430°

SCEE Explains 2.40 Error, Sony Will Replace Bricked Machines

As you now know, Sony has presented us with firmware update 2.41, which is now free of any serious bugs and doesn't have the nasty capability of damaging systems like the original 2.40 update. However, even though we're good to go now, some are still wondering: what happened?

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Silogon6438d ago

What about the elusive 60gb launch ones, Sony? Like the one I have. I have updated the hdd twice now and the warranty is long gone but I'd love some reassurance that I'd be able to get the full b/c one back if ever a problem did come up.

It's only fair.

Silogon6438d ago

So, 3 disagrees and no one mans up to why? funny. So you think people who bought a 600 dollar system shouldn't be entitled to keep that system should a problem incur?

That's funny. I'll see you when your systems bust at the seams.

Charmers6438d ago

I imagine people disagree simply because no company should be expected to do repairs to a product outside of warranty, they do so as a matter of "good faith" but you shouldn't expect it. As for firmware bricking your console, I can't say this for certain but I imagine there is a clause that states you "download and use this firmware at your own risk" so if the firmware bricks your PS3 Sony is under no obligation to repair it because you agreed to those terms. I am not saying it is right or wrong, I am just saying that is how it is.

If you are unable to use a product under those terms then I suggest you sell your console and move on. There is no point buying an xbox 360 either because they have a similar clause with updates.

juuken6438d ago

Obviously you didn't read the terms of service.

How about you *call* Sony instead of whining on this site like a little jackass?

Silogon6438d ago (Edited 6438d ago )

I'm not saying for free, man. I'm saying I'd be glad to pay 150 to 200 or even 300 "half the cost of the system" to obtain my original PS3 with full B/C.

That's what I am saying.

Edit to below:

That's what you get for assuming, I suppose. Maybe you shouldn't next time. I'm not faulting Sony for anything and didn't even fault them for the update. Check my post here and you'll see that.

I am simply stating that I paid 600 for a system at launch, with full B/C and am not expecting them to fix it for free. I'd be willing to pay 300 of the cost just to have my system "should it ever need repaired" fixed.

That's it. It's not asking too much, sorry. Either fix the system or offer us the same features as the system I've got in another model. A newer one.

I've got card readers, 4 usb ports and full B/C and if you think me sending my system in and getting back 1 with 2 usb ports, no card reader and no b/c support is cool. Then you're idiots.

JBaby3436438d ago

However I don't actually believe this is your problem because pretty much any post I read from you is in some form trying to bash Sony or cast them in a negative light. It seems that instead of praising them for promptly taking the old update down to limit the possibility of freezing more consoles, quickly getting to the root of the problem and fixing it, then replacing any consoles that did die, you would rather nitpick the only negative thing you could find. I'm glad they didn't do an MS and say "we still don't know what's wrong but we'll keep selling the product anyway to anyone that will keep on buying it". I didn't want to bring MS into this but it serves as a good example. No one planned to mess up PS3's but it happened and they are rectifying it as best they can. You need to grow up and lay off.

By the way I didn't disagree with you but I can understand how others did.

juuken6438d ago (Edited 6438d ago )

When my console does have an issue "SILLY"gon, I'll be sure to call Sony first instead of visiting sites. In fact, you should be on the damn phone instead of annoying people around here.

You are an idiota.

And JBaby is right. They're trying to solve the problems. It's not like they're sitting on their asses drinking coffee.

Cut them some slack.

DrWan6438d ago

he doesn't even have a ps3

SpecialSauce6438d ago

i wouldn't want to lose all my sweeeeeet features.

Ali_The_Brit6438d ago

http://xboxfamily.com/us/in...

At least sony are replacing and at least it was a software problem and not a hardware, we can easily fix software (in this case it took days) but microsoft cant fix there 30% fail rate which as wev seen over the last few days is even in there elite, this has been what, 4 years now? for shame micro$$$oft

DrWan6438d ago

lol he send me a PM, i blocke this silogon already i will never have to read a single damn thing from him, everyone do the same please

+ Show (7) more repliesLast reply 6438d ago
DJ6438d ago

Either way, it's a good thing they pulled the update as soon as such reports started to pop up. I'll download 2.41 as soon as I get home from work.

donator6438d ago (Edited 6438d ago )

I wonder if I can send in my PS3 and get a new one. Mine works perfectly fine, I didn't download 2.4 yet... but I want the new one that uses less power. I'm trying to save on energy bills.

Unless they just fix the hard drive of course.

Adamalicious6438d ago

I don't work for Sony or anything, but I'm going to go with No.

Lifendz6438d ago

and good for us. I cringe at the thought of anything happening to my 60gb sku PS3. For one because my data isn't backed up and two because I know that replacing a 60gb can be a real pain.

fusionboxer6437d ago

I would hate for anything to happen to my 60gb ps3 now that the warranty is expired and they're no longer in circulation.

+ Show (1) more replyLast reply 6437d ago
niall776438d ago

all they need is a reformated harddrive

oh well

Azures6438d ago

that's probably what they do, but many don't understand that as a fix.

SL1M DADDY6438d ago

The admin data is not on the drive, it is on internal memory. The XMB does not run off the HDD, just so you know.

Polluted6438d ago

That's a good point SL1M, but from what I hear, formatting the HD was fixing the issue for people that were having trouble with the update. Weird.
Anyway, I imagine they'll just ship off new consoles to anyone who got a bricked one, then repair all the bricks they receive, slap some new shells on them and send them out to people who send PS3's in for repair in the future. They can speed up turn around time in the repair center that way so everyone wins.

gunnerforlife6438d ago

thank god it hasent happened 2 me:D

Isaac6438d ago

When will I be able to download the FW update 2.41 from my PC? The playstation website still points to FW 2.36.

Adamalicious6438d ago

It's not on the website yet, but check back at this link (if you're in the US). It's usually up a little while after it goes online for the PS3 - sometimes like 24 hrs.

http://www.us.playstation.c...

Show all comments (83)
50°

Grand Theft Auto Relied on "Illusions" Over Simulation, According to Obbe Vermeij

The second part of GTA BOOM's interview with Obbe Vermeij where they turn from origin stories to craft. Specifically, how early GTA games created the illusion of life, and why that illusion still matters more than brute-force simulation.

50°

Konami Delists Some Metal Gear Games From Digital Stores Without Warning

Metal Gear Solid 4: Guns of the Patriots and Metal Gear Solid: Peace Walker HD have been delisted from digital stores without warning.

cloganart3d ago

I mean, it makes sense. With Vol.2 coming and all that

Commentby3d ago

Stupid headline. Should state that they are being updated or discontinued. This makes the crazy people that only read headlines think it some kind of conspiracy to take away peoples already purchased games.

jjb19813d ago

If you want to all of a sudden own them now and haven't played them yet because a remastered is coming out, shame on you. I can't believe people are complaining about this 15 years later when it was bound to happen anyway. "A new remaster is out, quick, I'd better buy the original from the shop."

gigoran82d ago

Gamers: "Physical? who needs physical? everyone knows that digital online games are the future. stop living in the past. we don't need no stinking disc drive"

Same gamers: "How dare the delist a digital game that I own!!!!"

computeSci2d ago (Edited 2d ago )

And? What is your point?

Same gamers: "How dare the retailers to delist (quit selling) a physical game that I own!!!!"

I think you just read the headline and don't know how dilisting works with Sony. It's common knowledge that:

"Players who already bought the games will still have them in their library and can download and play them as usual."

So again, what is your point?

50°

GTA III Started Before It Was Approved - Inside the “20% Rule” and the Bigfoot Myth

In an exclusive interview with GTA BOOM, former Rockstar North technical director Obbe Vermeij reveals how Rockstar North really operated and debunks one of GTA’s biggest myths.