
XBF worked with it's online community as well as that of GameFaqs to pick the top five things wrong with Xbox LIVE.
From the Article:
"Ask an Xbox gamer what their biggest gripe with the Xbox LIVE service is, and you'll get a wide variety of answers. Working with both the members of XBF and our friends over at GameFaqs.com, we've compiled a list of the top five things causing headaches for us on XBL. And trust us; there's a lot more than five things that make us want to pull our hair out..."

A brutal reset, a smarter story, and a return to what made it great—Mortal Kombat (2011) revived the series.
15 years went by so fast. I remember playing through the story mode at launch.

The name "Hewson" carries a special weight for anyone who grew up during the golden age of British computing. As the son of Andrew Hewson—the man behind legendary publisher Hewson Consultants—Rob Hewson didn't just grow up playing video games; he learned to spell his name from their title screens. However, Rob didn't just rest on his family's 8-bit laurels. From leading major LEGO franchises at TT Games to tackling the high-stakes world of technical porting at Huey Games, Rob has carved out a unique path in an ever-evolving industry. In this candid interview Rob to discussed the burden and beauty of a family legacy, the technical "scar tissue" left by the ambitious Hydrophobia, and why porting a masterpiece like Inscryption to consoles is far more than a simple copy-paste job.
To celebrate Tomb Raider: Legend's 20th anniversary, the official channels have shared an early in-development gameplay demo.
"You can argue that XBL only costs 50 dollars a year while having your fanboy wars, but how much does it really cost?"
This is exactly how I felt when I was on LIVE.
Taxation without Representation
Their #1 complaint, is something MS has ABSOLUTELY NOTHING TO DO WITH. Racism and foul language are the fault of bad parenting and socialization...NOT an online gaming service. I suppose PC/PS3 online gamers NEVER hear such things. Riiiiiiight.
...Thought is was Perfect xBox LIVE???
Another xBot Lemming LIE!!! ;-D
I don't think this is that big of a deal. It's not a carnival that is in town for a week and your tickets become trash once they leave if you didn't use them all. New games, movies and other content come out all the time that you can buy or not. It's always there unlike a carnival that picks up and goes to another town.
The number two grip should have been the content you buy with the points no longer working offline or under another gamertag if you have upgraded your Xbox 360 or had to replace it with a new one. Really this should be number ONE!
Is that Britney Spears? lol