One gamer has been left "utterly disappointed" by the Xbox Live Customer Service after no actions were made following his reports that somebody is harassing his little brother through Xbox Live. The guy even has the required proof and actually knows who the person really is, but nothing can be done, according to the Customer Service.
Everything started, as egmfan89 reports on his livejournal.com page, when he started to play Mass Effect and received a message that was sent to his little brother. A person pretending to be a Microsoft employee said in that message that he is tracking hackers and found that the teen had been "stealing Xbox Live". Even though the older brother tried to sort the things out, three more messages arrived from the same guy who called himself "Microsoft Employee #A3", and they all contained ban threats, as well as credit card problems.
A quick search for the Xbox username found a MySpace match – it was the same 14 year old bully that bothered egmfan89's brother for three years, harassing him at parties, school and phone calls. It was then when the older brother called the Xbox Live Customer Service to report the whole thing but got a strange "no-no" answer. Even though the woman on the other end of the line agreed that a minor should not be harassed online, she said that they will investigate if more people complain about the user. Of course that would be impossible, since the bully has only one target.
A brutal reset, a smarter story, and a return to what made it great—Mortal Kombat (2011) revived the series.
Underrated comment. I used to hate that game so much that any time my siblings asked me to play it, I just picked Hom and shut myself down mid-match.
15 years went by so fast. I remember playing through the story mode at launch.
New report from Skillsearch found that 22% of those surveyed had been laid off within the past 12 months.
It's a step forward for Stop Killing Games.
http://feeds.feedburner.com...
Not to mention just block the guy. And if the bully is that bad go kick his but yourself and let his parents complain.
He could just use the block option. Also if he is harrased in real life they should do something, instead of calling xbox live.
Block! End of story.
This story has nothing to do with Xbox Live or MS. People have issues with people everyday on online gaming. Just use the block feature. As far as the harassment at parties and such, this is a job for the parents. I would be sayig the same thing if it was PSN, because I have that service too, plus it's just that simple.
LOL people are disagreeing because they do not know anything about XBL or want to find some info about Xbox/MS to bash even if it not legit. People do the same when so called negative news is about the PS3/Sony.
Yeah, I think this article is pointless because there's a block feature...and if the brother and parents don't know that, then maybe they should be more interested in this "Xbox...Lives? That's what it's called, right?".
Read. The. Manual.
No wonder things like this happen.