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AC:Unity is broken and needs to be recalled and refunded

MWEB GameZone writes: "The fact is, Ubisoft needs to admit this game is utterly broken, recall it from retail and offer a no-questions-asked refund to all who bought it. Recalling and refunding the game is the only honourable thing to do."

plut0nash4179d ago

It's time the franchise ended.

lord zaid4179d ago

There's nothing wrong with the franchise. The concept is fine. But bugs will ruin anything.

freshslicepizza4179d ago

game breaking bugs are the worse but why would they recall the game now? the author thinks its ok to just ignore all the thousands of man hours that went into this game.

what we need is better quality control. if the game is broken, stop selling it immediately. fix it, then sell it again. those that bought it offer a refund but it shouldn't just be pulled and not fixed.

same thing with games like driveclub and halo mc collection. stop selling the game until it gets fixed properly.

morganfell4179d ago

It does not matter how many man hours went into a product. This acceptance of non-functional software, that is, a failure to operate in the manner in which it was advertised, is unforgivable. It is bad enough that this is prevalent on PCs, which on the whole consist of multiple configurations but to continue having these issues on locked platforms such as the PS4 and Xbox One is criminal.

As I stated before, the place to begin isn't some BS online petition but rather here:

https://www.ftccomplaintass...

Several of us, spearheaded a movement years ago and Activision was forced to comply.

freshslicepizza4179d ago

its unforgivable only if you cannot do anything about it. get a refund, move on. if a refund is not offered then you as a consumer have rights to a working product. that isn't what i am arguing over. im arguing over the basis that this game should be recalled. it should only be recalled if they cant fix it and its broken for everyone. bugs sadly have become part of game releases. they can try and fix those but if a game doesn't work then return it.

are all console and pc gamers unable to finish the game? no. does the performance struggle? yes but it is playable. can they fix it completely? we'll see

morganfell4179d ago (Edited 4179d ago )

You are not paying for a game to function..."down the road", "eventually", or "when they can get to it".

I do not buy a car and then come back months later to drive it off the lot once the mechanics manage to get the car to start or run correctly.

In most places you cannot get a full refund for a title and as regards digital versions...not happening 99% of the time. This pattern of broken games is showing no signs of abating. This message needs to go to Ubisoft in the only manner which they will understand. It will serve to correct, somewhat, their behavior as well as that of the other errant publishers.

For the good of the gamers and the industry this needs to be done.

poppinslops4179d ago

What about Fallout or Skyrim?

It's been years since they released and they're still riddled with bugs and glitches... Yet they're considered by many (myself included) to be two of the best games ever.

Plenty of great games are buggy... At least Ubisoft are working to resolve these issues.

If glitches really do ruin your experience, the solution is simple... Don't pre-order games.

morganfell4179d ago

I am not excusing past games. They should not have been so riddled with issues either. But we are now reaching the point where patch sizes are becoming absurd, issues so prevalent they should never have passed QA, and something must be done to reset the practice. It will eventually creep in again and need to be addressed in the future but for now if nothing is done, something serious and meaningful outside of a few people returning a title, then the situation will only worsen.

As long as companies can take in money while selling incomplete software they will continue to do so and as we have seen will commit such actions at an ever increasing rate and with elevated issues.

Sillicur4179d ago

Agreed. Althought AC: Unity feels like they are really just milking a franchise instead of delivering anything remotely resembling a game.

zero_gamer4179d ago

"its unforgivable only if you cannot do anything about it."

It's unforgivable to release a shoddy product that ends up wasting everyone's time (publishers, developers, retailers, and gamers alike) instead of a working game that gamers can enjoy. We can't let this slide if we don't want this to define the future of major game releases.

If readers find typos in every second page of a major book release, you can expect public outrage and criticism.

+ Show (5) more repliesLast reply 4179d ago
HanCilliers4179d ago

Gosh, no need to throw out the baby with the bath water. They've given us plenty of good games

MasterCornholio4179d ago (Edited 4179d ago )

What a waste of a perfectly good baby.

I want my baby back baby back baby ribs.

;)

morganfell4179d ago (Edited 4179d ago )

Why not Han? This isn't a one time incident but rather the latest in a growing pattern, not only by Ubisoft but by publishers in general. The practice has now reached the level where it is unacceptable. The only way Ubisoift and these other developers will learn their lesson is from a sharp blow to the head.

kurruptor4179d ago

Morgan what other Ubisoft game was full of bugs and not playable?

Pintheshadows4179d ago

I am guessing you don't play many Ubisoft games on PC Kurruptor.

starchild4179d ago

So should we stop buying games from Sony and Microsoft too? Because they are guilty of the same things.

In any case, AC Unity might be a glitchier game than past games in the franchise, but it ran fine for me and I didn't have a single game breaking bug. I played it and enjoyed it quite a lot.

I'm not saying that I don't want them to avoid such glitches in future games, but I can't help but feel that some people are blowing things out of proportion.

kurruptor4179d ago

No, I don't play Ubisoft games on PC. My question still stands. What games other are unplayable? Bad performance does not mean unplayable.

If Ubisoft has a history of bad optimization on the PC, and you continue to buy their games.... that is on you, not them.

If the game is completely unplayable, take it back to the store for a refund.... it is simple.

DarthZoolu4179d ago

kurruptor don't be stupid you know damn well you can't return opened games unless they are used.

zero_gamer4179d ago

Good games like AC4, Far Cry 3, and Rayman Origins, for example, have nothing to do with AC: Unity being a broken game on release. There is no shortage of games broken on release and remain broken after gigabytes worth of patches.

If you're a frequent game buyer such as I am, there are so many broken games you can stand. Why jump through all these hoops to play a game when you can just buy a damn game and play it with little issue? Never mind, that is too good to be true. All Ubisoft games of interest will be grabbed off the used rack at GameStop.

+ Show (5) more repliesLast reply 4179d ago
MasterCornholio4179d ago (Edited 4179d ago )

The franchise doesnt have to end but they need to spend more time developing quality Assassins Creed games.

P.S I platinumed black flag so I do like the franchise. But I refuse to buy Unity due to its horrible framerate and game breaking glitches.

HanCilliers4179d ago

Exactly, we've had plenty of good AC games

skulz74179d ago

Agreed. I respect the originality of the series, I mean it's the only historical open world franchise out there. It doesn't need to end, Ubisoft just have to get their sh*t together or they will really really suffer in the long run. Ubisoft make incredibly intriguing franchises but they honesty need to sort out their quality control.

ceejaa4179d ago

I liked the game. Three trophies from platinum and the glitches i exprienced wasnt enough to turn me off.

Letthewookiewin4179d ago

Thats what Ive been saying. The NPC's glitch in and out right in front of you. It looks like crap.

Nodoze4179d ago

The problem is that this whole ordeal still nets Ubisoft a tidy profit. They are getting holiday sales from those not in the know. It was released regardless of state purely for this reason.

Perhaps the next game should feature assassinations of the Ubi exec team. Those that place profit above all else are destroying this industry.

Kemicalbeliefs4179d ago

The problem is even if the game was 100% fixed, people would still moan and grumble about anything. Seems to be the in thing these days to moan.

Games have glitches and I've noticed stuff like this in many top games nobody has moaned about it like the scale of this game. Seems to be more of a trend these days probably to give each other reach arounds.

pelida4179d ago

No. The problem is Ubisoft sold us a broken game

Kemicalbeliefs4179d ago

So how come I've beat the game and collected everything quite fine?

Broken means doesn't work. Yes it's had its faults but by eck it's been hyped.

LoveSpuds4179d ago

I also clocked around 35 hours into Unity and had no problems either. It looked incredible and ran as well as any other AC game I played (I played them all on PS3 or PS4).

The game was pretty good too, my only real gripes are with the game design itself, namely that there are too many collectibles in the game, but this could just be my OCD-like need to collect everything in games.

Ubi have given me some amazing entertainment this lasy year with Rayman being my personal fave current gen game. Factor in Child of Light, Valiant Hearts, Watchdogs, FarCry4 and AC Blackflag and I have no complaints at all.

1nsomniac4179d ago (Edited 4179d ago )

Do you people not get tired of blaming people who complain about paying for broken products & false promises.

You do realise just how ridiculous & spineless it makes you all look when you say people should accept these products & just keep quiet, right?

starchild4179d ago

Do you people ever get tired of the exaggeration and outright lies that you spread? The game is not broken. Do you know the definition of broken? I doubt you have even played the game.

No, people shouldn't keep quiet, they just shouldn't be such morons. A rational, factual criticism is going to be much more persuasive than crying, being hyperbolic and just making stuff up.

1nsomniac4179d ago (Edited 4179d ago )

I absolutely agree criticisms should be 100% factual. Do you not think that that makes you look even more stupid when the developers themselves have also publicly claimed it's broken but they are fixing it.

It's absolutely amazing what you people choose to ignore while telling others to keep their facts quietly to themselves...

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I can't sit here and act like I know these workers financial situations. And I'm sure nobody wakes up WANTING to go to court. But for the sake of the industry, I wish some of these types of cases made it to trial.

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