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Xbox One release delay explained - there are no manufacturing problems, insists Microsoft

OXM UK: "Microsoft's head of product development, Albert Penello, has said that the console's delay in some European territories is due to the complexities of localising its new voice-control features, and pointed to its use of near-final retail kits at Gamescom as proof that there are no supply problems."

Gazondaily4640d ago (Edited 4640d ago )

"This is the part of the internet that's frustrating, because everybody wants to assume there's a [units volume] issue. And yet I'm showing real hardware here at Gamescom - a real, final, retail kit. Which I have yet to see my friends show me.

Yeah I think its wishful thinking on the part of some and unwarranted panic on the part of others.

But this has me really excited:

""I think people are using the way [voice] works on Xbox 360, which was an accessory we built five years after release, as how it's going to work here," he told us. "But it's so much more elegant and so much more integrated"

Here's hoping its true. I don't want this:

http://www.imgur.com/wDxLNI...

iamnsuperman4640d ago (Edited 4640d ago )

"This is the part of the internet that's frustrating, because everybody wants to assume there's a [units volume] issue. And yet I'm showing real hardware here at Gamescom - a real, final, retail kit. Which I have yet to see my friends show me."

It is probably wishful thinking but has the One passed the FCC yet? Also there is the issue of is this really a good excuse. They said themselves someone in Switzerland (who speak German and French) don't have a release till next year. Yet it is releasing in Germany and France. I think it is a tactful way of saying we want to bolster the biggest contested regions

IcicleTrepan4640d ago

Switzerland has four official languages. Perhaps it is a legal requirement that they support all four languages. I don't really know, but here are the languages:

German
French
Italian
Romansh

vigilante_man4640d ago

Switzerland is a different case. They also speak Swiss-German which is very similar but there are differences. And Swiss-French and Swiss-Italian.

So you gotta add them too..

But lets be clear here. This is the company with billions of dollars and many versions of Windows with localisation all over the world. If Sony was having this problem then okay - but for Microsoft to have this problem is bad on their part.

This only confirms in my mind that they were looking to a 2014 release until Sony tipped the balance.

gamertk4214640d ago

This isn't just a matter of dashboard localization, though. The Kinect has to be very fine-tuned to work correctly, so I can see how a delay can easily be needed.

iamnsuperman4640d ago (Edited 4640d ago )

@vigilante_man
"This only confirms in my mind that they were looking to a 2014 release until Sony tipped the balance"

Probably right. They probably saw the releases the PS3 was having this year and thought Sony would be mad to go for a 2013 release for the PS4.

trafalger4640d ago (Edited 4640d ago )

as a consumer from the outside all we see is m$ is releasing in x amount of countries and sony is releasing in y (or should it be s?) countries. from a consumers point of view they wonder why one is having to explain themselves.

so even if it were manufacturing issues m$ is likely not to confirm it. they could indeed have working systems but they may not be producing them as fast as sony.

at the end of the day ask yourself if it matters to you. are you wanting to buy an xbone on release day and are upset there isn't enough stock. or is this just another witch-hunt here on n4g where you really don't care but want to to make m$ look a incompetent as much as possible?

Anon19744640d ago

So either there's manufacturing problems or Microsoft is displaying early incompetence. So which is it?

Seriously. When they released their list of launch countries, they knew full well the units would have to be localized, and they released their list of launch countries anyway. Then, suddenly, it's "OH OH!" and the console is delayed months to give them time to localize - a task they knew full well they had to do prior to launch.

I don't know many bosses that would take the news "Hey, about that launch and the localization we've been working on...we're going to need an extra 4-5 months. Ooops?" very well. Clearly, someone needs to be fired.

Gozer4640d ago

It must be a conspiracy since its MS ammiiright? No way it could be what they say it is. /s

malokevi4640d ago

"If Sony was having this problem then okay - but for Microsoft to have this problem is bad on their part."

There's that blatant double standard.

Why can't we just take them at their word and stop arguing about theories and hypotheticals? It's ridiculous.

SilentNegotiator4640d ago

Wishful thinking? They're a multi-billion dollar company. They had ALREADY announced a bunch of countries SEVERAL months ago, before delaying a bunch of them.

They had a LONG time, to do something as simple for a corporation of that size, to localize voice controls for just 8 countries.

The excuse looks a lot sillier when you consider that Kinect 1.0 already laid the voice control ground work years ago.

thechosenone4640d ago (Edited 4640d ago )

When a company announces that it's going to ship to 21 countries and then turns around and lowers that number down to 13 there IS something wrong because companies don't do that kind of thing just for the f**k of it.

So MS with its billions and billions of monies can only manage 13 regions while Sony who's about to go out of business next week can manage 32? Sure...OK.. whatever. lol

Anon19744640d ago

And so now they've turned around and announced they're lowing their ship forecast by 800k due to problems with manufacturing.

Did no one tell this guy?

http://www.hispanicbusiness...

mewhy324640d ago

Manufacturing isn't a problem for them. I mean they're getting outsold 4-1 by Sony so they should be able to keep up with the pitiful demand easily.

dmeador4639d ago

@mewhy32
Strange numbers considering there hasn't been a single XB1 or PS4 sold anywhere in the world

Cueil4639d ago

if you squint you'll find that they are all non union countries... take that for what it's worth

+ Show (11) more repliesLast reply 4639d ago
StoutBEER4639d ago

Uhh... if my Xbox calls me Batman... THEN THAT IS NEXT GEN!!!! XD

Cueil4639d ago

Microsoft would make a effing forture if they sold those kind of things... like bootup theme sounds and welcome sounds... walk into the room... welcome agent 13... were would you like to go today?

andibandit4639d ago

I can just imagine xbox welcoming me in the Kitt voice, preferably with red lights flashing sequentially across the screen.

iamnsuperman4640d ago

So this is the same thing that was explained when the said the release regions were being limited

"But at the same time we said, this is a region-free console," he added. "In regions like Switzerland where people speak German and French, they can get a German or French console. It'll work fine."

I said this before on the last post about this. That is true but shipping costs are still ridiculous. For somewhere like Switzerland it is fine but once you start going to Scandinavian or eastern Europe the costs escalates rapidly. I remember ordering something, off Amazon, from Germany (iPhone battery pack) to the UK. It was twice as much as the actual product

4640d ago Replies(1)
christian hour4640d ago

They had the same problem with Kinect when it first came out. Here in Ireland we couldnt use voice commands for its first year or two, but if you changed locale to UK it would let you use it, and it would recognise your voice...

If Kinect is no longer a requirement for Xbone to function and if this wasn't a problem before, I can't understand why it's suddenly an issue for them.

Personally though I have a hard time believing anything microsoft come out with these days considering they said they couldnt just turn off DRM, but they did, that Kinect was required, and now its not. Etc etc etc.

Cueil4639d ago

to be fair if news came from Romania that the Kinect didn't work you'd by on here slamming the console

Foxgod4640d ago

The free Fifa makes up for it, a few months wont hurt.
Will be playing GTA V, WWE 14 and other multi's till then.

SuperLupe4640d ago

Dude which country do you live in ? I live in France so no delay for me.

Foxgod4640d ago

I hail from the kingdom that kicked Napoleons ass, as well as the kingdom of Napoleon liquorish:

http://www.lekkeruitholland...

The Netherlands :)

Thehyph4640d ago

Maybe if you burned up the white house and capitol building, you'd get day one release instead.

I guess Napoleon wasn't good enough.

Of course, I kid.

n4rc4640d ago

@Steve

Hahaha.. So true bud..

T24640d ago

Canada probably require French too even tho none of us understand a lick of it ... No offence to my Quebecois brothers ... I guess since we burned the white house we got day one !!! Plus our slingshots can reach redmond....

+ Show (1) more replyLast reply 4640d ago
Foxgod4640d ago

Dont ask me why we name our candy after warlords, i have no idea :P

Lucreto4640d ago

If you are from the Netherlands then you won't get Fifa 14.

It is only for Tier 1 countries. You will get 2 other games instead.

Cueil4639d ago

Oh shucks... I feel for those people... they get two games instead of one :p

4640d ago Replies(1)
kwiksilver994640d ago

so kinect2.0 is indirectly the cause for the delay?

Salooh4640d ago

Kinect and all these 180's have an effect . They wasn't planning to release as many as sony even before the 180's because of the restrictions which need to be implemented for all countries. So why people surprised that they won't release the console until next year ?.

Show all comments (64)
70°

Microsoft Gaming Revenue Drops 7% Year-on-Year, Content and Services Down 5%, Xbox Hardware Down 33%

Microsoft announced its financial results for Q3 of fiscal year 2026, including an update on its gaming Xbox business and more.

Read Full Story >>
simulationdaily.com
Jin_Sakai11d ago (Edited 11d ago )

Not looking good. Hopefully Asha Sharma is able to turn Phil’s disaster around.

dveio11d ago

To me it's still quite remarkable how they can cash-in 5.3bn in revenue in a single quarter, since their hardware is basically dead.

Jingsing11d ago

The stock mark is what makes Microsoft remarkable, They have convinced every institutional and retail investor to just keep piling money into them. Like many big tech giants they are just a big growing pyramid scheme. As long as people keep dropping money into ETF's that cover the market Microsoft will always be liquid. At the same time it is completely stifling innovation and competition. People need to start being more discreet in how they invest their money as it's killing the system.

Tanktopmaster9211d ago

Once they re-evaluate exclusive all will be fine….

S2Killinit11d ago

Riiiiight because people will just flock back to them for one or two games per year.

Jingsing11d ago

15+ years of bad performance is what they call irreparable in business. It is time for them to sell off the assets and get out of entertainment.

Tanktopmaster9211d ago

These declines are on the back of extra revenue received from releasing games like Forza horizon 5 on PlayStation. So I’m being sarcastic here when I said they should go back to exclusives. Killing off a revenue stream from Ps5 sales will only make things worse

Show all comments (13)
70°

Xbox boss: Memory crisis could impact next-gen hardware pricing

Xbox boss Asha Sharma has discussed how component shortages will impact the company's plans for Project Helix.

Read Full Story >>
gamedeveloper.com
Eonjay13d ago

When does this end? Its killing everyone. Consoles and PC. And for what? AI? The benefits of AI are completely outweighed by the negatives. And the government should have never allowed one company to buy up all the RAM.

Lexreborn213d ago

This kind of proves this is an after thought product, most products like this are in r&d 5 years before they start mass producing. So they typically have the cost of components and things worked out long before assembly starts.

This is an assumption still, but I wouldn’t be surprised if project helix is similar to Scalebound,perfect dark and sod3. They had an idea but no actual execution other than concept stage. Being impacted by the ram shortage likely would also put this device 3-4 years out.

I’m not even sure MS has that endurance with Xbox yet

Fishy Fingers13d ago (Edited 13d ago )

I mean.... what?

We're at a point that Samsung wont even provide their own phone department ram because they can sell it at higher prices to 3rd parties (AI). Its more profitable to sell the ram than make their own devices with it.

You think because R&D starts 5 years ago the 3rd party component manufacturers will honour that price? They'll sell it to whomever is paying the most today, not some gentlemens agreement they made years ago. AI farms will buy more volume at higher prices than any console manufacturer will. It'll be the same for Playstation.

Lexreborn213d ago

Contractual agreements are not the same as “gentlemen” agreements. If you think that they work with their distributors a month before production then their entire business model is trash. They work with companies like nvidia constantly for building the graphics cards they need. They work with companies that build motherboards years in advance. This is what proper business planning does.

They are not buying components on a whim like a consumer. So again, considering the ram isn’t a singular module and is integrated into the motherboard I highly doubt they wouldn’t have a final schematic that they are supposed to be building around.

If they are delaying production another 3 years then it’s obvious again this is an after though project and is just trying to be responsive to their bad execution they had the last 14 years.

It also isn’t far fetched to use their failure to produce first party titles the last 7 years including the highly anticipated games I mentioned all being cancelled. That they would continue to you know… lie

Sitdown13d ago

You don't really know how this works huh?

Profchaos13d ago (Edited 13d ago )

Helix is going to be stupidly expensive

Instead of leaning into smarter upscaling techniques they're brute forcing hardware that will cost them dearly and it remains to be seen if it's genuinely going to provide a meaningful differential

I know in the oc.doace people like to brag about not using frame gen or dlss to get to high on a game but for the majority of players they happily use those technologies without a second thought

That's going to be ps6 vs Helix

Eonjay13d ago

Yeah with FSR 5 they should be able to offer a much cheaper version of Helix.

Eonjay13d ago

While this does seem to be the case, I am encouraged by the statement from Microsoft about wanting to provide affordable options. If this means a Series S style Helix, at least there will be something affordable being offered.

XBManiac12d ago

Series S is what has killed Xbox Series so... Will they dare?

blacktiger13d ago

It's called systematic inflationary. Yes we get it Microsoft, keep raising in the name ofall kinds of stuffs

pwnmaster300013d ago

Honestly if there was thing I learned from this generation is that new consoles arnt day one anymore.
I can wait 1-3 years.

DarXyde13d ago

Another important lesson from this generation: while Nintendo showed us that prices don't necessarily need to ever drop, we've now learned that waiting 1-3 years does carry some risk that prices increase. This generation is just bizarre in all the wrong ways.

LucasRuinedChildhood13d ago (Edited 13d ago )

The factors are largely external. Covid and Russia-Ukraine war causing inflation led to the first price increase in 2022.

Then we get Trump's tariffs increasing hardware prices, AI boom causing a RAM crisis, war on Iran causing a worldwide fuel crisis which impacts the cost of everything.

Gaming doesn't exist in a vacuum. The last few years have been a shitshow and lot of it was definitely avoidable.

DarXyde13d ago

LucasRuinedChildhood,

For sure. No disagreement on the external factors doing a lot of this. Where I have to gently push back however is on two fronts:

1. The pandemic definitely caused some issues: asynchronous development was a big issue and really complicated timelines and affected game quality. At the same time, when it comes to price hikes, it's really difficult to know what was genuine necessity and what was taking consumers for a ride. The pandemic brought about "stag-flation" which was increasing prices and stagnant wages, which was a problem caused by supply chain constraints. There was also "Greed-flation", where companies that were slightly affected or had no issues took advantage of the situation and squeezed everyone citing supply chain issues when there were none.

2. It's definitely true that the tariffs, AI boom, and RAM crisis were all things enabled by tech broligarchs throwing money at this caricature of a world leader, one of them being Satya Nadella. I don't think Sony and Nintendo have contributed much to this problem if at all, but Microsoft's Nadella I feel was instrumental in causing every one of those issues. Microsoft as a company contributed to both candidates (though they gave Harris 4x as much if I recall), but Nadella was all in on letting AI run wild. He paid for unregulated AI, and got a war that's not a war (even though Trump called it that at least five times on television) that screwed up helium access. So for me, I feel that one of the players in the gaming industry is a key architect of these issues, and for that reason I struggle a bit to think of it as "external".

Show all comments (28)
50°

'The big things that we're thinking about'

In an exclusive interview with Game File, new(ish) Xbox boss Asha Sharma and Xbox chief content officer Matt Booty explain their vision for Microsoft’s gaming division

Read Full Story >>
gamefile.news
Agent7514d ago

A good start would be to release games to go with the console. My Xbox Series X has gathered dust virtually from launch. My advice would be to ditch a next console and release games on PC, PlayStation and Switch. Another idea would be a hybrid console based on Xbox Series X tech and go the same route as Nintendo. Another idea would be to pull out of gaming altogether. Plenty of options there.

Reaper22_12d ago

Why would they pull out? They have the momentum. Sony has been getting nothing but bad news lately.