A lot of the issues in the article seem to be due to drivers and so on. That wouldn't really be the fault of the testers since the game should work with recent drivers. Can't expect the devs to have their game optimized to work with drivers that 6 months old or older.

Some of them get minimum wage to make video game characters walk into walls for 12 hours a day. It's crappy, low wage, non-guaranteed work.

And like OrangePowerz said, this is more technical stuff.

as a former tester, they get paid to break the games they're working on.

the problem isn't the testers, it's the devs. devs will often close bugs, and not fix them because they claim that:

a) there's not enough time.

or

b) its overall impact on the user's experience isn't high enough for them to feel like fixing the problem.

so never blame QA because QA doesn't fix bugs, they just report them, and make sure the bugs the devs actually *do* fix are actually fixed.

i can pretty much guarantee that the bugs people see in games post-release have 100%, without a shadow of a doubt, been reported by QA.

Thats not going to help people who are having issues...