
Scott at TVG says "As the Xbox platform continues to struggle in some areas the head of Xbox Phil Spencer has tweeted out mentioning he is “Sorry for the current issues” the platform is facing. Most issues are related to Digital purchasing and accessing any previous digital purchases."

Was Phil Spencer good for Xbox? Whatever you think of the retiring boss’s decade-plus tenure, there was rarely a dull moment.
Yes the industry and it's workforce thank Phil for the massive industry consolidation, thousands fired and still being fired because of MS buyups and for making people like Bobby Kotick even richer.
Was he? It became slightly better after he took over, but it turned in to a gen of just halo gears and forza. And he tried to monopolise massive parts of the industry with ridiculous acquisitions that ironically lead to the opposite, a near complete collapse of xbox console sales, and putting their tentpole IPs everywhere, all but abandoning xbox consoles going forward for a PC disguised like one.

Big changes are being made at the top of Microsoft's gaming division.
MS knack for one upping bad news from other companies so soon afterwards is pretty astounding lol. Can't say I'm surprised though, this gen has been dreadful for the xbox brand.
Being replaced by an AI boss exec though, yikes.
I'm convinced "early retirement" is just them wanting to save both themselves the embarrassment and them getting forced out without the drama.
You bow out naturally while we make it all look like it's part of the plan, both of us look as competent as we can make out during the fallout
Jim Ryan was the exactly the same.

Here, we spoke with Phil Spencer about his outlook for the future, including discussing the new information revealed at the "Xbox Tokyo Game Show 2025 Broadcast" held on the first day of the Tokyo Game Show.
They are integrating everything into one platform (PC-like experience), that says it all. There is no longer a regular Xbox console, games are installed from Steam etc. on the next console/PC hybrid [if desired].
A console primarily is a choice by budget. And people have
• different budgets and
• only even want to spend different budgets
I think it's a bad business choice them leaving the console business.
And in turn a good business choice from Sony to keep building a classic home console with PS6. (Which I highly doubt won't even exceed nor even touch PS5 Pro's release price.)
When they bought Zenimax and ActivisionBlizzardKing, they should have upped their Xbox support program to 100bn and spend the rest of it for building studios & creating new games, giving their developers freedom & full creative control.
But they hit the roof at 75bn. This was it.
And then went to maximize profits by 30% starting Fall 2023, according to Bloomberg, and put their bets only on "Call of Duty in Gamepass will do".
I can already picture their next premium Xbox failing at a 90:10 chance.
Another Xbox console will be DOA. Just stick to making games and leave the hardware behind. Xbox is over.
Its time for free multiplayer on both consoles. Ridiculous Win 10 users get the same features for free while we pay $40-$60. Just make multiplayer free and people can pay for the other features like bigger sales and free games if they want.
It's about time the compensated us for this, if it's a service you pay for they should refund part or offer some way of helping ease the pain. However I would rather they just fixed it !
@Phil Spencer, Don't listen to the haters Phil they just don't realize that you guys are creating a better experience for us Xbot's
Sorry? Lol. Fix it. Give us updated on Wtf is happening. Wtf is the issue? Diagnose and remedy. Multimillion dollar company that specializes in cloud services and charges an annual fee to support online play should NOT be having these issue, period.
At the end of a hard day all I wanted to do last night was play some Rocket league. Instead I couldn't launch my games. Fix it.
Rather than giving me shovelware crap and constant useless updates, just don't charge for online. Then I won't have reason to complain.
Edit: BILLIION