai, this is probably a demotion for her. Still, I enjoy poking fun at Spencer but ultimately it's sad to see him go, he's made mistakes for sure but I think he genuinely cared about the Xbox brand. Sharma seems very corporate to me and certainly not the Spencer replacement Xbox fans would have hoped for.

+ Show (3) more repliesLast reply 97d ago
Neonridr98d ago

maybe some new blood can help improve things.

Sitdown98d ago

That's not what us happening here, push for AI.

98d ago
Sonic188198d ago (Edited 98d ago )

Wow 😂 Sarah Bond is more of a surprise

98d ago Replies(7)
-Foxtrot98d ago

I'm convinced "early retirement" is just them wanting to save both themselves the embarrassment and them getting forced out without the drama.

You bow out naturally while we make it all look like it's part of the plan, both of us look as competent as we can make out during the fallout

Jim Ryan was the exactly the same.

98d ago Replies(1)
A0798d ago

“ Phil has 3 days to clean out his office?”

Why spread fake news? The press release clearly says that Phil and Sarah are staying on throughout the summer to advise the new person.

Show all comments (88)
170°

We spoke to Phil Spencer about the next Xbox, Kojima's OD, and the future of Halo

Here, we spoke with Phil Spencer about his outlook for the future, including discussing the new information revealed at the "Xbox Tokyo Game Show 2025 Broadcast" held on the first day of the Tokyo Game Show.

Read Full Story >>
www-famitsu-com.translate.goog
rakentaja216d ago

They are integrating everything into one platform (PC-like experience), that says it all. There is no longer a regular Xbox console, games are installed from Steam etc. on the next console/PC hybrid [if desired].

shinXseijuro216d ago

If the rog costs over 1000k with the tax and shipping included to Canadian consumers , what will the hybrid Xbox / pc cost ? If I were to go fully pc next gen I wouldn’t want to be locked behind an ecosystem after putting over 1000k out for the console/pc/hybrid . It’s already off to a bad start

shadowfax33215d ago

the screen itself was key factor for Xbox ally x final retail price..the console wont have it.

but even if it did cost 1000$, if it can play new PC games in high settings then price is kinda justified.

shadowfax33215d ago

the screen itself was key factor for Xbox ally x final retail price..the console wont have it.
but even if it did cost 1000$, if it can play new PC games in high settings then price is kinda justified.

Eonjay216d ago

If it cost that much if better be upgradable otherwise it won't have the biggest advantages of either PC (upgradeability) or console (price/performance).

DarXyde216d ago

And this is the point I don't think Microsoft understands. Investing in their ecosystem after 2025 doesn't make sense to me. People playing on console are going to look at this price and scoff. It is probably also too late to make an ultra-powerful console: visual fidelity and frame rates are really in a good spot right now. With next generation platforms, no one should really be expecting anything astronomical. That will take serious power and the hardware to do that is simply not practical, especially in this economy with this US president.

Launching this thing has exclusively one benefit: You can play PlayStation and PC-exclusive games on Xbox (assuming it really does allow for Steam). But even then, why would any spend this much on static hardware?

I don't get this direction at all. Maybe they really do have pressure to get that 30% profit margin. If that's the case, I wouldn't count on them cutting down the price of hardware and selling it at a steep loss by allowing games on other platforms. But hey, they're the trillion-dollar company, so I might be just be talking about something I don't understand.

gold_drake216d ago

love how confident they are in their absolute idiocy

dveio216d ago

A console primarily is a choice by budget. And people have

• different budgets and
• only even want to spend different budgets

I think it's a bad business choice them leaving the console business.

And in turn a good business choice from Sony to keep building a classic home console with PS6. (Which I highly doubt won't even exceed nor even touch PS5 Pro's release price.)

When they bought Zenimax and ActivisionBlizzardKing, they should have upped their Xbox support program to 100bn and spend the rest of it for building studios & creating new games, giving their developers freedom & full creative control.

But they hit the roof at 75bn. This was it.

And then went to maximize profits by 30% starting Fall 2023, according to Bloomberg, and put their bets only on "Call of Duty in Gamepass will do".

I can already picture their next premium Xbox failing at a 90:10 chance.

Dark-soul216d ago

Not budged, if i want i can buy pc for 10k , but i prefer consoles, because games are better optimized on consoles and more cozy to sit in couch and play on huge 2 meter tv and have dolby atmos setup + ps5 controller is cool + nostalgia = i will always play on consoles

dveio216d ago

"Not budged, if i want i can buy pc for 10k“

Yeah. That's my second point above, like "or only even want to spend a specific budget".

But console gaming, no matter the direction of people's reasons, is a budget choice.

There's been a market for "a gaming box cheaper than a top gaming PC" for almost 40 years now.

And it will continue to exist.

Miraak82 215d ago

Optimized doesn't really mean better or the best version or experience you can have though . I'm ready to get into PC gaming again soon as I really don't want to play most new games on my base PS5, having to choose between gfx and performance is such a drag as choosing either/or is a hindered experience and I've felt it for some time now . I could waste money on a Pro or timegate myself till the ps6 comes out but I think I'm gonna step into the future now.

I'm like the complete opposite of you as my console setup is like a PC setup with a 27 monitor , gamer chair , big desk , headset and even have a KB hooked up to my ps5 .it's so hard to play competitive and mmo games on a big screen lol.

jwillj2k4215d ago

Console gaming is absolutely not just a budget choice. We want the exclusive games, better experience and to support the brands we like. Budgets do come into the picture but this is the same for every industry, including PC’s. This is why “budget gaming pc’s” with similar prices never sell like ps/nintendo.

Jin_Sakai216d ago

Another Xbox console will be DOA. Just stick to making games and leave the hardware behind. Xbox is over.

Show all comments (16)